The Moon Boutique Hotel & Spa
Top rated by guests





9.3Outstanding
(2,713 Ratings)
"This was an outstanding experience overall. The hotel is very clean, rooms are comfortable, breakfast has lots of choice. The SPA facilities just add to this magical experience! Hotel is a 15/20 minut..."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Boasting a shared lounge, The Moon Boutique Hotel & Spa is set in Florence, a 10-minute walk from Fortezza da Basso and 2625 feet from Santa Maria Novella Train Station.
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.3Outstanding
(2,713 Ratings)
"This was an outstanding experience overall. The hotel is very clean, rooms are comfortable, breakfast has lots of choice. The SPA facilities just add to this magical experience! Hotel is a 15/20 minut..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Spotless and beautiful looking, very grand.
Not that I didn’t like but just had to be very cautious of the stairs in the room as all marble and could be dangerous but looked lovely.
10.0 / 10.0
This was an outstanding experience overall. The hotel is very clean, rooms are comfortable, breakfast has lots of choice. The SPA facilities just add to this magical experience! Hotel is a 15/20 minute walk from the historical centre which is easy to walk.
10.0 / 10.0
This is a fabulous hotel
The Spa is just fantastic
Access and movement is very easy using the tram stop located just outside the front door of the Hotel
No complaints
10.0 / 10.0
The hotel was so clean and comfortable and the Spa was beautiful
There wasn’t anything not to like
10.0 / 10.0
Everything! It was outstanding
10.0 / 10.0
The wonderful, hospitable staff and the spa!!!
10.0 / 10.0
Very enjoyable , the spa was amazing and so clean
Room size was small but spotless clean
10.0 / 10.0
Not too big.Huge airy rooms.Stunning SPA.Extremely helpful staff.Amazing food.unexpectedly quiet considering being located in a city.
On one occasion we came down for breakfast,and there was no smoked salmon sandwiches with the crusts removed🤣🤣🤣
Only joking,this place is perfect
10.0 / 10.0
Everything in the hotel and the rooms is designed and made to perfection. No idea how cinema it’s not rated as 5 stars!
All perfect
10.0 / 10.0
Location is very good! The hotel is new and really clean, personal in more than helpful!
10.0 / 10.0
The location was great as we could park there without crossing the ZTL. Breakfast was fantastic with lots to choose from. Public transport was right outside the hotel offering easy access to the rest of the city. Room was beautiful and the Spa was a real treat.
9.0 / 10.0
Super clean, super friendly staff. They forgot our breakfast to take away and sent us a very kind bottle of prosecco to apologise, amazing place
10.0 / 10.0
Beautiful room. Breakfast, spa, parking
9.0 / 10.0
The spa was fantastic, and the fact you had to book your 1.5 hours was a good thing as it restricted the numbers of people at any one time. The breakfasts were plentiful with everything you could want. The staff were all helpful and the hotel had a very classy feel about it and you could see that everyone had a pride in what they did. The location was good too with the T1 team stop right outside as well as the bus stop; that said you could walk to all the best tourist attractions in about 25 mins. Plenty restaurants nearby and a carrefour locale just round the corner
The wifi in the room was poor and kept dropping out.
8.0 / 10.0
The SPA
10.0 / 10.0
Everything from the staff to the breakfast
10.0 / 10.0
Essentially everything
We didn't use the spa/saunas. Who'd use them in the middle of the summer with outside temperatures reaching 38C
10.0 / 10.0
Well thought out design and set up that works perfectly for the relaxed traveler.
Nothing really - maybe just the fact that it doesn’t have its own restaurant for lunch and dinner.
10.0 / 10.0
The staff were incredibly friendly and helpful throughout our stay. The rooms were clean modern and very spacious! Exactly as shown in the pictures.
The location wasn’t as close as we had hoped, being a good 25 minute walk to the heart of Florence and most of the attractions. This isn’t a deal breaker as the walk along the water with beautiful bridges and views to take in was lovely..
9.0 / 10.0
Amazing staff! Nice furnishings. Comfortable rooms. Very clean! Great breakfast.
Nothing disliked . But the hotel is about 15-20min walk from main sights in the centre. Spa is open at limited times, would be nice to have more flexibility to use it
10.0 / 10.0
The room was large & clean with modern decor. Exactly like the pictures. Tea & coffee provided and water.
Approx a 30 minute walk into the centre otherwise very well connected to the centre by bus or 1 stop on the tram to the train station.
Staff helpful.
Breakfast was also plentiful with some a la carte options.
I booked the spa in advance for the 7- 8.30 slot. I was lucky as only one other couple was there.
