Rinderberg Lodge

Location is exceptional, views are stunning! This cannot be taken away…

I have been to this hotel 2 years ago and unfortunately everything but the view has decreased in quality dramatically, while the prices have increased almost 2 times. The hotel seems to be completely understuffed, so I cannot blame the stuff who cannot pay attention to serving people dinner and taking care of the sauna at the same time 🙈 they were trying their best. No-one was there to see that there are not enough tables at breakfast, people had to get up and leave so that the next ones would have place. No-one was there to check the saunas (one out of 2 was completely off, the second one was OK on one day and then again almost off on the next one - the stones were just a bit warm), one pool was overheated (above 60 degrees which is dangerous as some people still tried to get in and jumped out with red legs), the second pool had no wood for heating added for a while, so it was OK some 30-40 minutes after we have added some wood… seemingly someone expects the spa part to run on it‘s own, with no emergency buttons, no instructions how and what and a metallic (!) container left inside the sauna to add water… 🙈 provided the the sauna stays cold it might as well work :) 🙈 I have read later after my big disappointment (it was one of the best places I have been to before…) that the owners have changed recently. It is a pity to run a place with such a great location in such a poor way… it has so much potential… I hope it will change.

Environment is good as it is near to the top of the mountain.

We have booked superior double room, should be with good mountain view. However we got a quadruple room on 1st floor (the lowest floor) with a lot of insects coming to our room at night. Staff said the hotel is fully booked, but not correct as we saw only few customers. Breakfast room is full of insects and fly. Unbelievable.

We enjoyed every thing about our stay at Rinderberg Lodge. The train to Zweisimmen had beautiful views. It was fun to ride the gondola up to the hotel. The hotel itself is beautiful—the perfect mix of modern and mountain, wood and concrete. We were offered lemon water and prosecco upon arrival as the first guests of the summer season. The staff were wonderful from arrival onward. The facilities are spotless. The views are gorgeous. We didn’t make use of the sauna because it was very hot the afternoon we arrived, so can’t comment on that. However, the garden outside the restaurant deck is a beautiful place to sit and explore. Since we had been traveling with backpacks we were mostly interested in a respite and relaxation rather than adventure and hiking, but the opportunities are here. I enjoyed hanging out with some cows (love the cowbells) on the other side of the fence. Our dinners were delicious. The chef adapted a dinner dish to be dairy-free and gluten-free for me. GF and DF together has been difficult in Switzerland, but here it was easy (limited but good choices). At breakfast there were excellent packaged gluten-free rolls, fruit, fresh bread, sliced meats, and pastries. I’m going to look for the GF bread in stores it was that good. I had sent a note to the hotel about my food intolerances in advance. There is oat milk alternative here. I would 100% stay here again. I wish we had another night!

Two VERY minor things that could be improved on: yes, like other reviews stated there were flies. They were a bit annoying but didn’t detract from our experience. Second, the room could use some hooks in the bathroom for wet towels. There was nowhere to hang them. These things would not keep me away.

I liked it all. The treatment of the staff, very good and the spa incredibly beautiful

the staff

would have liked bedlinen to have been changed during or week stay

excellent breakfast choice. Not much for vegans

the tourist guest card we received was not valid for anything

SPA is amazing

Limited choice for breakfast and dinner luggage transport from/to cable car start not really managed by the hotel

What an amazing location! You are really up in the hills, makes you feel like you're Heidi or the family von trapp from the Sound of Music. Rooms are quite small but well laid out. Loved the outside hot-tubs heated by wood fires!

Dinner was very disappointing, staff were a bit brusque and the food was poor. Had to send meat back because it was over-cooked and the second try arrived in the same state. Spoiled the evening for us, and it wasn't cheap. Although we mentioned our disappointment to the restaurant staff and then mentioned it again at check-out, nothing was offered to compensate us. pretty poor customer service.