Holiday Inn Express Swindon City Centre by IHG





7.7Good
(1,656 Ratings)
"Overall the facilities were very good, nice large TV with working remote control. The lighting was very good, good positioning. The bed was very large and comfortable, and room was well soundproofed s..."
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3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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In Swindon town center, Express by Holiday Inn Express Swindon City Center offers a bar, restaurant and 6 modern meeting rooms. The bus and rail station are just a 5-minute walk away. Swindon designer outlet is 1.5 mile away.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.7Good
(1,656 Ratings)
"Overall the facilities were very good, nice large TV with working remote control. The lighting was very good, good positioning. The bed was very large and comfortable, and room was well soundproofed s..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Good price, good breakfast. Close to the station and near restaurants/high street. Excellent Brazilian meat restaurant across the street.
Sign by reception basically says “Breakfast gets VERY busy at weekends so come early and please be nice to our staff as we try to serve everyone”. Which suggests if you go after nine-ish you will struggle to get a seat and you will be constantly waiting for buffet items to be refilled. How about Holiday Inn just make a breakfast room big enough, and have enough food?
I went around eight because I was worried and it was fine but I would have preferred to eat later. Breakfast is good but could be improved with: hot milk option on coffee machine. They have packs of porridge you can take but no hot milk. Most decent coffee machines have this setting. Also you cannot stop the coffee machine once it starts! Also the pancake machine makes pancakes about 2.5 inches wide so press twice and get four.
10.0 / 10.0
Overall the facilities were very good, nice large TV with working remote control. The lighting was very good, good positioning. The bed was very large and comfortable, and room was well soundproofed so could not hear neighbouring room noise.
The bathroom was very spacious, all very clean with a good working shower.
Nothing to comment
6.0 / 10.0
Location was good for us and price was reasonable.
The bathroom extractor fan wasn’t working and there was no plug in the bathroom sink, no view to speak of.
8.0 / 10.0
Clean, helpful , room
More pillows available needed
Feel like breakfast should have more options.g fruits yogurts
1.0 / 10.0
Staff was very helpful and professional
But there’s nothing to like about the room I stayed
Absolutely disappointed with the bed and the sofa bed
And the room carpets were horrible smells!
The sofa bed it’s disappointing
Waste of my money and my time staying in the hotel.
The rooms are too small
The carpets needs changing. I couldn’t sleep with my kids. We were coughing because of the carpet the air in the room Is not humid and the carpet was smelling no window no air.
The side bed table light was flicking
The rooms was so hot in the night
They automatically change the room temperature downstairs in the reception even though you put a set time no point
Sofa bed was horrible
Even the normal bed was moving I had the most horrible sleep in two nights
The place was clean.but the beds are different story.
3.0 / 10.0
Ideal location for our event, breakfast included, which was adequate
Shower had a massive leak, causing us to have to move rooms shortly after settling in, which was a nuisance and put us late for our event. Wasn’t handled very well by the staff, who made us come down to rebook a room and move all our stuff ourselves. No real apology.
7.0 / 10.0
Breakfast was delicious. Room temperature was not great but we were given a heater and another duvet as per our request which was great. There was no parking at the hotel but there was a parking not far away which was good.
There was a dirty towel which had food on it which was folded and left in the room for guests to use. The room carpet seemed not very clean
7.0 / 10.0
The main bed was very comfy but the sofa bed was not so much. The breakfast let the stay down. Good choice but the food was cold & the hash browns & cobs were hard. The staff were brilliant and very attentive and polite
sofa bed & breakfast
7.0 / 10.0
Cleanliness, good sized rooms, friendly staff and good breakfast
The pressure of the shower, the lift taking a while as one was out of order and I have mobility difficulties so need the lift
9.0 / 10.0
Fun staff, great breakfast, close to GWR Museum
10.0 / 10.0
Absolutely love staying here, location is brilliant, staff friendly and really clean! Lush breakfast
6.0 / 10.0
Staff were very polite and friendly
We had an issue with one of the rooms with the toilet leaking which was sorted by changing rooms, we then had an issue with another one of the rooms with the shower kept overflowing into the room as the drain wasn’t working
8.0 / 10.0
Close to centre. Clean and good value for money. Would book again.
Interior needs a little TLC but this didn't affect our stay.
9.0 / 10.0
Location was great near Station and bus station.
