Villa Mari Guest Rooms

Помешкання відповідає попереднім оцінкам. Кімната компактна, чисто, є міні холодильник, кондиціонер, WI-FI (усе працює). Окрема зона для приготування їжі - тобто заявлений комфорт відповідає дійсності. Вартість за 12 ночей досить лояльна. До пляжу хвилин 5.

Помешкання розташоване на схилі і щоб добратися до свого помешкання ( на території вілли) потрібно піднятися(зійти) десь біля 60 -80 сходинок і така ж сттуація при відвідуванні пляжу, там теж є сходи.(Для гостей з опорно-руховими проблемами буде трішки не комфортно)

Localização pessoal simpático limpeza

A cortina da janela do quarto devia ser blackout porque de manhã o sol entra com força. Devia ter no Hall de entrada 2 suportes para casacos. Na saída da casa de banho devia ter um tapete eficaz Quando se toma banho não há drenagem eficaz e fica uma poça de água grande Se a noite for a sanita venho com os pés molhados e é muito desagradável

Чистота и приветливые хозяева, близко к морю

Good price-quality ratio. The place is quiet and far from noisy places. Comfortable bed, air-conditioned room, I slept very tight. There is a supermarket near the hotel. I was accommodated a little after 00:00 h. , thanks to the owner (or the lady that manages everything in the hotel). There is a room for improvement when it comes to the cleanliness and the facilities. They'd better make sure there are no centipedes on the walls of the corridors and the stairs at least. However, giving the low price during the summer season, the place is quite acceptable.

I called the hotel in order to discuss my time of arrival. The lady wanted to discourage me from using Booking to make my reservation in a very rude way. Instead she wanted me to book a room by phone. She obviously neglected the fact that I was a Genius user (and the discounts I could use). Moreover, I was about to arrive in an unknown hotel after midnight, there was thunderstorm and heavy rain, so I wanted to have a real reservation, not just a promise made during a phone call. When I arrived, she made me pay the whole amount immediately (at 00:30) and I didn't receive a receipt. Due to personal reasons I had to leave after the second night of my stay, so I asked if I could get my money back for the other two nights. The lady told me it's not possible for Booking reservations (possible only for phone call reservations). Customer service of Booking told me the exact opposite of what she stated. They only needed a confirmation from the hotel. Booking connected with the owners by e-mail in Russian/Bulgarian as nobody from the hotel staff spoke English. Eventually I got my money back (thanks to Booking) with no explanation or excuse for the improper behaviour the day before. There is no wi-fi in the property, the Riviera beach is 1 km. away (not 200 m.), the nearest beach (Trifon Zarezan) is inaccessible due to landslide. Bus stops of the public transport are 1 km. away, there is no lift in the hotel. Last but not least, I stress on the fact that the staff DOES NOT speak English. During my whole stay I didn't notice a simple act of kindness and hospitality.