Hotel Leonessa

A quick walk from the train and metro station. There are some restaurants close by. Great staff. Good breakfast.

Literally next to a subway station and right across the train station if you’re flying in from nearby Milan. Brescia is amazing for history, art and affordable delicious food can be found around the hotel as well as the nearby piazza area.

The hotel is conveniently located right beside the train exit. There is metro 1 stop away from train station to main attractions. Room is decent size, clean, but lacking sound proof, I started hearing morning alarms from various surrounding rooms since 5am, I could even hear msg notification vibration from surrounding room.

Upon arriving three hours prior to the designated check-in time, a notice that had been conveyed to the hotel five days beforehand, I encountered an extended delay in room allocation. Despite the scheduled check-in time of 14:00, I was made to wait an additional two hours, finally gaining access to my room at 16:00. This prolonged wait of nearly five hours, following a lengthy journey, proved exceedingly exhausting. It appears the responsibility for this inconvenience lies with the manager on duty, who seemingly failed to prioritize room preparation, despite my reservation for a premium category room. Subsequent to the shift change at 15:30, the situation was addressed by the new manager, who promptly apologized and expedited the cleaning process, resulting in a room being made available within 90 minutes. However, it was evident that the cleanliness standards were lacking, with noticeable neglect in maintenance, particularly in the housekeeping department. Despite the relatively new establishment, signs of poor upkeep were evident, possibly due to understaffing in both housekeeping and maintenance roles. The lack of attention to detail was further underscored by the visibly unwashed or improperly maintained curtains. Overall, the experience highlighted significant deficiencies in housekeeping standards.