Anstatthotel Horw - app self-check-in





7.9Good
(3,774 Ratings)
"Rally good price for what you get 🙂"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Anstatthotel Horw - app self-check-in offers accommodations in Lucerne, 3.5 miles from Lucerne Train Station and 4.2 miles from Lion Monument. The condo hotel, set in a building dating back to 2019, is 4.
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.9Good
(3,774 Ratings)
"Rally good price for what you get 🙂"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Rally good price for what you get 🙂
We had a problem with the light sensor over the bed, it went few times on and off and we got scared 😂
10.0 / 10.0
Close to the bus stop
Na
9.0 / 10.0
The location is easy to find. Right at the main street.
Room was good.
All facilities provided as advertised.
My second time at the hotel.
9.0 / 10.0
Clean and organized. Had all we need for cooking. Transportation was very convenient, right outside of the hotel.
It supposed to be a queen bed, but it was two sections made into one mattress. It was not comfortable. The pillows were cheap, not really supporting our heads.
7.0 / 10.0
Large room for 4 guest. Nice for a short stay with a view on the lake.
The 1 room apartment is located a bit outside the city center. When I first arrived, the room had a slight smell, but after opening the windows for a few minutes it was completely fine. Overall, it was a decent place for a short stay
10.0 / 10.0
It was nice place with very near to main town Luzern and it's so clean
All good
9.0 / 10.0
Great location as bus stop is right out front and train station is a short walk away. Gym on site was also handy
The pillows could have been better, not much filling in them and weren’t very comfortable
10.0 / 10.0
Everything was perfect! The best part of our room was the view of Pilatus Mount.
The only thing I could say that it was a little bit disappointing was that the WC-door was a glass door that had empty space down and up from the door so it hadn’t noise cancellation. If this change it would be awesome! But it was too little for us to rate the hotel less than 10
9.0 / 10.0
The staff and their kindness
The next work facility
8.0 / 10.0
Everything about the hotel met our expectations. It is at a great location, opposite to the lake and a park in a very quiet neighbourhood which helps you relax and unwind. The bus stop is also adjacent to the hotel which is a big convenience especailly if you are carrying heavy luggage.
Maybe a balcony for 3 and 4 bedded rooms would be an added bonus. Room interiors can be better. Mobile check-in and door locks sometimes take a while to work which can be confusing and irritating.
6.0 / 10.0
Decent apartment in good location
Seamless self check-in
Hotel has a great app where we can add services like late check-out, gym access etc
Convenient and covered parking
ZERO privacy in bathroom! I've never encountered something like this, ever - at hotels or apartments. The bathroom's glass doors don't fully close, there are gaps between floor/door and door/ceiling, so there is ZERO privacy when going to the WC / bathroom. This made our stay very uncomfortable.
These definitely aren't 'business apartments', but more like student accommodation.
10.0 / 10.0
One of the best places I have ever stayed
Great location amazing view
Clean apartment
The dryers down in the basement laundry area are very old and needs replacement
The washing machines and dryers are not synced with the coin machine.
Basically need a new set of commercial washing machines and dryers
10.0 / 10.0
The location was good, Generous sizes apartment.
NA
8.0 / 10.0
Clean and spacious
Need to walk a distance from the train station, not that friendly especially rain. Main entrace of the hotel was faulty when we arrived, we were forced to use the entrance from basement car park .
6.0 / 10.0
Large hotel style room with kitchenette.
Several beds available.
Located on the direct bus route from the central station or on a direct train line from the same Lucerne station.
Great difficulty in logging into the app to open the doors. Eventually it did after several attempts but failed on the safe which would not lock. Eventually the suggested keycard was the best option.
The bathroom light was on a PIR meaning it turned on when sensing someone and turned off at random but usually with someone in the shower or using the toilet. If in the shower there was no way to turn it back on without walking about the bathroom while dripping wet! Visiting the bathroom at night meant the light turned on and flooded the room with a bright enough light to light up the football field located opposite! Not good for those who were asleep. The room was located on the first floor above what appeared to be a pizza cafe where patrons smoked and chatted which meant the windows had to remain shut!
