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About this hotel
The Castle Oaks Hotel sits on the banks of the River Shannon, just a 5-minute drive from Limerick Castletroy, Limerick Plassey Technology Park,Johnson & Johnson Vision care and Limerick University. It has an award-winning restaurant and free parking..
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
The Castle Oaks Hotel sits on the banks of the River Shannon, just a 5-minute drive from Limerick Castletroy, Limerick Plassey Technology Park,Johnson & Johnson Vision care and Limerick University. It has an award-winning restaurant and free parking..
Amenities
Pool
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Garden
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.2 / 10.0
Excellent(743 Ratings)
100% verified reviews
1.0 / 10.0
Extremely disappointing
0
I travelled to Limerick after a long day at an expo. I live with a disability and driving long distances causes severe pain. I booked this hotel through Booking.com so I could rest before heading home.
When I arrived, the staff refused my cash payment even though the Booking.com listing did not warn me about a card-only rule. I explained that I forgot my card and asked them to accept the cash. They refused and I had to drive all the way home while in pain.
They later rang me to point to a “House Rules” section on their own website. This was not shown during the Booking.com process. A booking platform should give clear payment rules before arrival.
This experience left me disappointed and hurt. The hotel should update its information and match what customers see when booking on a phone.
10.0 / 10.0
lovely !
leisure center. breakfast!
9.0 / 10.0
Great value for money.
Big comfortable room with access to a swimming pool and gym.
8.0 / 10.0
Charming place, excellent value
A lovely little hotel which is charming, although a little dated downstairs.
Comfortable large bedrooom, clean bathroom and very friendly staff.
The food for dinner and breakfast was delicious.
I usually stay in Castletroy park in Limerick and didn't realise this is a sister hotel of the group. Will definitely stay again, as the Park has become soul less.
The dining room and bar could do with an overhaul. Furniture and decor is dated.
8.0 / 10.0
Ideal for what we needed!
Apts are spacious! It was ideal for what we needed! Staff were super nice and helpful! Check in and out was super quick!
They could def do with a bit of a refresh! The bedrooms are outdated and the shower space was super tight, the shower head and pressure were poor. Just compared to apts and holiday homes available now a days they need a bit of a sprucing up!
10.0 / 10.0
Comfortable, spacious room, excellent breakfast.
Spacious room. Large, king size bed which was very comfortable. Delicious breakfast, we had vegetarian omelets which were cooked perfectly.
Nothing
8.0 / 10.0
Great place
The staff were amazing - especially Josephine.
10.0 / 10.0
Wonderful place with wonderful staff
Fabulous property,
Set in lovely gardens
Very clean
Lovely staff
N/A
10.0 / 10.0
Excellent,cant wait to go back
Food was excellent.staff amazing so friendly and helpfull.room was great,spacious
Nothing
7.0 / 10.0
Good value, but would benefit from a sprucing up.
Our room was clean. Breakfast was good with ample quantity and choice. For the cost it was better than satisfactory
Our bathroom was satisfactory, but my daughter's room shower had a very poor flow of water. The hotel overall was a little shabby, needing a redecoration.
6.0 / 10.0
Not great
The staff were friendly
The bed was lobsided in my room. There was no view out the window as they had safety glass on them?? The hall carpets were worn n shabby. The ceiling in part of the hall was covered in water stains and bubbling paintwork.
9.0 / 10.0
Our stay was amazing. Our boys of 10 & 12 loved it and are asking when we can go back
The staff were super helpful and friendly
It’s located beside the Shannon
8.0 / 10.0
Great for a short stay
Old world atmosphere, nice bar area and reception. Renovated and clean bedroom and bathroom and very friendly and helpful staff.
The only fail in my opinion was the breakfast. The warm breakfast was ok but the fruit, juices and cereals need to be updated
10.0 / 10.0
Everything was so good
Great location, staff were very helpful, it was very clean
8.0 / 10.0
It was a lovely location. Beds were comfortable.
The quietness
The dishwasher wasn't working and no tea towels provided
6.0 / 10.0
An excellent hotel but background noise in our room was disturbing.
Spacious room.
Nice staff.
Grounds good.
We stayed in room 112 and suffered an industrial noise all night - a loud kitchen fridge? Compressor? When it was off all was peaceful but when it kicked in then a very disturbing background electronic noise.
We complained, staff acknowledged, refunded breakfast costs but a nights sleep was what we stayed for!!
7.0 / 10.0
Lovely hotel with great staff, and lovely food.
The hotel is set on beautiful grounds and the staff were so welcoming and helpful. We stayed in a lodge which was great and very spacious. The breakfast & lunch were very good.
