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Candlewood Suites - Cleveland South - Independence by IHG

Top rated by guests

Property building

Photo of the whole room

Lobby or reception, Seating area

Communal lounge/ TV room

Lobby or reception

8.2Excellent

(49 Ratings)

"I like all"

Verified guest

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(49 Ratings)

Hotel in Independence, OH

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Featuring barbecue facilities, Candlewood Suites - Cleveland South - Independence by IHG is located in Independence in the Ohio region, 6.8 miles from Cleveland Metroparks Zoo and 8.4 miles from Rocket Mortgage FieldHouse.

Amenities at Candlewood Suites - Cleveland South - Independence by IHG

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Dishwasher

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of Independence, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.2Excellent

(49 Ratings)

"I like all"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(49 Ratings)

Hotel in Independence, OH

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Independence, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

About this hotel

Featuring barbecue facilities, Candlewood Suites - Cleveland South - Independence by IHG is located in Independence in the Ohio region, 6.8 miles from Cleveland Metroparks Zoo and 8.4 miles from Rocket Mortgage FieldHouse.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Dishwasher

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.2 / 10.0

Excellent(49 Ratings)

100% verified reviews

5.0 / 10.0

It was okay…

Off the main road, parking was free, close to highway

Even though the room appeared clean, it wasn’t the cleanest. The floor was very sticky, food crumbs under the desk, and a lot of stains on the towels.

8.0 / 10.0

Predictable comfort.

We knew that we would find good lodgings at Candlewood when another booking fell through.

The only real issue was the confusion of being near another hotel and a conference area. Parking was not as easy.

10.0 / 10.0

I like everything but the price can be little bit cheaper.

I like all

The price

10.0 / 10.0

I’ve stayed here twice. I will stay here every time I visit Parma

Location, convenience, beautiful room

Nothing

8.0 / 10.0

A little pricey but very nice

Very nice

Nothing

9.0 / 10.0

Hotel good overall but could improve...

Candlewood Suites was a very quiet hotel. The hotel didn't seem too busy at all and didn't seem to have alot of visitors. The bed was very comfortable and made for a relaxing and pleasant sleeping night. We have stayed in Independence before so the area is always nice and has plenty of restaurants to choose from and isn't too far from any major attractions.

Minor- upon arrival noticed that a pillow was dirty. Went to front desk and asked for a new one and it wasn't a issue. The hotel is in a weird spot so the views aren't amazing or anything great. We stayed on 2nd floor and our view was the building AC units. Lastly when I think of "suite" hotels I think of a large room that has a separate living room area from the bedroom area. I don't know why it is called a suite maybe cause of the kitchen area. The room isn't a suite at all but still a very nice room. The bathroom is large and nice walk in shower. Overall we would stay again if necessary but may not be the first overall choice.

10.0 / 10.0

Perfect place to stay with price and location

very clean, nice location and friendly staff.

everything was great no complaints

5.0 / 10.0

underwhelming staycation, take the extra few minutes to find a hotel you like.

I love the kitchen in room! Great place to store snacks and expanded meal options. My check in process was easy enough. Lots of channels to watch. The lobby is very nice and the water pressure in the shower and sink is great.

The hotel staff seemed mostly unavailable and not very welcoming. While my personal check in was pleasant, I witnessed another guest’s encounter with the staff and she was not very pleasant. The guest had a lengthy question and the attendant seemed to be frustrated and impatient. My check out process was annoying. The staff attempted to run my card a second time at check after I had explained I paid when i arrived 3 days prior. The was a break down in communication and instead of attempting to Deescalate the situation, the gentleman attendant became condensing and passive aggressive. I get things happen but this staff really needs to step up their customer service. Simple pleasantries go a long way. No one asked about my stay, just very transactional encounters.The issue was finally resolved but when I walked away from the desk I could here then speaking negatively about me. It just seemed petty over all. As far as the room, it was mostly clean but there were a pack of condoms ( un opened) left over in one of drawers ( I’m glad the previous guests practiced safe sex lol) and the cup holders on the desk was not thoroughly cleaned. It was good but could have been better especially for the price. The position of the hotel is awkward so my second floor view was the roof of the conference center and the hvac unit for the whole building. The walls were thin so I could hear other guests and activities from the conference room I was behind. I also think it’s odd that the rooms aren’t clean and you have to ask for fresh towels while it was nice to be notified it’s just comes off a little lazy. The bed was ok the pillows were meh. I’ve had better and won’t be back. The location and parking were also awkward, had I not checked out the hotel in advanced I would be very confused.

10.0 / 10.0

Exceptional

Nice room

I didn't like yall over charge me 13000

10.0 / 10.0

Perfect, quiet stay

Clean, spacious, quiet room

Nothing!

8.0 / 10.0

The room was very comfortable. We prefer at least a continental breakfast for the price.

The room and hotel were very clean. The kitchenette was very usable.

It’s difficult to drive up to the office and turn around because of the small area. Very little parking close to the front. There was no breakfast available because of a conference in the Holiday Inn which is connected. They even ran out of regular coffee in the lobby one morning, with none available.

6.0 / 10.0

Pleasant

Room was spacious, had small kitchen if you needed

Hidden behind event center, parking is weird, bathroom was not very clean, hair in bed sheets, hallway smelled bad

8.0 / 10.0

Very good

Convenient location. Clean facility and room

6.0 / 10.0

Pleasant

Convenient....nice to be able to access holiday facilities....but was double charged at time of check in took 4 days for my money to refund

Over charged

10.0 / 10.0

our stay was awesome

it was nice and quite

nothing

10.0 / 10.0

Exceptional

It was great having a kitchen in our room. Also loved the reclining chair. We will definitely stay again.

10.0 / 10.0

Wonderful Hotel, Very Clean

Very clean, comfortable and quiet. Close to interstate and restaurants. Nice kitchen area with pots, plates and utensils.

The guest drop off area is not covered and parking near the lobby is very limited. Handicap parking was too far away from the building. However, there is plenty of parking on the side of the building. Once you understand which door to enter and exit, then parking is fine.

10.0 / 10.0

loved it and would come again!

the small kitchenette was a huge bonus and helped save us some money because we brought our own food!

very clean and close to many activities

10.0 / 10.0

Exceptional

Love this hotel. 3rd time staying here

Had to walk really far in pouring rain. Parking lot is far away

10.0 / 10.0

really loved this hotel chain, plan to try in other cities

washers and dryers, great pillows, coffee all day

parking was a small problem due to conference next door

9.0 / 10.0

Facilities very nice and staff was helpful.

Did not utilize the breakfast. Not complimentary and not available on one of the days.

Parking and accessibility not convenient. Tucked behind Holiday Inn with no clear direction to find the lobby.

10.0 / 10.0

it was nice

nice

nothing

10.0 / 10.0

Love

Clean, staff was amazing, cheaper than other hotels around it.

10.0 / 10.0

Exceptional

Free laundry services, clean, spacious

6.0 / 10.0

Pleasant

The pool is warm and the hotel is near good food and places to shop.

Someone at the front desk could use a bit of customer service training but everyone else was great. Connecting 2 hotels is a bit confusing but I get it.

6.0 / 10.0

Pleasant

The pool was very very cold!

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