Hotel Gurglhof Superior
Top rated by guests





9.3Outstanding
(184 Ratings)
"Absolutely fantastic standard of service from the staff. Attentive, well trained, professional and charming."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Surrounded by the Ötztal Alps, this 4-star superior hotel in the center of Obergurgl is only 656 feet from the Hohe Mut and Rosskar Cable Cars. It includes a restaurant and a large spa area. Ski passes can be bought on site.
Concierge services
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Top rated by guests
9.3Outstanding
(184 Ratings)
"Absolutely fantastic standard of service from the staff. Attentive, well trained, professional and charming."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Great rooms, spa , near the slopes and great staff
9.0 / 10.0
The food is exceptional, and there are three opportunities to enjoy their service and hospitality. Breakfast is buffet, then between 3pm and 5pm, there is a plentiful snack buffet in the lobby, then dinner service from 7pm to 9pm. Staff is attentive and friendly.
One massage room is available, and while the service is good, wish this area had more services available. However, there is a Finnish sauna, steam room, pool, and other spa amenities to help recover from skiing.
9.0 / 10.0
We really enjoyed breakfast and snacks. The relaxation area, pool, steam room & sauna are fantastic. The staff were all so helpful and nothing was too much trouble. Mark in the restaurant area was exceptional.
Personally we found the evening meals a little too complicated, we would prefer some evening meals simpler
10.0 / 10.0
Absolutely fantastic standard of service from the staff. Attentive, well trained, professional and charming.
7.0 / 10.0
The hotel is well located and the room was spacious, clean and the bed was comfortable (although they had no real double beds, just twins joined together). It had great views of the mountains and a large luxury bathroom with a high-pressure shower. We requested a balcony room three months before arrival, but were given a standard room, which was okay but a bit disappointing. They offered us a room change three days in to our holiday, but we decided to decline.
The hotel staff are all friendly and welcoming as were the valet parking and restaurant team. The hotel is about two minuets walk to ski lift and has great access to the slopes. It has a modern bar and a stunning wooden design restaurant. The spa was nice, but small and very busy (closed way to early 7pm) and at times packed with and not managed well. We ended up going across to the road to their sister hotel which had a far better adults only Spa area. The food was plentiful and service was good, but overall it required improvement (read below). We found the price was reasonable, but not without a few gripes (see below).
There was no room service or breakfast in bed, no mini bar in room, limited reception times (Closed during the night), they charge for tap water at dinner, no complimentry drinks in spa, spa opening times were limited to 7pm (their busiest time, a crazy time to shut the spa) adult spa was in the basement with no windows. At one point there was 35x people in the small swimming pool with kids bombing in from the sides, with no supervision or management. Ski room and boot room were on different levels meaning you have to walk up stairs with ski boots on (not ideal). There is no lounge!! The reception area is also the lounge with limited high seats and low bench seats (no sofa's and limited space to relax). Most of the ground floor is restaurant space and the limited seating around the bar is always overloaded in the evening. We went out to other hotels where there more space..
Parking has limited times and closes around 10pm so you cannot get your car in or out till the next morning as the parking area is under hotel and not accessable to guests. Conceirge was not available or limited at this hotel and there were very few English TV channels in the room.
Unfortunately, the food was the biggest let down.
The salads were great, the bread selection and quality was very good and breakfast buffet had an excellent selection. We also enjoied the cheese board and afternoon snacks which was a nice touch, but the 5-course menu was a big disappointment...
On day one we were promised lamb shank on the bone (a hearty portion), but instead we were served three tiny slivers of overcooked lamb rump. Chocolate lava cake was over cooked and had no lava! A starter was a combination of the day before roast beef main course, sliced and served cold with potato salad taken directly from the buffet!! Sauces were made from powdered stocks and gravy powder and not from real stocks.
Food was not cooked to order and was not freshly cooked!! Main course was a buffet (but served from the kitchen), hot held in Bain maries. Risotto was so over cooked on night it had turned to mush and was clearly cooked hours before we sat down to eat. Protein (meat and fish portions) were also tiny and wrongly described on the menu. Most meat portions were less than 100g!! A normal portion of meat or fish should be 160-220g !!
