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Residence Inn by Marriott Cleveland Independence

Top rated by guests

Lobby

In-room safe, desk, laptop workspace, blackout drapes

Fridge, microwave, stovetop, dishwasher

27-inch flat-screen TV with satellite channels, TV, video-game console

Combined shower/tub, free toiletries, hair dryer, towels

8.2Excellent

(998 Ratings)

"Needed to crash for the night, they let us check in a bit early, quiet and comfortable "

Angela

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(998 Ratings)

Hotel in Independence, OH

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Independence with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Housekeeping is available on request.
Residence Inn by Marriott Cleveland Independence offers 118 accommodations, which are accessible via exterior corridors and feature video-game consoles and safes. Accommodations have separate sitting areas and include desk chairs and dining tables. 27-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Amenities at Residence Inn by Marriott Cleveland Independence

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Dishwasher

TV

Gym or Fitness Center

Family friendly

Free parking

Map of Independence, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.2Excellent

(998 Ratings)

"Needed to crash for the night, they let us check in a bit early, quiet and comfortable "

Angela

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(998 Ratings)

Hotel in Independence, OH

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Independence, OH

city location on map

Nearby attractions

The Cleveland Museum of Art

Cuyahoga Valley National Park

Rock & Roll Hall of Fame

Available Rooms

About this hotel

Hotel in Independence with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Housekeeping is available on request.
Residence Inn by Marriott Cleveland Independence offers 118 accommodations, which are accessible via exterior corridors and feature video-game consoles and safes. Accommodations have separate sitting areas and include desk chairs and dining tables. 27-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Dishwasher

TV

Gym or Fitness Center

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.2 / 10.0

Excellent(998 Ratings)

5.0 / 10.0

Big room with full kitchen (full fridge, dishwasher and stovetop) and all cookware and silverware. Large sitting area and desk and breakfast bar. Comfortable bed, plenty of natural light. Complex felt safe and plenty of light in parking areas. Our room was quiet. Full size shampoo, conditioner and body wash in shower (our body wash was completely empty though). Large breakfast buffet. Oatmeal and topping bar, eggs, 2 kinds of sausage, potatos, assorted breads and pastries, waffle maker, fresh fruit.

5.0 / 10.0

Yes! Everything was perfect.

4.0 / 10.0

Coffee was not HOT

2.0 / 10.0

Kitchen was dirty, refrigerator was not clean, the oven was filthy

5.0 / 10.0

Loved It

3.0 / 10.0

Didn’t like that after you check in have to go back outside & walk to another building to find your room, mine was on ground floor, anyone could follow me, 2 big windows on ground too, when walked out my door anyone could be waiting outside. Had to walk back to lobby to meet Grubhub food delivery person. Wouldn’t stay here again.

2.0 / 10.0

Had a very disappointing experience at Residence Inn Cleveland Independence. Upon check-in at around 7:30 PM, was informed at the front desk that my reservation could not be honored and has been relocated. No prior email or call was given prior. Upon checking the alternatie accomodation, it was a much much lower-quality hotel: old, noisy, poorly rated, and without breakfast that was included in my original booking. When concerns were raised, they offered reward points instead and no proper adjustment in pricing for being re-accommodated in a cheaper hotel. Finally, after insisting, was able to negotiate to check back in next day. Have never had experienced such an unprofessional handling. If I wanted a budget hotel, I would have booked one myself. Marriott should not operate in a way that charges guests for a premium stay and then shuffles them to lower-rated properties without notice. This was one of the most disappointing hotel experiences I’ve had. For some nice words, the rooms were excellent, very clean, spacious and very much comfortable.

5.0 / 10.0

stay was wonderful. staff was amazing, rooms were super clean.

10.0 / 10.0

Needed to crash for the night, they let us check in a bit early, quiet and comfortable

4.0 / 10.0

It should be noted that the property also serves as a homeless shelter. Housekeeping was terrible and my room was not fully cleaned although I was assigned that room at check in. I was there for 12 days and breakfast was either an omelet or scrambled egg. No variety. People came to breakfast with shopping bags and filled them as if they were in a supermarket. Plates, utensils, milk, bread, fruit etc. rooms are totally dated and need an update as carpets are stained, appliances are rusty. Front desk staff were great and tried to be helpful so I can not take that away. I would not stay here again if in the area.

1.0 / 10.0

The place was very dirty Mirrors all smudged from a dirty cloth Torn chairs Filth in corners and behind pull out bed Holes in blanket for bed

10.0 / 10.0

I liked our stay, Andre was super friendly!

4.0 / 10.0

Dirty carpet , weed smelling

10.0 / 10.0

My husband and i spent a weekend in Cleveland. I picked the hotel because it had high ratings. At is true. It was better than i expected. Only issue the bathroom is super small but everything else was perfect. Will definitely stay here again

4.0 / 10.0

At the time of making arrangements for our stay check in time was 3 pm and check out time was 12 noon. Apparently the check out time was changed to 11 am the staff never communicated this information to us and the cleaning lady kept knocking on the door and started that our check out time was 11 am. I feel that information could have been communicated during the time of check in and should also be updated on the booking site. One hour might not mean anything to most people,but It does to me. And to top it off our room wasn't ready at 3 pm because the linen wasn't ready, whatever that means.

