Inn On The Prom At The Fernlea Hotel





7.6Good
(2,314 Ratings)
"Lovely rooms, absolutely spotless, great choice at breakfast, great stay will visit again 😊"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Located on St.Annes Promenade, this stylish hotel overlooks the Irish Sea and St.Annes Beach, and offers stunning interior decor and quality furnishings.
Business facilities
Airport transportation available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Shared living spaces
Garden
Laundry services
Sauna
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.6Good
(2,314 Ratings)
"Lovely rooms, absolutely spotless, great choice at breakfast, great stay will visit again 😊"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
everything could have been better.it was just an old building that needs a complete renovation. the room was absolutely filthy. if that was my hotel i would be ashamed of the state of it.
7.0 / 10.0
Parking at the property was provided which is really important to us. The room had been updated which was lovely, breakfast was fantastic and great value for money
The pool area was tired, it would benefit from a little TLC. Our room had frosted glass on the window, you couldn’t see out which made it quite depressing.
8.0 / 10.0
Great food, both dinner and breakfast. Breakfast was excellent quality.
Staff were very friendly and helpful.
The bathroom is desperately needing a refit.
No power sockets anywhere near the beds.
The front entrance is a very small revolving door, which is difficult to get through with any luggage. Saw many people struggling with this.
8.0 / 10.0
Great location
Good parking
Breakfast was lovely
Good value for money
The room was a little chilly even with the radiator on.
The pool needs refurbishing, ceiling tiles damaged.
The entertainment was very loud on Sunday.
4.0 / 10.0
Only good thing was the early breakfast (continental) delivered to the room as they don't serve breakfast until 07:15 which is frustrating when you are travelling on business. However i can see the logic when on arrival the hotel is predominantly used by retired people!
The reception experience on arrival wasn't the best as only one member of staff who was engaged with an elderly gentleman discussing the complexities of scones and the application of cream then jam or jam then cream which after a 14 working day wasn't what i was hoping for! Still i now know the correct way to apply Jam and cream to scone which took 10 mins of my life I'll never get back. So finally to the room, well they are a little shabby and well worn the room was spacious, the shower wouldn't adjust in temperature other than skin removing, volcanic eruption temperatures'. I attempted to call reception using the number referenced on the information card "number not recognised". Got dressed walked down to reception the lady explained they'd changed phone service provider a couple of months ago and not updated the info in the rooms! She offered me another room which I moved into but after a long day was just very disappointing in terms terms of the whole experienced, I'd used this hotel as it looked good in the pictures but in reality i think I'll go back to my normal hotel i use for regular business trips to Lytham St Annes,
8.0 / 10.0
The location was excellent
The ceilings were stained and in need of work
7.0 / 10.0
The peace
Cold water was being pumped into the pool and hour before closing
Pool was cold
8.0 / 10.0
Great location, lovely swimming pool, free parking,
Great staff
It would have been nice to have complementary biscuits in the room
9.0 / 10.0
The whole experience was fantastic we will be coming back soon.
Nothing.
9.0 / 10.0
Lovely location on the sea front .
Had a facial and massage with Linda
Lighting abit low in the room
10.0 / 10.0
Lovely rooms, absolutely spotless, great choice at breakfast, great stay will visit again 😊
Nothing
8.0 / 10.0
Great location staff were very welcoming and accommodating. Bed was really comfortable breakfast was lovely hot food freshly cooked. Swimming Pool was warm and clean
The bedroom areas are a little tired but clean.
8.0 / 10.0
Great Location, staff friendly.
8.0 / 10.0
The seafront location enhanced the seaside ambience. late season but the live entertainment still livened the bar area. Handy location for my event a short walk along the promenade.
The help yourself breakfast worked efficiently but personal attention from table staff once you are seated with one's selection in an everything o.k. sort of way for items you may have forgotten would have been helpful.
