Bridge View House B&B and Restaurant

Location and view

Nothing

The food was good; the restaurant food was excellent.

Brilliant location near sheep’s head. Exceptionally friendly staff. Restaurant excellent and food not overly expensive.

Nothing.

Super location on the edge of a small village of Kilochrane. Plenty of parking and a warm welcome. The major benefit of its location is that it is just a 2min walk from the very famous Eileen's Bar.

Communication with Bridge View left a lot to be desired. Following booking a stay and having paid in full up front on a non refundable basis (no other option) I received some sort of automated email from Bridge View advising that if we wished to eat in their restaurant we must book their restaurant at least 24hrs before our stay. Fair enough. However they then failed to respond to two seperate emails from me requesting menu details, one sent via Booking.com, another via their website using their info email address. So after a while, I tried calling them direct. The number supplied via Booking.com was 'no longer in use', so I used the number on their website (a different landline number to Booking.com) which worked. I was advised that they never send out Menu details and a verbal overview was provided. Given this experience, I can only conclude that Bridge View want you to book a table in their restaurant 'blind' providing the customer (who has already pre-paid for the accommodation!) with absolutely no idea of what is being served and the costs. I fail to understand that having proactively emailed me advised me that I needed to book a table at least 24hrs beforehand (which is great), they failed to respond to any of my email attempts to communicate with them asking for details of their menu and costings (an example menu would have been fine). Ironically on arriving at Bridge View, there was a blackboard outside the front door detailing menu choices and costs. Surely a photograph of this to send out would not have been too much trouble? So we did not eat in their restaurant that night and instead enjoyed the local hospitality in the village, which was great.