The shower was dreadful had no power and I was hardly able to rinse my hair. The hotel needs some tlc, the guest rooms and common areas looked very tired and its a shame as its a beautiful hotel.
9.0 / 10.0
Great staff and nice hotel.
The room was comfortable, and the room service was good. The staff was very helpful and friendly.
10.0 / 10.0
Go there
Everything was perfect for my daughters wedding. Amazing staff and food and a truly stunning location
I actually can't think of anything that could have been better
6.0 / 10.0
Lovely spot
Great location and facilities
The door closers on the room doors. My arm is still bruised where the door hit me as I was exiting.
4.0 / 10.0
Needs an upgrade
Staff were friendly at reception & breakfast. Grounds of hotel were very nice & leisure centre was great.
Apartment had very dirty old stained carpet & an old couch that also looked dirty. We had a baby crawling around & it didn’t seem clean. Apartments need to be upgraded.
8.0 / 10.0
Thoroughly enjoyed the stay, lovely hotel, lovely staff.
We stayed in one of the self-catering lodges. It was perfect for our needs. The lodge was spotless and the facilities very good. The hotel staff were excellent, extremely helpful, very friendly.
We stayed in Limerick to attend a concert in Thomond Park, while the hotel very helpfully arranged taxis for us, it's a bit out of the way from Thomond Park and Limerick city if you don't want to have to drive to them.
10.0 / 10.0
We had a great stay, ideal location and set up for touring south west Ireland.
Great central location for exploring the south west of Ireland. Easy access to a good road network to get where you are going. Excellent pool. Staff were very helpful when we woke up to a puncture from our previous days travel. We plan to return next year to use it as a base for a longer stay.
8.0 / 10.0
Staff make the hotel
Staff were absolutely amazing
Lift took about 3 minutes to go up one floor, then stairs to next door with a baby and pram etc and luggage. Nobody offered help! Or told us the situation.
8.0 / 10.0
Comfortable hotel with friendly and helpful staff.
Very comfortable and spacious room (family room). Also the breakfast was terrific. The grounds are beautiful and there are nice walks that you can take along the river towards the village. Ample parking free of charge. The staff were super helpful and friendly and they helped me to set up a special surprise for our travelling companions.
The hotel is a little dated. Having been there many times over the last few decades, there has been little modernisation but perhaps this adds to the charm of the place.
5.0 / 10.0
Reasonably priced hotel in a good quiet location but in need of investment.
Location
Food
Hotel looks and feels a bit tired.
Grounds are neglected and not kept in any meaningful way so ignore the photos online " obviously old "which is a shame because of the setting and location.
Bar has no atmosphere during the daytime.
7.0 / 10.0
Lovely building, with large rooms situated in lovely grounds serving good food.
Spacious bedroom, lovely hotel decor with the charm of a country house building. The food and Guinness was good too!
TV did not work which was found to be due to two reasons. The set was not plugged in and on investigation by me I found the plug and socket was hidden behind TV which was mounted to the wall on a non moveable bracket. This meant climbing on furniture to gain access behind the set to plug it in. And when plugged in, I still could not operate it as the remote control was faulty. But the main problem was the sink in the bathroom as when operating the plunger type plug, it stuck in place meaning I was unable to drain the sink following a shave. On reporting both problems to reception everything was rectified by a lovely maintenance chap but given the status of the hotel I found this disappointing.
3.0 / 10.0
Awful experience, would never stay here again
Location is good. Leisure facilities were good. Most staff were very pleasant.
We stayed in one of the "garden lodges". These are separate from the main hotel, and are in the same area of the grounds as a beauty salon. This means parking is not guaranteed as salon customers use the same area.
In our lodge, 1 shower had only boiling hot water with a non functioning cold tap. The other shower would not get above luke warm.
One of the breakfast servers would silently walk past the table and take plates away without speaking to us at the table. When I arrived for breakfast, most of the food in the hot drawers had gotten cold, and was refilled not too long after I had eaten and left. This was at 9 am with breakfast running until half 10 on the Sunday.
The worst thing from our perspective was that we were staying in a self catering lodge. Any other self catering accommodation I have stayed in does NOT have cleaning staff coming in while you are out without being asked.
We came back to discover cleaning staff had been in the lodge without our knowledge or consent, with all of our luggage and other items in there. We were not informed of this policy on arrival, but we were asked to sign that we wouldn't smoke in the room. This made the cleaners coming in without permission feel like we were being checked up on.
Finally, when I went to the manager about these issues, she took them down and said "Thanks for the feedback" and nothing else. She defended the cleaning staff coming in as "we would always have that happen". The other issues would be dealt with.
