Hotel Cristallo Brescia





6.8Average
(1,416 Ratings)
"Location"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Hotel Cristallo Brescia is 55 yards from Brescia Train Station and the bus terminal. All rooms include air conditioning and a private bathroom, and breakfast is a continental buffet.
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Bar
WiFi/Internet
Shared living spaces
Laundry services
Ironing facilities
Safe
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
$$$$
6.8Average
(1,416 Ratings)
"Location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
The bed was making sounds all night
The location
7.0 / 10.0
It was near to station
Bathroom was not in good condition . There was not any parking i paid extra for private parking
1.0 / 10.0
Unfortunately, nothing stood out in a positive way during my stay.
I was very disappointed with my stay. When I arrived, the room smelled strongly of smoke. I reported it to the receptionist, but he didn’t take any action at first. It was already around 10:30 PM, and I had no alternative place to go. Only after I called the police did he contact the hotel owner, and they finally started to help. Initially, they offered to move me to a different hotel outside the city, but after about 30 minutes of phone calls, they found me another room in the same hotel that at least did not smell of smoke.
5.0 / 10.0
Location
No lift, Shower broken
8.0 / 10.0
The desk man was excellent and kind. Very helpful indeed.
The bed was broken
7.0 / 10.0
The location near the station is very convenient for transportation. The breakfast was decent, even though it lacked some warm courses. Some people mentioned the old furniture—I didn’t experience any problems with that, everything was working properly; the A/C unit was new. Personnel was very friendly and responsive
The bed wasn’t comfy enough; there was a smell of someone smoking in the hotel at one point; and bad smell from the drainage at another
8.0 / 10.0
AC in the room was a pleasant surprise, and the breakfast was comprehensive enough!
The bathroom smelled, probably from the shower drain, but negligible.
6.0 / 10.0
Staff was polite and available for any necessity. The position of Hotel "Cristallo" was super confortable, next to the Train Station of Brescia City so very simple to reach in any directions you come from. The communication was clear and understandable.
The services, Cleaning, Comfort, Quality/Price rate and accomodations are the bad news but they can improve.
5.0 / 10.0
Well location was very close to the Train station and b.fast was good but we didn't like the room so much as it was painted in black and so much noise from outside but it was clean.
our room wall color and the outside noise maybe coming from the busses area or Train station
6.0 / 10.0
Staff was polite and available for any necessity. The position of Hotel "Cristallo" was super confortable, next to the Train Station of Brescia City so very simple to reach in any directions you come from. The communication was clear and understandable.
The services, Cleaning, Comfort, Quality/Price rate and accomodations are the bad news but they can improve.
7.0 / 10.0
breakfast is good,the location is great
shower is too small
8.0 / 10.0
Comfortable room. Nearly Old Center and train station. Good brekfast.
10.0 / 10.0
Location
None
8.0 / 10.0
Location of the hotel is great, near the main railway station.
The surrounding of the hotel seems to be not very safe, especially during night hours.
7.0 / 10.0
The staff was extremely pleasant and the room was clean. Bedding was changed daily. Breakfast good - choice of cereal, cake, pastries, fruit, jams, bread, cheese and ham - but the free coffee as part of it was terrible.
The mattress was uncomfortable and had a large dent in the middle. The air conditioning cooled the room a little bit, but not much. The view from the window was of a building wall. No kettle or fridge in the room. Overall it's definitely a hotel with its glorious time behind it.
7.0 / 10.0
Requested for 2 days cancellation before deadline but was not accepted by hotel resulting in 2 days extra payment
7.0 / 10.0
very close to the train station, so good option if you arrive late. 2 minutes far away. the room was big enough. staff is super friendly.
the area close to the station is always strange. a lot of migrants, dark, not pleasant. the bathroom was ok, but there was unpleasant smell. the quality of the hotel was good many years ago. room price is high.
8.0 / 10.0
location
N/A
7.0 / 10.0
Very close to the main railway station, friendly staff.
Old and outdated furniture and design, looks like a hotel from the 70-80's. The breakfast also very basic.
9.0 / 10.0
The staff was very friendly and helpful. The gentleman at the front desk was charming and friendly. He was very lovely. One thing I regret was not asking his name. All I know is that he had nice eyes. Also, the housekeepers and maintenance person were really helpful. I needed an extra pillow because I have arthritis and they gave me a super amazing memory foam pillow. The breakfast was simple and light which I like. The croissants were delicious and the coffee was really good because you could make your own cappuccinos and Americanos, etc. The location was perfect, only minutes by foot to reach any of the landmarks and attractions. I was there to do some photography and I have quite a heavy camera so I didn't have to haul it around too far.
My room was a little too hot. I asked the maintenance man to turn it down and he did what he could to make my room more comfortable. I think in Italy, the gas is controlled and on some timer? It was January so the heat is on, it is to be expected. I'm from Canada, so anything above 5 degrees Celsius is warm. LOL. Anyway, I ended up opening my window which was nice because I like fresh air. The hotel is near the train station so there was a lot of street noise and riff raff from people on the street, but I'm from a big city so that didn't bother me too much, in fact, it made it more interesting. Another thing I didn't like was that I forgot to ask the name of the nice looking man at the front desk.
9.0 / 10.0
Location was perfect, right next to the bus and train stations. Good breakfast with lots of coffee etc. Friendly and helpful staff. Good price!
Room was a bit small. No orange juice at breakfast!
4.0 / 10.0
the vicinity with the city centre
the stairs to reach the reception
4.0 / 10.0
2 star hotel.
The best thing is the location, 2 minutes walk from the train station.
As I understand it, travelers choose it because of this.
The hotel is very old: plumbing, furniture, walls.
A big MINUS - the walls are very thin, and the guests are talking very LOUDLY in the corridor: you can hear how they are carrying suitcases and talking loudly.
They SMOKE in the living room, it smells bad of cigarettes in the room too, although it is written that smoking is not allowed.
Of course, it shouldn’t be like this, someone can’t stand tobacco smoke, someone wants to relax after the road, and at night they especially want to be silence.
Breakfast is normal, only for a snack, no hot food.
The STAFF IS GOOD AND KIND, though many don't speak English.
In general, everything is fine, but you NEED TO STRIVE FOR COMFORTFOR THE GUEST
I hope you read this information and make your own conclusions, thank you!
5.0 / 10.0
Good location to go out.
Room was abit scruffy, nothing like the photos on Booking.com.
shower not good.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Cristallo Brescia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Cristallo Brescia pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Cristallo Brescia?
We found 17 amenities for this rental. This includes airport transportation available, shuttle available, concierge services, free wifi/internet, and air conditioning.
