Hotel in Nidwalden
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Located in Sachseln, 14 miles from Lucerne Train Station, Hotel Kreuz by b-smart has accommodations with a terrace, private parking, a restaurant and a bar. This 4-star hotel offers a business center.
Amenities at Hotel Kreuz by b-smart
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Sauna
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Nidwalden
Available Rooms
Ratings and reviews
100% verified reviews8.0 / 10.0Excellent·Apr 2026
I really liked the location.
No kettle or minibar in the room. Coffee at the restaurant costs 5 CHF, and the kettle at reception wasn’t available in the morning, which felt inconvenient.
However, the hotel was clean, the cleaning staff was very friendly, and overall the hotel is average.
10.0 / 10.0Outstanding·Mar 2026
Terrific location, well-appointed rooms, very nice restaurant with a great choice of dishes, convenient parking next to the hotel and - from the room I had - a very nice view over the lake and mountains.
8.0 / 10.0Excellent·Feb 2026
There was no staff present to answer queries, there is no free or paid telephone service to call and enquire, I had to borrow phone from another guest to enquire as I do not have international calling on my mobile. Also room was not cleaned after checkout as I had to checkin at the same room.
6.0 / 10.0Average·Oct 2025
The location was great, checkin was smooth without any problems (I was very nervous about the checkin process, reading lots of bad reviews from others). The rooms were spacious, clean and had a safe, a tower fan (though not useful in cold October), disposable slippers, hangers (in a wardrobe) and a hair dryer.
The location is good as well, situated next to a big church and a beautiful lake (300 metres downstream).
Outside, a free electric charging is provided in the hotel car park. However, keep in mind that there are only 2 charging spots available for electric charging - and 1 normal parking spot, which means a total of 3 cars can be parked. If those are full, you would have to park somewhere else and then walk back to the hotel.
However, there is ample free space to temporarily stop the card and unload your luggage - without blocking traffic, etc.
Also a tip for other travellers: Remember there is no staff at the hotel, its human-staff-free hotel :) - except during breakfast in the morning, where some restaurant staff are visible for 2 hours.
However, the hotel facilities can certainly be improved. Despite the expensive rooms, there is no kettle to heat up water (for hot water), and no facility for a at-least a common microwave or fridge in the lobby.
Also, keep in mind that there is no kitchenette, so absolutely no way of eating warm food/drink at this hotel in cold months. Its better if you carry your own kettle or a small induction cook top.
The elevator wasn't working, so we had to carry our luggage all the way to the 3rd floor via stairs.
The room views are misleading, not all rooms have great views. Many of the rooms are on the back side facing the building behind. So the only thing you are going to see out the windows is the other building on the back, and a big sycamore maple tree. Unfortunately, both the rooms we got faced other apartments and we had to close the curtains shut for privacy.
Lastly, the complaints regarding the church bells were true. I actually liked the chime of the bells in the evening and night (upto 10 pm). However, in the morning it bothered me a bit in the morning, as I was in a work related call and it was annoying to have the loud bells going off every 15 minutes.
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Top rated by guests
8.3Excellent
(950 Ratings)
"Terrific location, well-appointed rooms, very nice restaurant with a great choice of dishes, convenient parking next to the hotel and - from the room I had - a very nice view over the lake and mountai..."
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