DoubleTree by Hilton Swindon Hotel





7.8Good
(1,057 Ratings)
"The property is very welcoming, clean and well kept. The staff professional and friendly."
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4-Star Hotel
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DoubleTree by Hilton Swindon Hotel is located just off junction 16 of the M4 and 3 miles from Swindon town center, near the Wiltshire countryside. Lydiard Park and GWR Designer Outlet are just a 5 minutes' drive from the DoubleTree Swindon.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(1,057 Ratings)
"The property is very welcoming, clean and well kept. The staff professional and friendly."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
Location was excellent and the staff were lovely.
Breakfast was lovely, it was lovely and hot.
Staff were very friendly and polite.
We have stayed at this hotel a number of times due to its location.
We stayed in a king room 228. It was lovely and clean, although the toilet had a large crack and it had been repaired but due to hygiene a new toilet would be required.
The bed was so uncomfortable, my back was in bits, I could feel every spring. When we left I spoke to reception and they were very apologetic and said that if we had said they would have moved us rooms.
10.0 / 10.0
The property is very welcoming, clean and well kept. The staff professional and friendly.
No, slight noise from the motorway in the bedroom but not enough to be a nuisance or keep you awake.
8.0 / 10.0
The room was spacious and the bed was comfortable. Toiletries provided were of good quality. Everything was clean and the staff were helpful. Breakfast had a good choice and even though buffet style, was hot and freshly cooked.
Unfortunately our room was situated by the lifts and stairwell and so we were disturbed by noise.
Pillows could be of a better standard
10.0 / 10.0
Great location as straight of the motorway with easy access everywhere. Hotel is immaculate and rooms spacious. I liked the staff checking in by text to make sure all was ok and answering questions.
Parking was difficult on the day due to conferences but there are overflow car parks.
7.0 / 10.0
Location and easy to access
Some staff especially the barman and breakfast servers were very abrupt
5.0 / 10.0
Location is just perfect and it’s easy to access
I didn’t get the correct room with facilities I booked for. That’s like daylight robbery given the difference in prices.
Let alone the creaking bed everytime you turned just disrupted my sleep.
5.0 / 10.0
The location was great just off the motorway...Nothing else to comment!
Car park very dark...Staff not very accommodating! Restaurant didn't make tables available to dine at despite only having several tables occupied...Attitude of some of the reception staff was well below standard! This place is fine if you just want to put your head down. If you want service, look elsewhere!
3.0 / 10.0
Parking
Cold room
Poor food
Poor coffee
Terrible bar staff
Just not enough staff
8.0 / 10.0
Room/breakfast
Very long walk to breakfast!
3.0 / 10.0
The Shower in room was excellent. Brekfast was good but would have liked an omellette in morning like offered in other Hilton Hotels
The bed in my room was the most uncomfortable that I hacce ever slept on it needs replacing and when reported was put simply dismissed
9.0 / 10.0
Good welcome from reception and other staff. spacious clean room. very good breakfast and breakfast staff.
2.0 / 10.0
bar and dining service
room 101 located in first door next to the entrance to the rooms area - I have heard for about 30x when smb went through this doors. horrible experience, bath room - I took a bath but: I was unable to drain the waste water, the water drain was completely non-functional - it took 3 hours to remove water from bath, water was leaking somewhere, the entire bathroom was flooded
6.0 / 10.0
Welcome cookie on arrival
Check in staff friendly
Food was good
Bed really uncomfortable and noisy every time you roll over. Knock on the door in the morning from housekeeping to ask if I am checking out, when they should know who is checking in and out and on what days and times.
7.0 / 10.0
The room was spacious and was very clean. There was plenty of wardrobe space and I was delighted that it had both a fridge and a bath in the bathroom, which was a huge plus for me! The hotel is also very conveniently located and there is a Beefeater just across the road should one not wish to avail oneself of the hotel's dining offerings.
No proper coffee; no fresh milk in the room and the bed was too hard for me (prefer soft beds).
9.0 / 10.0
Just about everything
Not much
8.0 / 10.0
The reception and bar staff at the hotel were all welcoming and helpful. A request for extra pillows for the room was answered promptly. I particularly like the courtesy sms message from the hotel team checking that everything was as we expected.
It wasn't flagged on booking or by text message that the restaurant would not be opened on the evening of our arrival. This meant that only the bar menu was available which, whilst ok, was limited.
8.0 / 10.0
Easy to access hotel straight off motorway
Nothing
4.0 / 10.0
Breakfast was okay. Gym was fair. It was clean
The room was too hot! The kids struggled to sleep. Eventually had to get a fan which only made manageable.
I was told it was central climate controls. Rooms should be able to control their own temperature.