Over all it was just disappointing. Our friends stayed at the Crystal Vaya and it was way ahead with food all cooked to order! We stayed at the Bergland in Solden and it too was well ahead and all cooked freshly to order. We felt this area was most lacking for a 4 star superior hotel.
10.0 / 10.0
Cosy and homey hotel with excellent service. I can’t wait to go there again! We had a great time and everything was just perfect. Daniel - the restaurant manager was super attentive and sweet to us.
It was a bit too warm inside.
10.0 / 10.0
Food was excellent! Great fresh salads and fruit and delicious variety every night
Be good to have a weekly fondue/raclette option
10.0 / 10.0
Service was excellent and quality of food and presentation was superb
9.0 / 10.0
The Hotel was so lovely and peaceful, although very close to lifts - rooms were spacious and contemporary.
Food was absolutely lovely, with loads of choice and catering for all diets
The staff were all wonderful and went above and beyond to make our stay enjoyable. A big shout out to Andras - he was the best! A great team of lovely people. The staff over the road at the Josl were fab too.
4.0 / 10.0
Breakfast was very good, dinner variable, staff excellent
A Spartan hotel with poor quality bedrooms- No shower gel, no conditioner, and shampoo in a squeeze bottle bolted to the wall. No mini bar, no water , and the rooms were unbelievably /un pleasantly hot.
10.0 / 10.0
Great location near the gondola, lovely rooms, , very clean, superb food, and friendly helpful staff especially Nora in reception and Jeanette, Peter and Andrias In the restaurant. Overall top class. John
Common areas such as bar and restaurant were very warm
10.0 / 10.0
everything in this hotel is perfect. the staff is very friendly and they take very good care of you. rooms are spacious and comfortable with great attention to detail. the service is very inclusive. the complimentary apres ski drinks and snacks are just one example of the attention to detail that makes this hotel perfect for a ski holiday.
the only comment I have is that the temperature in the common areas was often uncomfortably high.
10.0 / 10.0
Excellent staff that made us feel very welcome! Large and comfortable rooms that met our expectations.
9.0 / 10.0
fantastic location, fantastic staff, great food
just a little bit too warm inside for me
10.0 / 10.0
Everything
9.0 / 10.0
Good food and a lot of effort put in to keeping the menu interesting during the week. Friendly staff and kind towards young kids in the restaurant and made an effort to introduce food/seconds to optimal effect. Great family pool for little ones to have an afternoon swim. Convenient ski boot room set up.
Asked for and told we had an interconnecting room but turned out just next to each other. Not a disaster, but meant some logistical changes with 2 younger kids.
9.0 / 10.0
The staff were uniformly friendly and helpful. Food in the restaurant, both for breakfast and (included) dinner was superb. Great facilities, with plenty to keep families occupied and a separate sauna area for adults wishing a quieter area away from the main pool. Wi-Fi worked well and good quality TV with lots of channels in the room.
The decor was a little minimalist to my taste although very modern and clean. I also found the room temperature a tad cooler than ideal (I normally have the opposite problem in hotels so it's not a big complaint and I understand they restrict the heating for environmental reasons which is admirable in some ways).
10.0 / 10.0
Great location & great spa area. Team were attentive at all times & nice food.
lifts are a little confusing
9.0 / 10.0
A very good and well located hotel with friendly and supporting staff, excellent service, nice rooms and common areas and delicous food!
9.0 / 10.0
Great hotel, great location and very good value for money.
4 course dinners were sophisticated but not always to our taste.
9.0 / 10.0
staff were excellent. food was lovely. Room was ideal.
Big thanks to me waiter/waitress at my meal times, Janet and Andreas.
Special thanks to Maria at reception, was extremely helpful and knowledgeable in all areas that helped my stay.
10.0 / 10.0
The hotel looks even better than on the photos, it is clean, elegant and cosy at the same time, design and functionality come together very well. Room was really quiet and spacious, cleanliness was impeccable. The food was amazing in terms of both elegant cooking and variety of choices to please everyone. Service was the best, no request was left unaddressed and the staff were running around in an efficient and cheerful crowd. The processes of checking in and out were very smooth.
Hardly anything, it was all really well done!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Gurglhof Superior. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Gurglhof Superior pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Gurglhof Superior?
We found 1 amenities for this rental. This includes , and concierge services.