No real apology for any of it, came off as defensive excuses to get me to leave.
I would never stay here again.
Incredibly Disappointed.
5.0 / 10.0
Great location. Tired accommodation, in desperate need of modernisation.
Great location, and very spacious apartment, in a lovely garden area of the hotel.
Lockable bedroom doors and lockable main apartment door, so very secure.
Staff friendly and welcoming.
Apartment was very old-fashioned, and desperately needs updating and decorating.
It smelt very ‘fusty’ upon arrival, and throughout our stay. I don’t think it had been in use for a while.
It was very dark and the light bulbs were not bright enough to light the rooms in the day (it was dark even in the daytime), and at night.
It wasn’t very clean and there was thick dust on the skirting boards.
It was also an adapted apartment for a disabled family. However, we did not need this, nor did we request it.
There was a kettle and a microwave on a shelf in the lounge area, but no sink, and so we had to fill up the kettle in one of the bedroom sinks! There was also no plug socket next to the kettle on the shelf, and so we had to boil the kettle on the floor at a plug socket low down.
For the price per night, it should at least include breakfast, but it was extra.
There was a wedding on the Saturday and so the hotel was busy for breakfast Sunday morning and we couldn’t get a table, as there was none available. We had to find breakfast elsewhere, but didn’t manage to find a full Irish, which was what we wanted.
7.0 / 10.0
Reasonable hotel, nice staff especially in bar - waitress and young barman. Very hard workers.
Nice breakfast. Dinner in bar pretty good.
No view whatsoever in room (brick wall and pipes) pretty depressing
9.0 / 10.0
Lovely friendly hotel
Really great location and beautiful grounds.
Staff were friendly and very helpful. We had a lovely room.
8.0 / 10.0
Overnight stay Was comfortable, and local to where we needed to go
Beautiful property. Set in lovely grounds - room large and spacious
Additional cost for breakfast .. and additional charge for use of pool
10.0 / 10.0
Where do l start?
The Castle Oaks is the most beautiful place we've ever stayed. A cosy, homely atmosphere with a touch of class. On checking in, my partner and l were unexpectedly but very kindly upgraded, which was magical. The staff couldn't do enough for us. Dinner was delicious, and the cocktails were even better. Most definitely will be back again soon.
5.0 / 10.0
Slightly disappointed
Location
Room needed de-cobwebbing and windows cleaning.
Leisure facilities were not quite what I expected and towels were extremely small.
Location in hotel was extremely noisy with deliveries at 6.15am.
After being told we didn't need to book for Dinner, we were unable to find a seat due to a Spanish tour party taking up all the spaces.
7.0 / 10.0
Lovely hotel, fab bed
The bed was super comfy, the bathroom was nice. The staff were lovely, the bar is nice. It's a beautiful hotel.
There is a speaker underneath bedroom 103 that woke me up from the music in the lobby from early morning. Please consider turning it down in the early hours. There is no lift. The hook on the back of the bathroom door broke off. No aircon or even small fan and it was sweltering.
9.0 / 10.0
Wonderful relaxing stay, with great food in a fabulous location
We met Maggie at breakfast, she was wonderful. She gave us a brief history of the house and gave us directions for the beautiful loop walk along the river.
7.0 / 10.0
Apart from above stay was comfortable
Room very nice and very clean and comfortable
Too many steps and lift only to one floor, makes it difficult with luggage
10.0 / 10.0
Gorgeous location wonderful staff.
What a beautiful location! The walk along the River Shannon was amazing. The sound of the water is soothing after a long day of driving or sightseeing. The birdsong morning and evening is incredible. The hotel is comfortable the staff friendly. We arrived just before the kitchen closed, the wait staff were so accommodating. We enjoyed one of the best vegetable soups of the trip and a luscious lemon posset. Our room was spacious, comfortable and quiet. I recommend this wonderful hotel and would stay again.
7.0 / 10.0
Lovely place terrible food.
Room was pleasant and clean.
The food was not good and very ill-prepared for coeliac though warned beforehand. I had only the option of a caesar salad (no chicken because vegetarian) and still charged just under 17 euros for a pile of leaves. Honestly, the cooking was overall poor. Just not very nice, even at breakfast. Scrambled egg leaking water, poached eggs like rubber.
9.0 / 10.0
Exceptional service.
Location and character.
Lack of a ramp from car park to reception. Difficult to bring cases up steps.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Castle Oaks House Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Castle Oaks House Hotel. Enjoy the water!
Is Castle Oaks House Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Castle Oaks House Hotel?
We found 10 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, parking, and laundry.
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