8.0 / 10.0
Breakfast was really good and plenty of choice, sadly the same could not be said of the dinner offerings, pizza or pub food, luckily there was a beefeater opposite.
The above comments
9.0 / 10.0
Stayed a few times now. Always found staff helpful and polite. Even when busy. Rooms and facilities are always good and very clean. Parking can get a bit busy at times but irrespective a very good hotel that I would definitely recommend. Free cookies on arrival is a nice touch too!
All good.
9.0 / 10.0
Great location. Staff very friendly and helpful. Breakfast was amazing!
Pillows weren’t comfy and bed on wheels so moved every time I turned over.
10.0 / 10.0
The property was spotless. Staff were friendly and polite. It was decorated with lovely Christmas decs. We were upgraded to a suite which was lovely.
Nothing. We were a little disappointed that the restaurant did not open on a Sunday evening, however due to the room
Upgrade we decided to have room service, which was lovely.
8.0 / 10.0
Easy access to M4 for onwards travel. Clean, comfortable facilities and friendly staff.
Restaurant was shut due to it being December and being used for Xmas parties. This wasn't clear at the time of booking.
Bed was a bit too firm for my personal taste, and pillows were uncomfortable.
10.0 / 10.0
The receptionist was very pleasant. The warm cookie on check in was a really nice touch. The room was excellent. The breakfast buffet was extensive and well cooked
10.0 / 10.0
Easy to find, clean and comfortable, friendly staff
Nothing everything was good. This is the second time I have stayed here and will continue to use this hotel when passing this way.
5.0 / 10.0
Perfect location to where we needed to be and Sophie in Reception couldn’t do enough to help us.
Bedrooms not particularly clean and the beds were horrendous. Hotel needs some investment in the rooms.
4.0 / 10.0
Poor customer service. Bad attitude. No receptionist. Had to wait for her to come back
10.0 / 10.0
Clean and quiet
Need more milk for tea in room
8.0 / 10.0
The entrance to the hotelwas very festive and lovely to see. The room was a good size, and things were easy to find.
The bed wasn't very comfortable and the tv remote wouldn't work
10.0 / 10.0
Breakfast was nice and plentiful. Room clean and very good price.
Only issue was the bed was a bit squeaky.
10.0 / 10.0
Clean and tidy. The cookie is a nice touch.
Very neat and tidy.
4.0 / 10.0
Staff welcoming on arrival. And a complimentary warm cookie... This is the only positive thing I can say about this hotel....
The room was awful. Not particularly clean in some areas. Carpets dirty... Bathroom smelt horrific... and damp... and toilet water was an overpowering smell throughout the whole room.
Room was very noisy from corridor noise and traffic outside.
I asked to change but was told it was fully booked.
Bed and bedding and pillows all so uncomfortable. Both myself and my partner had a terrible nights lack of sleep because of both the bed and the smell... Room felt unwelcoming and unsettling....
Breakfast... cold... lots empty... no juices....
£3 parking charge an added insult. Begrudged having to pay for the room never mind parking too!!!
9.0 / 10.0
Extremely comfortable bed and the warm welcome cookie. Room was very smart.
You have to pay a small parking fee. There were no temperature controls and no additional blanket, it was a little cool.
6.0 / 10.0
General hotel, reception and room very clean and tidy, most staff pleasant, bathroom good.
Fantastic location for easy access back onto motorway and into town.
Tasty breakfast with plenty of choices.
Good facilities and plenty car parking at a very reasonable cost.
Room did have a slight musty smell but maybe as it hadn't been used recently?
Toilet lid not soft close and the main doors are also not soft close so a lot of banging with people leaving & enter their rooms.
Some of the breakfast staff seemed quite unsociable and I'm not a lover of a bath shower as I feel no matter at what age it's dangerous getting in and out.
7.0 / 10.0
Good location and comfy beds , good breakfast
Very busy as an event on so couldn’t really cope with amount of people. Bar wait long , breakfast times given as long as early 7am . Rooms we booked were changed due to availability. Rooms a bit tired . Needs a good refit .
8.0 / 10.0
Good price and good food
The bed was shocking
2.0 / 10.0
It was a good location
The room had a very strong cigarette smell. Incredibly off putting
8.0 / 10.0
Large executive room, peaceful, big TV, nice to have a fridge in the room. Cheap and cheerful food. Convenient location.
The bed was only a queen, not a king, so that was annoying. Also, the room was too hot, even with the radiator off.
8.0 / 10.0
Clean, nice sitting area by reception and bar, mini fridge in room
Bed was way too firm and uncomfortable
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton Swindon Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton Swindon Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at DoubleTree by Hilton Swindon Hotel?
We found 26 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