8.0 / 10.0

More towels should be provided and on time check in.

4.0 / 10.0

Nice price with plenty of room for everyone. I wasn't happy about the room not being ready until after 4pm.But I would still recommend this location. Friendly staff. Room was presentable. Kitchen needed a bit more cleaning for appliances. Nothing I couldn't do myself. Was in 2 bedroom suite.

4.0 / 10.0

Sofa (bed) stiff and uncomfortable to sit on. While toilets were clean, rest of bathrooms wete ... okay. Hair in floor, in shower. Neither shower nor tub drained well.

8.0 / 10.0

The staff were helpful and polite. I like the setup in the room. I will give it a 8 1/2 out of 10.

10.0 / 10.0

Great staff.

4.0 / 10.0

I was embarrassed that I told my guests that it was a nice hotel. Nothing has changed since 1995 when I last stayed there.

10.0 / 10.0

room was spacious and amenities well equipped. So much better than a standard hotel room. Complimentary breakfast was also better than most. Better and a wider variety.

5.0 / 10.0

The person at the front desk was excellent, the big bed was comfortable and the pull out couch was sufficient for children. What was available at breakfast was good but we got there about 20 minutes before it was scheduled to close and the selection wasn’t complete.

6.0 / 10.0

Had a 2 bedroom suite which was spacious. The hotel had all the amenities we needed, but the condition of them all was questionable - or required effort to get. The normal weekday manager was great and tried to makeup for the weekend shortfalls. The cleanliness was not great, but not horrible. It’s an older hotel, so questionable if it was dirty or just aged.

6.0 / 10.0

When we got to our room the bathroom was dirty. Toilet wasn't cleaned and hair in the bathtub. Rooms are a little underrated, but otherwise ok stay.

4.0 / 10.0

Rough crowd , cigars smoked by the pool where kids swam, basketball was always “stolen”, people that were also staying smoking things they shouldn’t be smoking right by the hotel room stairs, housekeeping did not come clean or refill things unless you requested it . Breakfast not good. Room not entirely cleaned when we checked in, burger left in microwave, disgusting . Not a great stay and not “kid friendly” .

8.0 / 10.0

Room was spacious and the kitchen area was nice. Convenient location to get to downtown

10.0 / 10.0

I just want to say thank you Residence Inn 😊 Grace at the front desk was amazing, beyond great customer service! She set the tone for my visit there, no complaints. Property was very clean and spacious, i felt right at home. Thank you!

3.0 / 10.0

Old and tired property. The carpets were filthy in the room. The couch was dirty with large stains. Staff was really nice.

10.0 / 10.0

When we arrived the manager that night was ready for us at the front desk and was absolutely lovely and also had all of our information and room cards and details ready. She was also so kind and professional. I believe her name was Bernadette. Not sure of her name but she was wonderful. Our stay room was great too!

4.0 / 10.0

The manager Michael was amazing. He would greet everyone so cheerfully every time he would see us. He was accommodating when my reservation was compromised due to a flight delay. He also held my luggage after it was delivered by the airline. My room was regularly refreshed. Breakfast was hit or miss, the staff who do breakfast could be more kind and approachable especially since they are the first interaction you get to start your day. Pool was clean and fun. Overall it was a great 2 weeks, and the location was perfection!

10.0 / 10.0

great breakfast. size of room and kitchen is great and clean

10.0 / 10.0

Clean modern hotel with excellent staff service and great complete breakfast

3.0 / 10.0

I called the front desk two times to get my TV to work, Promised Maintenance would come up, but nothing. Happens when I did not bring a Laptop. Not good, un Marriot like

10.0 / 10.0

The room was very clean. My only critique would be that the refrigerator could have been wiped down better.

5.0 / 10.0

Enjoyable time with my wife and family at the hotel.

8.0 / 10.0

Easy access, parking, nice staff, good selection at breakfast, clean. But 4 AC units just outside the window by the bed can get quite nosy at night.

10.0 / 10.0

Clean and neat.

8.0 / 10.0

I could hear my upstairs neighbors walking, and my next-door neighbors operating sinks and showers. The food at breakfast was good and I appreciated that it started early. Mark at the front desk was very helpful and efficient.

4.0 / 10.0

Ive stayed at this property numerous times over the years. Although its outdated, I have always enjoyed my stay. This time, not so well. The room smelled of urine, the bathroom floor was sticky, with a stronger smell of urine, the bed linen smells like vick's vapor rub. I checked in about 3:30p and call front desk, I spoke to Mark, notify him that the room smelled of urine and linen needed

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