Boutique Hotel Sir & Lady Astor - The Charming City Hotels

Nicely located small hotel with easy access to city center and central train station. I stayed in one of their apartments, which is very spacious, modernly renovated with a very modern kitchen. Large comfortable beds. Both a tub and a shower. Great breakfast options.

The main complaint point is the staff. I was a witness of many internal disagreements whether amongst themselves or towards external employees. When i faced an issue with the internet, i was constantly told that there is nothing they can do, as it is a Sunday, no one is around and they can not help me. I was treated rudely and with slight agression. It's not a guest's problem of whether or not it is a Sunday. In the end, a lady came to assist with the internet and it was fixes. She apologized for the stressful situation at least. Any issue can be handled with friendliness and professionalism, but this is not the way.

Really nice staf, cozy hotel, clean, great breakfast. We booked an appartment which had the best beds! Spacious place, bathroom, kitchen, living area. Walking distance from the central station and the Altstadt. Opportunity to leave you luggage at the desk after check-out.

Area around the central station had some homeless people etc so maybe late at night not to comfortabele to walk alone. But that had nothing to do with the hotel itself.

It is in an excellent location. Easy walk to city centre. Beautiful decor. Breakfast was exceptional. Staff very helpful. They had secure storage for your bike.

As it’s an old property it does not have a lift which if you are on a top floor is a lot of stairs to carry your luggage.

I had expected more from this hotel. I booked based on the quirky decor & wanted something different. The decor was a mis match that didnt sit well together, in my opinion. There were no coffee making facilities in the room & the night porter couldn't find a kettle. There were 2 single duvets on the double bed which we found strange. The bed was very comfortable. Breakfast, whilst tasty was a bit limited & the coffee was not great. It's about 1.2km from the old town. A nice walk, if you fancy it!