Holiday Inn Cleveland - South Independence by IHG
Top rated by guests





8.1Excellent
(310 Ratings)
"It was conveniently located and directly off the highway."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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6.7 miles from Cleveland Metroparks Zoo, Holiday Inn Cleveland - South Independence by IHG is located in Independence and has free WiFi and express check-in and check-out.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(310 Ratings)
"It was conveniently located and directly off the highway."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
It was conveniently located and directly off the highway.
Nothing.
10.0 / 10.0
Clean
No complaints
10.0 / 10.0
The hotel the lounge the breakfast an the rooms
We wasn't able to get our rooms close together
1.0 / 10.0
Nothing they wouldn't allow me my room and refund was denied.
They wouldn't allow me my room and refund was denied.
10.0 / 10.0
Location and cleanliness
Only stayed one night! The doors were loud that’s only tbh g
6.0 / 10.0
Everything
Everything was good
3.0 / 10.0
The front desk staff was very friendly.
Our room was not very clean. We had 3 adults staying in the room and there was only 1 k-cup for coffee. There was no microwave, the curtain was broken and the room wasn’t very fresh or clean. We didn’t have any sheets, blankets or pillows for the pull out sofa. We had to call down to the desk for them to bring us up some and it took them 45 minutes. The carpet in the hallways and our room was bunched up and it was a tripping hazard. It was definitely not worth the price of the room. We would not stay here again!
7.0 / 10.0
Location was great, not in a super busy area.
The carpets in the halls could use an upgrade, there were ridges that made it hard to wheel luggage. Rooms could use an update as well
10.0 / 10.0
The location was great, easy on and off the freeway, 20 minutes from downtown where everything was located. Lots of restaurants on this street. There is a restaurant inside of the Holiday Inn called Michael Grill, They served breakfast buffet, if you book breakfast make sure the receptionist give you a breakfast coupon, for the days of your stay, I didn't know this and I got charged on my first day, the second day the hostess at the restaurant told me. So I went to the desk and told them and I got the coupons, Also the hostess went over and beyond and talk to the receptionist to help clear my fee. The staff is very helpful. There is a bar and music and food at the facility, This place is very clean. My room had a small fridge, a microwave, and a keurig cofee maker, room comes with coffee pods, sugar and creamer packages, and the housekeeper will refill if you ask them to.
On the weekday breakfast should be served longer than 10AM, I don't have any complaints, and I stayed 4 days
10.0 / 10.0
Partying all night
Some staff were a little rude
6.0 / 10.0
Location is perfect for most
They continually put you in an outdated room that is from the 80s. Dark and things broken, stained, etc. Notjin like the pictures they represent on this website.
7.0 / 10.0
Good
Easy to find
10.0 / 10.0
Very clean hotel! Everything was great
8.0 / 10.0
I was able to book last minute. Front desk helpful late at night. Room was clean and beds comfortable.
Bar crowd a little crazy.
10.0 / 10.0
Very Clean!!! Several nice restaurants within walking distance!!! We loved the Bonefish Grill & the Bourbon Salmon was absolutely amazing!!! A little pricey, but was worth it! Do yourself a favor & try the warm Brownie with nuts & Vanilla ice cream for dessert!!!
Everyone was Awesome!!!
8.0 / 10.0
The pool was open and indoors and the halls weren’t super cold on the way back too room
The bed was hard as a brick we woke up before the check out time to go home and get in bed
5.0 / 10.0
Friendly staff and clean room.
Not sure whether to blame Booking.com for false advertising or to blame the hotel. King bed with a sofa wasn't enough for 3 adults and a baby! Sofa was supposed to convert to a bed but it didn't! Also, the breakfast is not worth it. Cold coffee and surprisingly they don't serve cinnamon rolls at this location!
10.0 / 10.0
The people at the front desk were so friendly and welcoming.
6.0 / 10.0
Location
Price
Noisy air/heat
9.0 / 10.0
We LOVED LOVED LOVED nightclub Impulse. Fun place and danced alot! Please keep this lounge! Holiday Inn got rid of the wonderful hotel Holiday Inn in Perrysburg, Ohio with the J. Patrick lounge. We were ultimately disappointed at the closure of the lounge and the most beautiful hotel I ever stayed at.
We live in Michigan and no hotels here have a lounge so we were excited to be at the Cleveland Holiday Inn Express. What a great experience!
We will be back over and over especially if you keep the Impulse Lounge!
Not enough wall outlets near the bed. The bed covered the one we needed for the CPap machine. We literally had to pull the bed out to get to it. 😕
6.0 / 10.0
Sink was dirty and clogged. Dirty wash cloth was hanging in shower rod. Maintenance fixed the sink but started slow draining by next day. Drain plugs were not attached in the sink
10.0 / 10.0
Short stay of one night for a doctor visit at Cleveland clinic for cancer surgery
1.0 / 10.0
First and foremost you all do not have any complimentary anything at that hotel the parking was horrible the events that you all have going on have outside people coming in taking up parking spaces from the people who are paying for the rooms they're at your hotel. And to add a little bit more towards the complimentary to charge that type of price your customer should be able to have some type of complimentary coffee somewhere covid was in 2020 5 years ago
10.0 / 10.0
Everything was listed & available on this property
N/a
4.0 / 10.0
Lounge
Lady that worked Saturday and Sunday morning was condescending and not helpful.
7.0 / 10.0
The rooms were nicely updated and the beds were amazing comfortable.
I didn’t like that the pull out sofa has no mattress cover nor was it ready for use. I also didn’t like the fact the charge a $150 deposit for the room on top of full payment.
7.0 / 10.0
There is some kind of separation in the hall way going to room 212 my luggage kept getting stuck
8.0 / 10.0
Nice premises, big parking lot
3.0 / 10.0
Location to downtown cleveland good
Room was not that clean. Air conditioner noisy, no cleaning service for spending 2 nights Did not even make bed or clean towels. Ice machine broke and soda vending machine empty. Called front desk and they told us to go 5th floor for ice and go over to Candlestone behind them to get soda. We were put in the hall of their convention sellers and it was noisy all night with them selling out of their rooms. I was given a $30 credit against my bill, but would not stay there again. I was told by desk when I checked out that they do not do room service for an overnight stay. We stayed two nights. Not just overnight.
5.0 / 10.0
Bar/Restaurant closed day I was there. Room was OK at best.
10.0 / 10.0
The location was excellent for the short drive to Cleveland Lake Erie location as well as downtown. The hotel has all the amenities and great destinations to relax and rejuvenate!!!
Nothing
10.0 / 10.0
Shell at the front desk was amazing, friendly and informative. Our room was comfortable and clean and quiet.
The only complaint we had was the bar wasn’t open during our stay and neither was the coffee bar the next morning. Otherwise an excellent stay.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Cleveland - South Independence by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Cleveland - South Independence by IHG. Enjoy the water!
Is Holiday Inn Cleveland - South Independence by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Cleveland - South Independence by IHG?
We found 24 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
