7 Buckingham Street

There was only the one set of keys

Close to city centre but quiet

Steep stairs

Fantastic location, comfortable and nicely presented.

Nothing

Good location, 10 minutes' walk from station and close to bus routes and Parliament Street in the centre of York. Once repaired the heating worked well, but we had disruption over the installation of a new boiler on our first two days. This is a pleasant small house to stay in but there were several areas that could be improved, many very easy (and inexpensive) to fix. Mostly very quiet.

There was no door mat, no washing-up bowl, no stacker for draining board. The clock didn’t work, the breadknife was scarcely useable, really poor quality. The notes referred to a DVD player being available but this has vanished. Why have the notes for visitors not been updated? Only one thin tea towel was provided; on the first day we arrived there were two but someone must have come in on the following day and taken one of them away, which was a nuisance as the towel dried some three items before being too wet to dry more. The York Stays notes referred to a tea towel drawer but there was none. We did not expect to have to buy loo roll. Why not keep a store in the house? Any chance you could put in a shelf above the sink in the bathroom? The chairs around the table were uncomfortable and too low for sitting to eat at the table (unless perhaps for anyone over 6 foot tall). A good spring clean is required to clear the dirt and cobwebs in corners and behind the radiators.