We were unfortunate to have arrived late on a Saturday as the only local shops, Lidl and Coop closed early and were not open on Sunday.
8.0 / 10.0
the location is good. Though far from the city but very accessible by bus
Its quiet hot even with the fan on. If you open the door which is a nice breeze but the noise outside is noisy
4.0 / 10.0
Very less parking spots. Had tough time finding the place. Waited for almost 30 mins in the thunderstorm.
1. Bathrooms have sensor based lighting. This was annoying as it turned on in the night couple of times when no one was in bathroom.
2. No latch in the bathroom, sharing with another family member sometimes feels uncomfortable.
3. People smoke a lot in the balcony which made the smell unpleasant in the room.
4. The worst nightmare wad someone constantly knocked at the door in the midnight. Which made us scared. We called up your support and they only asked to call up police if this repeats again. Thank god no one did it again. But this was very scary. Please install cameras at the corridors so that we do not face such a thing when come with family to relax .
3.0 / 10.0
Nothing
Very uncomfortable bed and pillows . I've been suffering from backache since using these beds. Limited toiletries provided, and there are no ironing facilities in the apartment. The location is okay, but there are no decent amenities nearby, and it's not possible to walk to the lake. No access available.
10.0 / 10.0
clean, spacious, self check in and close to the main attractions
bathroom doors were glass made
7.0 / 10.0
With a fabulous view of Lake Lucerne (ignore the sand/rock plant), it was a great location to everything we wanted to visit around town by car. You have to pay for parking via EasyPay in their parking garage.
Great space for a couple or two older teens. We had two rooms which saved us from 1 month of traveling. 🥹
Due to smokers at all hours of the day, closing our doors heated the space, but a room fan helped. Got a bit loud with city buses passing below.
Cheap wash machines & dryers in the basement were super! Greatly appreciated the kitchenette & new fridge.
Warning, there’s a bathroom ceiling light sensor, which is hard to avoid for those dark bathrm runs.
We appreciated the hotel - was perfect for us (need AC!)
So many smokers around us - hard to avoid in Europe!
5.0 / 10.0
The location is good.. Very near to the bus stop and bus no. 20 takes u to lucerne station in 10 mins.
1. The checkin process certainly needs human involvement to some extent. During our stay everyday atleast one guest was struggling to checkin.
2.The property needs to provide a detailed guide on how to travel, the room facilities etc. It will be helpful and the guest won't be struggling to find their way out.
3. The washroom door doesn't hv a lock.. Hv never seen this anywhere.. No clue why this property doesn't have lock in washroom.
4.Also the room size is extremely small and hence congested for a family of 3 or 4..it is however okay for couples or max 2 people.
8.0 / 10.0
Comfortable, well-sized (for 2) and well-equipped suite, with a small terrace. The hotel is in front of the bus station (20-25min ride to Luzern center), and is close to train station. There is possibility to use fitness / gym downstairs at an additional fee. There are indoor and outdoor parking options for a reasonable daily rate. Everything in the suite was functional and very clean.
10.0 / 10.0
Great location with easy transport links. Well set up room with plenty of space for three of us. Room felt comfortable and the fridge and balcony were both used constantly by all of us.
Nothing.
9.0 / 10.0
It was very good. Near the bus stop so very accessible to city centre. Clean.
A hair dryer would be a perfect complement.
8.0 / 10.0
Location right on a bus route to the city, across the road from a lake swimming venue, very clean throughout the building including room, entry, hallways and laundry. Check in process was easy.
Hot - had to run the fan constantly and it still wasn’t enough to cool the room down. No other heating or cooling
7.0 / 10.0
Location was nice , by the main road.
Toilet door has openings at top and bottom of the door just like some airport toilet which is not very pleasant as it right next to breakfast table.