The music in the spa was too loud and only had a track list of 3 piano tunes which was annoying.
The steam room was not working on a strong power. I mentioned this to the assistant but she explained it was 5 mins on 5 mins off. I was not convinced.
Overall this is a fancy hotel with a luxurious feel. I think great for honeymooners who want to be out of the hustle & bustle of the centre.
I also think the huge discount available on Booking should actually just ne the normal price for the room - it's a little deceptive.
10.0 / 10.0
We really loved the cleanliness of the hotel. The staff was so friendly and knowledgeable about where to go and visit and always had a taxi ready for us to go anywhere. We truly appreciated the security as well, the card to enter twice made us feel very safe and comfortable. We walked two blocks to a nightclub and came home very late and there was always staff available 24hrs a day.
No washcloths nor loofahs available.
10.0 / 10.0
How beautiful and clean the property is. Staff is amazing. The spa was definitely a bonus. Lots of choices for breakfast. Would absolutely stay there again!
Only bad thing was that our room was on the first floor and the room above was really loud when they walked.
10.0 / 10.0
We loved this hotel. À bonus was the included spa facilities Service level was top notch. Modern facilities with cool tiled floors. Modern lift with glass doors .Coffee/ hot water machine in room .Choice of a few tasty cooked breakfasts.We chose here because of the reviews and it being near the station.One stop to the hotel on the tram, 15/20 min.flat walk to the centre. Not a big hotel but classy.
Everything was great
10.0 / 10.0
Fantastic breakfast the eggs have got to be tried to believe the taste.
Nothing it was perfect
10.0 / 10.0
Beautiful hotel in a great location. The staff were friendly and attentive. Breakfast was amazing, buffet style with freshly cooked options available from a menu each morning. Didn’t have time to use the spa but an added bonus if you do.
Nothing
10.0 / 10.0
Great location, spotless and superb value for money. The spa was an added bonus.
Nothing to not like.
10.0 / 10.0
Everything was great during our stay at the hotel. The staff was very helpful and friendly. We would also like to thank them again for the convenience they provided when checking in to the hotel. We were more than satisfied.
8.0 / 10.0
The modern decor
Steps to have to carry luggage up at entrance
7.0 / 10.0
Nice boutique hotel.
Rooms too small
10.0 / 10.0
Very trendy rooms with excellent beds. Just in front of tram stop and bus stop C2. Very friendly staff . Breakfast was superb . Hotel opened in 2018 by private couple .
Hotel location is a 30 min walk from the center.
8.0 / 10.0
We liked the breakfast room and being able to have a drink in the afternoon.
I had to book an extra night and when I called I was told I would have to do it online. I requested the extra room online and was granted it but was unable to respond - my phone didn't send the email - and we ended up in a different room the first night, which cost more. That was frustrating.
9.0 / 10.0
I liked the style of the Boutique. It is small but opulent and the staff are polite, welcoming and very helpful.
My only very small criticism was there were a number of very small flies in my room which I suspect could not be helped and was probably a function of the weather and the season.
9.0 / 10.0
The hotel is in a great location. The staff are very helpful and the rooms were great. We had breakfast included, and I really enjoyed the variety of what was on offer.
10.0 / 10.0
This hotel was beautiful and the staff was very nice and helpful the whole time we were there. The spa was a great and relaxing experience. I would highly recommend.
It’s a bit of a walk to the big tourist sites but the staff will call a taxi for you and it is near public transportation.
9.0 / 10.0
Wonderful hotel with excellent staff and fantastic facilities. The breakfast is a highlight in one of the best rooms we have encountered. Nothing is too much trouble for the staff highly recommended.
Nothing comes to mind
10.0 / 10.0
The staff were amazing!
The rooms are super modern, comfortable and fabulously clean.
The location is amazing. Everything in Florence is walkable for those who like to have a good walk.
Breakfast was fabulous.
The Spa was a lovely end to each day.
That fact we had to leave!
No outside space to sit in the sun.
10.0 / 10.0
Very comfortable and clean room. The spa facilities were fantastic and a real bonus to our stay!
8.0 / 10.0
Very nicely decorated, comfortable and well located. A good breakfast. There is a bus stop right outside the hotel so you can be in the centre in a few minutes. I left my Kindle on the plane on the way out. Bilel was absolutely brilliant. He tenaciously tracked down the item and arranged for me to collect on the way home. Great customer service.
No issues
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Moon Boutique Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Moon Boutique Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Moon Boutique Hotel & Spa?
We found 27 amenities for this rental. This includes shuttle available, concierge services, free wifi/internet, free parking, and air conditioning.