8.0 / 10.0
Central location, great facilities
Nothing
10.0 / 10.0
It’s well maintained and warm welcome by staff.
There is nothing like that.
10.0 / 10.0
Near the train station and shopping Centre.
Internet/ television connection
8.0 / 10.0
Clean and tidy. Friendly staff
One if the lifts ift isn't working
9.0 / 10.0
Breakfast
Lighting in room not bright enough
4.0 / 10.0
Location was central
Affordable car park (£12) for 24 hours
Rooms were not clean and very dusty
One of the rooms had a terrible smell we had to have it changed.
The replacement room was not fresh either! Dusty and not clean
9.0 / 10.0
Really clean. Very central. Nice breakfast.
Downside...staff a bit overworked....but they were lovely
10.0 / 10.0
Easy to get to and the location
Nothing
9.0 / 10.0
Nice big room. Shower was hot and powerful, really happy with room and location.
Bathroom had horrible drain smell, and seal on shower front was broken.
9.0 / 10.0
Breakfast excellent
Room was very good, too hot at times,
Bathroom had a small issue, leak around the toilet which could do with being looked at, but didn’t cause us any problems at the time
Location was excellent
Car park was good
Should of stayed longer
8.0 / 10.0
Breakfast was a nice selection but the kitchen needed to be a bit quicker at making sure there was enough there for the people in the dining room
8.0 / 10.0
Location of hotel. General cleanliness. Reasonable cost
Breakfast was poor. No fried eggs, no fruit, no muffins, jam dispenser not working properly. Charge for car park. Charge for pet but no facilities, I.e no water bowl, nowhere to exercise.
4.0 / 10.0
Location ok and parking secure
Room took a long while to warm up. Two lamps in the room not working. Breakfast slow at topping up items. Evening meal not great.
7.0 / 10.0
Good location
1. The member of staff that checked us was not professional and welcoming, they also advised wrongly about having to install parking application for the nearby parking instead of just scanning a code and produce payment.
2. Breakfast can be better.
9.0 / 10.0
able to check in late. room warm and comfortable
central swindon is a bit run down
5.0 / 10.0
Their food and service.
The toilet. The commode flush was broken and was very difficult to flush after use. It was my last time experience and I had informed the receptionist about this issue.
This time again the same problem. We just stayed for a night and left to stay somewhere else. Did not bother to inform because, I thought if they did not take it into consideration my last time feedback, it won't have any effect this time.
Such a disappointment. Not worth for the pay. Had to struggle to look for another place. I won't be going to this hotel again.
10.0 / 10.0
Excellent room with plenty of storage space. Great bathroom with powerful shower and lovely Dove hand soap and shampoo. The buffet breakfast was great. Staff worked really hard to keep it well stocked.
One lift out of order.
7.0 / 10.0
Clean and comfortable and a good location in the city
Only one lift in operation during our stay despite being told there was two.
Duvet was too small for the bed,
Breakfast was generally good but only one egg option which was scrambled and tasted like powdered egg.
1.0 / 10.0
Location is the key! Just 7 minutes walking from the city centre.
It's not worth it for the price paid! For instance, the shower based was broken, making it difficult to have a proper shower, the rooms were not very clean, and them major issue was the toilet flush! It was not woking. Finally, the breakfast was not good, with cold and overcooked food and with a big sign telling guests to go and have breakfast early at the weekend to get the "best" croissants.
9.0 / 10.0
Location,cleanliness,staff
Although the location was excellent the area was very rundown
5.0 / 10.0
All
Some water leak in the floor it was soaked and kept getting worse when we put the shower on room 111 19/10/25 to 20/10/25
8.0 / 10.0
It was convenient to station within easy reach of London. Large room and great breakfast included was a bonus.
An extra chair would have been helpful otherwise no complaints.
10.0 / 10.0
Great experience all round
10.0 / 10.0
Everything was good
One of the workers in the restaurant didn't ask no one else but made me tell her my room number ..and another guest is a regular drug user who was on the 1st floor she had blonde hair
10.0 / 10.0
Room clean and adequate for our needs.
Breakfast was self service but kept clean and tidy by staff. Plenty of choices, and kept well stocked.
Able to stay in the hotel lounge until we were ready to catch our train at noon.
Dining tables a bit wobbly.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Swindon City Centre by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Swindon City Centre by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express Swindon City Centre by IHG?
We found 21 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