10.0 / 10.0
Kitchan, triple bed and place
Nothing all good
1.0 / 10.0
At bus stop
Room unclean
Kitchen utensils dirty
Wardrobe broken
Staff attitude extremely poor.
When asked about to provide the required kitchen cleaning material the staff on the phone told me " what can I do dude? "
8.0 / 10.0
It was very clean and quiet so we were able to rest well! We also loved walking around Horw it is so beautiful, so location was great.
7.0 / 10.0
The location was a short drive from Luzern, and in comparison to other hotels around the lake, offered good value and I could stay with my three children (ratio not allowed elsewhere!). The kitchen was well equipped, bedding decent and a hand and bath towel each.
Generally, it needed a deep clean. Although the crockery and cupboards, table and regular surfaces felt fine, the bathroom walls and other areas needed scrubbing. Unfortunately, we had a balcony over the outdoor bar/restaurant so the smokers' smoke wafted up and we had to keep the door shut until night time.
8.0 / 10.0
Location is good and offers connectivity to main train station via Bus 20. Easy access to floors via lift. Garbage management is clearly mentioned and information regarding the place and its usage is well placed in the room itself. Equipped kitchen.
Toilet/bathroom: The doors comes without a latch so if you have kids around forget your privacy. Additionally the sensor lights placed are sometimes problematic specially during night as it can disturb the sleep of others sleeping in the room.
Fire Alarm: Its mentioned that it is highly sensitive to smoke and have a fine of 1000 CHF if it accidentally goes off. This is somewhat off putting as even if you are boiling water you need to be very careful.Again if you have kids around it's easy to get distracted.
The check in process: Though with the app its quite modern but the Bluetooth response of your phone itself can't be trusted. I noticed that there was access card which one can also activate but I noticed it very late. Better to have mentioned somewhere as its easy to use access cards instead of Bluetooth via your phone .
Rest the stay is ok and under the budget.
8.0 / 10.0
The location, convenient parking, and the ambience of the property.
The management was unable to meet my request for the rooms to be as close or within the same floor as possible. The unit for 2 pax was at the 1st floor while the other unit for 5 pax had been at the 3rd floor.
6.0 / 10.0
Self checking was interesting and helpful. Location is good, bus stop just front of the gate. Internet connection was great and room was very cleaning. Kitchen is small but fit for purpose.
5.0 / 10.0
Location
App access a major problem
8.0 / 10.0
1. Early Check-In & Late Check-out : We were allowed to check-in at 13:00 even though the actual check-in time was 16:00. Huge thanks for that. We were also allowed to extend the check-out time so that we didn't have to rush during the morning.
2. Room - We booked a bigger room and it was very spacious with comfy beds. Having a small kitchenette saved us a lot of money eating outside. The room was very clean and we weren't asked to deep-clean the room before check-out (unlike many other hotels)
3. Location - Beautiful location (reel worthy), next to a bus stop (bus number 20), near to shawarma shop, super convenient location.
1. Toilet/Bathroom- Yes, as most people mentioned, you'll feel embarrassed while using the toilet. The door doesn't lock (for some reason that is the norm in every hotel we stayed in Switzerland), the door is translucent and due to the high ceiling, the door is not big enough to make you feel like you are in a toilet. It feels more like you are still in the bedroom. Which is very uncomfortable when staying with a bunch of people.
9.0 / 10.0
Cause and comfortable rooms
Non provision of toiletries
10.0 / 10.0
The location of the place is very good. Outside of the property you have direct bus to city.
We had a good maintain view from the window.
10.0 / 10.0
Check in process is so smooth. Really like the place since everything is completed. Hotel also really nice. Really quite during night.
Hope they will provide shower and shampoo. Haha.
8.0 / 10.0
underground parking and the convenient of having a kitchen.
there was no hairdryer and the shower head was not working properly.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at Anstatthotel Horw - app self-check-in. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is Anstatthotel Horw - app self-check-in pet friendly?
Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Anstatthotel Horw - app self-check-in?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and gym.
