Al Palazzetto

This property is in a great location in the heart of the historic town of Tivoli! It’s just steps from restaurants, gelato, and historic sites. The property is comfortable and clean with the added bonus of historical architecture! The breakfast included a variety of fresh baked items and fruits too!

N/A

Good location. Very close to Villa d’Este.

Staff was amazing!! Very accommodating.

It was a wonderful stay in the old part of the city of Tivoli. The host was really great and welcomed us in advance with all the necessary information. Breakfast was also excellent, and everything is within a 2-minute walk – including the villa with its thousands of fountains and an amazing view stretching almost 50 kilometers. The food was delicious and authentic. Parking is nearby, about 400 meters from the property, costing around €30 per day as we paid. It felt safe and close enough for us. Once again, a great place and a very positive experience.

Almost everything was great; only the mattress could be better, but it was still good enough for a few nights.

Very little. 4 days before flying I received a lengthy text, explaining the B&B was in a restricted traffic area, they had no lift and parking was available in a multi-storey car park. I was also asked to give them an arrival time which I had done on booking. It’s quite apparent that the reception is not managed with any thought to guests! Had we not passed the date to cancel, we would have done so. I wrote to them and was told they would help with luggage - after a problem with our car hire in Rome airport I let them know we might not make the 5pm deadline for entry to the restricted area. During the course of this correspondence I was told they were doing us a favour helping with the luggage! Frankly I thought we were doing them a favour staying! When we finally arrived the male receptionist did help with the luggage and then shot off without further ado.

The bathroom wash hand basin did not drain! No fire evacuation details No hand rails in parts of the staircase and into the breakfast room. We had no idea where it was and finally followed the voices we could here to find it No waste paper bin in bedroom One glass and one bottle of water in the small fridge - there were two of us I think their advertising of the site borders on misrepresentation. Photos do not show the front door and the surrounding area, which I believe is a deliberate omission