Alexa Old Town
Most favorited





7.8Good
(2,381 Ratings)
"Everything exceeded my expectations. Clean, comfy, hot water, bed was nice. Sheets clean. Wifi was great. Its was quiet. Location was perfect."
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet, Smoking allowed, Safe and more
Located in the Vilnius’s Old Town, Alexa Old Town offers rooms with a flat-screen TV with satellite channels and a private bathroom, and free WI-Fi are available.
Business facilities
Free WiFi/internet
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Most favorited
7.8Good
(2,381 Ratings)
"Everything exceeded my expectations. Clean, comfy, hot water, bed was nice. Sheets clean. Wifi was great. Its was quiet. Location was perfect."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Location
Room size
8.0 / 10.0
Close to shops, market right in the centre, bus station, self check in which is great, quite hotel
Was a bit cold in the room
7.0 / 10.0
Very close to central bus station and for night stay not bad stay for what you pay
NA
1.0 / 10.0
The location
The bed was both broken , uncomfortable,the head shower was broken and spreading water all over ,the carpet was dirty also
10.0 / 10.0
Everything exceeded my expectations. Clean, comfy, hot water, bed was nice. Sheets clean. Wifi was great. Its was quiet. Location was perfect.
All was gucci💯
7.0 / 10.0
Very good location, with bus stops, the train station and a supermarket just a few steps away from the property. Our room was cozy and clean.
The reception was always empty, so if you need anything, you have to contact someone through messages. Our room was nice, but when we arrived, one of the two beds hadn’t been made. Also, the Wi-Fi didn’t work in the rooms (we had internet access only in the reception area). The heating in our room was barely working, but we were informed that nothing could be done about it.
7.0 / 10.0
I liked the location: about 15-20 mins by foot from bus station. and just next to Hales market (with interesting food court solution). I have received all the important data like entrance door number and check out instructions in advance, so I didn't stress looking or asking for info.
The room could be a little more spacious, but, on the other hand, it was exactly as shown in the pictures.
10.0 / 10.0
Good location, vintage hotel, comfortable and good price
There was no kitchen or washing machine unfortunately, I think with this price it's possible to be.
8.0 / 10.0
Great location
Number code - Had to press quite hard
10.0 / 10.0
Can’t fault at all! The hotel kept in touch so often, such a perfect location too, within walking distance to the main attractions. Thank you for having us!
Couldn’t get the TV working but we weren’t in the room often for it to make a difference
9.0 / 10.0
Great location! Clean and comfortable.
Room was quite noisy/not well sound-insulated. No one was at the reception the entire time I was there.
8.0 / 10.0
This was a great, clean place to stay. The staff was great and responsive in dealing with any issues that came up. The place is right across the street from the central market. Easy walking distance to old downtown Vilnius where all of the activities were. We enjoyed this place as we toured the Baltic countries.
Size of the room we were assigned. The room we stayed in was a little small. The original room that we were slated for did not have the keys available, so we had to change rooms. The room we were changed to was much smaller than the room we were assigned and smaller that the room that I recommended downstairs to our friends for the same price. Other than the size of the room, the facility was clean and nice.
8.0 / 10.0
Location, proximity to the bus station
Outdated old carpet on the floor ,some dishes and microwave would be very helpful
10.0 / 10.0
Everything was clean and the room was comfortable. Good bathroom, water pressure from the shower was working perfectly. They have an elevator, which is excellent if you are carrying heavy luggage. Extremely close to the Old Town, I highly recommend exploring Pylimo street and surroundings, there are some nice restaurants and shops, but less touristy.
6.0 / 10.0
Great location and hot water.
No AC, the beds were bad, shower handle was broken, tv didnt work. Def overpriced for what you get. Thats a €25 room maximum.
9.0 / 10.0
Easy check-in and a wonderful location.
7.0 / 10.0
Location and bed comfort
7.0 / 10.0
Location!!! it is super central - most of time we reached everything just by foot.
Room was clean and relatively large (for this type of rooms in typical non expensive hotels), 2 big windows to inner parking.
Next to market (fresh berries etc), near medium size Maxima and 10 min walk from bigger IKI (next to central train station) / Maxima
Check-in / check-out are self service (couple of hours before our arrival we got all needed information and it went smooth. This is not yet a peak season so the hotel was pretty empty and may be this is the reason for some small drawback I will mention below.
During the stay the stuff was available on watsapp with pretty smooth communication and quite fast response.
Facilities - DIdn't expected a lot, but it was really spartan:
- bathroom: nothing except toilet paper and soap dispenser (I am used to see simple toothbrash + small toothpaste, small brick soap, etc even in simpler hotels around the globe - nothing here - had to buy in the nearer Maxima)
- room: no spare blanket / pillow (what we find: small minibar, kettle, 2 welcome teabags, 2 cups)
- lobby: for a week of stay we saw someone of stuff just once - all other time lobby was empty. So no answer for bells from outside if you have any problem to get in from parking / main entrance (as we had on arrival - bolt drop us from parking side instead of main entrance and than on main entrance the code block was a bit slow on response)
5.0 / 10.0
location
Hotel entrance is locked with a code lock and I had to wait for a response from property to get inside.
5.0 / 10.0
Location fantastic. Close to everything in this magnificent city!
n/a
8.0 / 10.0
Basic but comfy room. Great value. Good location walkable anywhere in the city center. Basic but decent beds.
A little bit cold but not a deal breaker. Hotel wi-fi was not working in the room.
2.0 / 10.0
We had to book this hotel at the last minute since the hotel we had booked had misplaced our reservation. It said om booking.com that this was the last room they had, so maybe it was of a poorer standard then the rest?
