Mercure Paris Montmartre Sacré Coeur

Have a central bright light in the bedroom.

The room size was very satisfactory, breakfast was good, there was an outside bar space with a garden and the location was very close to the metro

Bed mattress was hard, room was a bit dark, staff weren't very helpful and overall the hotel didn't feel like a 4 star hotel. I've stayed at Mercure hotels a few times in Paris and in France and this time I was very disappointed. The bed mattress was so hard and when I went to reception the next day to ask for a possible room change or at least extra duvet to cushion, the employee wasn't helpful at all and just said all the rooms were the same and they couldn't give us extra duvet or pillows.

Great location in Montmartre, close to Metro and Bus stops. We had a lovely view of the Eiffel Tower from our window, the bed was comfy, good bathroom and excellent customer service at check-in and with our questions. AC worked well, plus there is a water bottle refill station with still or sparkling water!

Nothing at all to not like - we loved our stay in Paris even in the extreme heat!

Location was good.

Poor quality towels and supplies enough only for one person. Staff required us to come to reception for additional towels. Foam pillows. One of three elevators broken, so had to wait multiple full cars to go down on Monday morning.