1.0 / 10.0
Hotel comes with parking and in a nice area
My room seemed like a 10 minute walk from reception down dingy corridors
8.0 / 10.0
Lovely seafront hotel" very relaxing lounge" bar area' home from home" staff are very welcoming and will help you with a smile 24/7' Big thank you " we will return regularly as we have for many years' Michael " Angela ((( Retired travellers!! Appreciated 😃 x
Most of the hotel is very comfortable throughout " Quality furnishings in main lounge ' Some access ramp is needed urgently up to the main entrance " guests are struggling with cases" prams" mobility " issues into main entrance "having watched people struggling over the years to enter the hotel!! Hopefully it will looked at soon as possible 🙏
10.0 / 10.0
Friendly
Clean tidy pool
3.0 / 10.0
It’s position, lovely swimming pool, snooker table (needs attention to it and cues), great breakfast
Bit of a ‘marmite’ hotel this... Some people liked it, but a lot didn’t. Our experience was, I had to buy masking tape to stop icy draughts blowing through the bathroom window, which had no heating. We had to use a heater we had brought with us in the room to keep warm as the central heating couldn’t cope. We also had to move room on the first night at 11.45pm because of water dripping onto the ceiling from above.😳
9.0 / 10.0
Lovely sea view room, comfy beds and exceptional breakfast. Good entertainment too.
1.0 / 10.0
Breakfast was fine
Room was freezing heating wouldn’t turn on and was woken up to a huge leak gushing through bathroom ceiling to which no one came when reported
8.0 / 10.0
Room and location were fine and breakfast was very good.
The lift was broken when we returned to the hotel and the following morning when we checked out. I have mobility issues which make stairs challenging so this was unwelcome.
8.0 / 10.0
Location swimming pool
7.0 / 10.0
Was very clean staff very helpful
Tv in room was broke very dated, only had soap in bathroom no shower gels shampoo etc
10.0 / 10.0
Perfect location , large size family room . Breakfast very tasty
Nothing
8.0 / 10.0
Everything was excellent. Local transport very good.
Nothing.
9.0 / 10.0
The food and service was excellent
10.0 / 10.0
Great location.
Staff are really helpful and friendly.
Fab leisure facilities
Food is great, good menu choice
Nothing
8.0 / 10.0
Great location , good breakfast, free car parking
7.0 / 10.0
Easy to find right on front and central
Had mum in wheelchair had to wait for staff to come open disabled door at side entrance an awful night weather bad so was waiting in cold wet windy weather while they came to let us in
5.0 / 10.0
I read one bad review and clearly got the same room miles away from the main hotel so many stairs up and down absolute nightmare. First night are dragging two suitcases and bags up and down with three children on my own we went nowhere.
In the morning I asked for a room change which I got.
The children loved the pool but I slipped and fell no one there to help the corridor to the changing room is lethal when wet
10.0 / 10.0
I liked the hotel was busy but time of the year good staff singer Paul dobie brillan
It wasn't a good day for wheather and hotel leaking everywhere were the singer was not a good look all buckets everywhere let it down really sorry
8.0 / 10.0
Good sized room. Great Breakfast with good choice. Friendly, helpful staff.
Some areas showing signs of the age of the hotel. Eg decor. Changing facilities for pool.
10.0 / 10.0
The room was clean and cozy.
The staff friendly
The bed was comfy
The food delicious 😋
7.0 / 10.0
Great location, lovely food and tasty breakfast, friendly staff, great size bedroom and comfy bed, Loved the pool and sauna!
Unfortunately the bedroom was cold, the heating was either not on or not working, there was an electric radiator in the room aswell so obviously other guests had complained or the hotel was aware there was an issue with the heating. The bathroom was even worse, very cold so we did not have a shower instead used the shower by the pool.
8.0 / 10.0
Clean staff well informed
I found the evening entertainment not to my taste
10.0 / 10.0
Big hotel, perfect location, spacious rooms, great entertainment.
8.0 / 10.0
Excellent breakfast ,room good value for money paid,location excellent and entertainment and indoor swimming pool included !
Nothing keep up the good work
7.0 / 10.0
Location , breakfast & entertainment was good
Had a meal the first night and it was ok but not fantastic, thought hotel was overall expensive
5.0 / 10.0
The location of the hotel is very good with just a short walk to the beach or the shops. The entrance and main public areas are in good condition .
Our double room was small and dated. The doors and woodwork and general decoration is in very poor condition. Curtain rain was damaged and window sill is cracked. We would not stay here again.
10.0 / 10.0
We have stayed a few times and we just love the place. The kids love swimming and the music. We love the Sunday club.
We upgraded to the chimney suite on the last stay and wow it was amazing. The staff are so friendly and we have a few favourite staff members.
Nothing to fault.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Inn On The Prom At The Fernlea Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Inn On The Prom At The Fernlea Hotel. Enjoy the water!
Is Inn On The Prom At The Fernlea Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Inn On The Prom At The Fernlea Hotel?
We found 35 amenities for this rental. This includes business facilities, airport transportation available, golf course (within 2 mi), concierge services, and free wifi/internet.
