Le Petit Relais

Family-driven hotel, excellent location in a peaceful area in Saanenmöser (5 minutes by foot from the train station), close to the renowned Gstaad. The hotel is well renovated, big and bright rooms, amazing bed, good breakfast, kind personnel. The highlight is the whirpool (jacuzzi) in the garden, free, the best way to relax after hiking.

Comfortable room, very friendly staff, good breakfast, quiet location, excellent value, ample parking

Nothing

Unfortunately, my stay at Le Petit Relais was disappointing. From the outset, the experience was marred by poor hospitality. The owner was notably rude and unwelcoming, which set a negative tone for the visit. Upon arrival, we were handed a list of strict instructions, including a directive not to touch anything in the room due to the absence of cleaning services—an unusual and uncomfortable expectation for paying guests. We were also asked to pay a deposit of 200 CHF, which felt excessive and out of line with standard practice. At checkout, the owner personally inspected the room and appeared quick to attribute any pre-existing wear or damage to the guests, which felt unfair and accusatory. Additionally, we were overcharged, and there was no transparency or willingness to discuss the discrepancy. Overall, the experience lacked warmth, professionalism, and basic hospitality standards. I would not recommend this property to others.

Great location, good food and breakfast. The hosts were really helpful and friendly and knew the area and activities well. My partner and I loved the spa, such a nice end to a work week!

Nothing

The hosts are very welcoming and friendly. We stayed there during Christmas, and on the 24th of December we participated in Swiss Christmas celebrations organised by our host. We also received a recommendation from our host for the 25th of December, namely the Zauberweg, which was an amazing experience. The food is great and prepared according to any requirements/intolerances. The location is perfect, about 5 minutes walk from the train station and 3 minutes from one of the cable cars. The hotel is very clean and the rooms are very comfortable and spacious.

Everything was prefect for us. The Host was so nice and helpful. The food were so delicious. We are looking forward to go back again during summer time.

Staff was nice.

Very poor food, I have to say, thus value for money very low.

An all-round wonderful experience. The most gracious and welcoming hosts, cozy mealtimes, thoughtful/delicious food. An easy, quick walk to the lift and gorgeous skiing. We will definitely return. Thank you!!