The room had three narrow beds, a desk and a waterboiler. The bathroom was cramped. But the location is excellent.
I could have lived with the room as it was, but in addition to being dormatory-like, it was freezing cold! There was an icy draft coming from the window in the ceiling.
5.0 / 10.0
Location of this property is convenient it is not my first stay here. this time it was not good.
When I booked I assumed there is reception. And I also remembered there was reception from my previous stay at this property. This time there was no staff, I could not ask for heating. The room was very cold. I was freezing all night and got sick. There was also very bad smell from the bathroom. As there was no staff I could not ask for room change.
10.0 / 10.0
10mins walk from bus station (with our luggage), easy check in instructions, no staff at the reception but they are easy to contact through messenger. Our room has a view of the streets. Walking distance to the old town. Lift is available in the hotel.
The smell of the drain. Im not sure if there is exhaust fan. In the toilet.
8.0 / 10.0
Good place for introverts, as the reception desk was empty the whole time. My room was very cozy, and I had a good sleep in it.
The water pressure was too low.
6.0 / 10.0
Very close to eveything. Easy to check in without personal, got clear timely instructions by hotel. Clean. Electric teapot and tea available. El. heater to dry towels in the bathroom.
Very noisy outside till late at night. Strange smell in the bathroom. No lights by the bed, only central light on the celing, although there were two lamps on the wall (one over the bed), they cannot be switched on. Bed ok for one person, too small for two.
1.0 / 10.0
Read those who have critical reviews. There are major issues here. Many of the high scores have no detailed info whatsoever. Other people's rooms may have been ok, but my door didn't even close and lock properly - and my review is an honest opinion of my room; other rooms may vary. The staff indicated no concerns with my stay; and also refused to engage in concerns I presented.
Room and door lock didn't work properly - lock screws and access to lock were available from outside the room. Very noisy - parties across the street at the bar, lots of traffic, honking, yelling, etc. Internet was very poor and kept dropping out. Hotel advertised bikes onsite and then informed me they did not have them. B.com did not respond to my requests for customer service, including my fear about being a female solo traveller in a room without a properly locking door. The staff indicated no concerns with my stay; and also refused to engage in concerns I presented. They stated there were no other rooms available to move to despite B.com advertising an additional 18 rooms. This accommodation advertises deceitfully and then does not even provide a reasonably safe room.
7.0 / 10.0
The location is good. Wifi worked well.
The room was smelly. No fridge.
1.0 / 10.0
The room smelled as if someone was puking and peeing inside to all of the sides. It is mind blowing how can someone let others in the room like that and take the money for it. We checked in late with my girlfriend so did not have a chance to see any staff. It was a self check-in.
It was impossible to stay. I had to change my clothes in the lobby because every breath in the room caused nausea and contractions. So we had decided to leave and stay the night elsewhere. There was no staff to draw their attention to it. After writing a complain to booking.com explaining we did not stay there for a night and asking for a refund we received an answer 'you can leave a review but there will be no refund'. I find it unbelievable! Only once in my life I had to complain about unbearable conditions and that happened on AirBnb platform. AirBnb staff was helpful and effective which I can not say about booking.com. I tried to contact the property itself but there was no response either. Outrages.
And sure enough, other rooms might be in a good state. But it is unbelievable that staff sold this room in this condition and feels fine not giving a refund once complained. Tells you something about their customer service. Same applies to booking.com. Turns out they have no responsibility over the properties they are offering here.
2.0 / 10.0
Location and 24H check in
Old furniture, sharp walls, cobweb in the corners, mold in the shower
8.0 / 10.0
The hotel is located on the old city border, which makes it perfect to discover the city by foot. We were looking for an affordable but comfortable and clean room in the vicinity of the city center, without any extra services like breakfast and were very satisfied.
Some other pros:
- The free private parking place was very nice
- Online check-in instructions were clear and we did not see a receptionist
- Location was very convenient
- Room and bathroom were clean
- The price was great!
No real cons. The room and bathroom were basic but good and therefore we are very pleased with the price-quality.
5.0 / 10.0
Good location of hotel
While its on a cheap side, I am confident you can find better places to stay in same price range and location. When we arrived and needed to find out where to park our car, we called on provided number to hear from annoyed/unpleasant employee. Rooms were small and dated.
8.0 / 10.0
Easy check inn.
8.0 / 10.0
Excellent value for money budget hotel with free secire parking in great location for old town
Matresses and pillows not very comfortable
2.0 / 10.0
Only good things about this hotel were location (close to Gate of Dawn), free parking and self check-in and check-out.
Absolutely worst possible hotel experience in my life.
Door to the bathroom was damaged, it couldn't be closed. Room was double so in order to give other person some privacy you'd have to leave the room. On top of it there was a terrible stench coming from bathroom, and since doors didn't close, only thing you could do is to get used to sever smell in entire room all day long. Once we've went to reception guy and explained our issue, he said and I quote: "So?". Since we didn't want a downgrade to Economy and all Standard rooms were occupied, he said we would have to pay for an upgrade to Superior, which would double cost of rent. And lastly, they were well aware of that issue: when you look closely, you can see on the pictures that they tried repairing those doors, there is tape on doors and wooden door frame is scraped off.
All in all, we got a room that was not prepared for taking customers and it should be repaired before they rent it to anyone.
This is not the level of hospitality we would expect from any hotel.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Alexa Old Town. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Alexa Old Town pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Alexa Old Town?
We found 15 amenities for this rental. This includes business facilities, free wifi/internet, non-smoking, heating, and wheelchair accessible.
