Riverside Tower
Top rated by guests





8.9Excellent
(2,055 Ratings)
"They are always friendly and the place is clean"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Located in Pigeon Forge, within a 14-minute walk of Dolly Parton's Stampede and 1.4 miles of Dollywood, Riverside Tower provides accommodations with a terrace and free WiFi as well as free private parking for guests who drive.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Accessible Parking
Family friendly
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(2,055 Ratings)
"They are always friendly and the place is clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
They are always friendly and the place is clean
7.0 / 10.0
The prices and how clean the room was.
I had the ice machine on our floor and it seemed like everyone was using it. It was so loud.
10.0 / 10.0
I love that they give you a voucher for the restaurant across the street, for their breakfast. It's like ten dollars for me and my husband to upgrade to the buffet. So we walk out of there. Spending ten dollars every morning for a buffet breakfast. Love the fireplace and the Jacuzzi tub in the winter. Also, they finally have a lock on the pool. So more privacy.
They only have one elevator and sometimes you will be waiting on it for a while.
10.0 / 10.0
We have stayed here many times in the past five-six years and it's always clean and smells nice. The staff are friendly and speak to you whenever they see you. The rooms are spacious and the beds are comfy. The location is great and we can walk to my husband's favorite restaurant The Potter's House Cafe.
No complaints! The only thing we've ever had ANY trouble with is noisy neighbors (that's an issue with any hotel and has nothing to do with the hotel itself) and this trip was a peaceful getaway.
8.0 / 10.0
It was great! Wish it was in the hotel rather having to drive because it was cold. However it was across the busy 4 lane street, so it was kind of dangerous to walk your family especially small kids.
Every thing was perfect with the exception that I had the flu on the first day we arrived. Spent my whole vacation in bed sick as a dog. I would definitely return again! The hot tub could have been cleaned a little more thoroughly. We had to clean it ourselves before getting in.
10.0 / 10.0
Location was great
Beds were uncomfortable
10.0 / 10.0
Price and location are great. The staff are very friendly and the facilities are very clean. Will stay again in the future!
The only thing I did not like were the pillows, hard as a rock!
5.0 / 10.0
The location. Friendly staff
The bed was very uncomfortable. The floor was dirty. Tub wasn’t clean
10.0 / 10.0
Absolutely loved our stay. Housekeeping very nice and respectful
Nothing at all
10.0 / 10.0
Every visit we enjoy
No
10.0 / 10.0
Very conveniently located. Very clean. Large rooms and staff is exceptional
N/A
10.0 / 10.0
It is all way's good
8.0 / 10.0
It was right in the middle of downtown and close to the island.
It was a pain to get in and out with the parkway. Nothing that the hotel could do with this one but that was the only downside
1.0 / 10.0
Nothing room was nasty
Room was nasty had hair all over both beds and seen a cockroach coming out of the smoke detector we had to leave
10.0 / 10.0
Large , clean suite. Had a king and queen bed. I asked for and received with no additional charges for a roll away bed. The towels were very nice.
I wish the suite had a cooking surface and a few pans and utensils to use. Plates would have been nice.
9.0 / 10.0
Location and friendly staff and free breakfast
Beds were uncomfortable and pillows were flat hard to get good nights rest.
10.0 / 10.0
Value, location , staff .
No problems at all .
10.0 / 10.0
Loved the room. The two beds are separated by the bathroom in the middle, and there is a pocket door for the first bed, which grants extra privacy. Both beds have their own TV mounted on the wall too. If you're on the river side of the hotel, the balcony provides an awesome view of the water. Shower was lovely too and honestly one of my favorite hotel showers.
Pillows were a bit flat, and sound was a problem. I would advise not having a room near the ice machine or elevator as you'll hear them through the wall. There were also some people who were being very loud during the night in the hall, but the front desk immediately went to check on this when called about it, and other people's loudness is not the fault of the hotel either. Would absolutely stay here again.
10.0 / 10.0
I love that you get a discount voucher for Ragen’s House of Pancakes across the street! My husband and I can eat a buffet style breakfast for $11.08 every morning! I also thoroughly enjoy the fact that Old Mill is just across the street so you can sit in the balcony and watch all of the happenings or walk over and join the fun!
The trash trucks can be very loud early in the morning but only if you’re on the lower levels of the building.
3.0 / 10.0
Parking
Run down, no water pressure in sink, pool area ceiling was falling down and not cleaned up.
10.0 / 10.0
The room was so clean and very nice. We used the breakfast voucher at Reagan’s pancake house and upgraded to the buffet for all you can eat for only $11 for both of us. It was delicious. We were able to walk to the old mill and patriot park both nights we stayed.
There was nothing I disliked
8.0 / 10.0
The price is amazing. It is a basic hotel, but very clean and a fantastic location. Don’t expect luxury but you will get function, clean, and comfortable.
There is a large jacuzzi tub in the room, which we don’t need. Other than that, the room is a great value.
9.0 / 10.0
Easy parking,
Close to Dollywood,
The old Mill
Very friendly staff
Didn’t really have any negative thoughts
10.0 / 10.0
Everyone and everything was great
. Did not use the pool but it could be better
9.0 / 10.0
Almost everything. Staff was great. Bed and accommodations were great.
The only complaint was the two chairs in the room. They were very uncomfortable.
10.0 / 10.0
It’s close to everything restaurants etc The staff was great , and the rooms were clean!
7.0 / 10.0
The size of the room, lighting, jacuzzi was nice.
The bed was like sleeping on cardboard
10.0 / 10.0
Love the room set up. The beds are separate d by the bathroom and the sink is outside of the bathroom. Which makes it so 2 people can get ready at once. The staff are great.
You have to go out in the cold to get to and from the pool but that didn’t stop us from swimming.
10.0 / 10.0
Everyone was so nice, the room was very clean.
N/A
7.0 / 10.0
Location is great and rooms are spacious.
Rooms on 1st floor can hear everything going on in the lobby: phones, conversations, elevator…
Also, there’s no coffee in the rooms and breakfast is across the street.
10.0 / 10.0
Location
Nothing
8.0 / 10.0
I requested a view of the mountains from my room. It was absolutely beautiful. The breakfast buffet across the street is always a plus for me and my hubby. The hotel gives you a voucher to eat. All it cost us for 2 people and 2 drinks was $11.00 per day with the voucher. This is a hot breakfast with fruit included. The jacuzzi tub with jets is outta this world!
The first wkend of October is when the low rider popping cars are in town. There were hundreds of cars which made travel difficult. I really wish the city would impose a curfew to take the loud cars off the parkway at bedtime. They popped them little cars till around 2:00 am every morning we were there. They were nice to look at but sounded like gunshots. Some rattled the windows in the hotel.
7.0 / 10.0
The hotel was decent, updated, and decent priced. Staff was friendly.
As a first time 'adult couple' trip to the smokies though.... I had to move to a cabin in Gatlinburg to get away from the "pop up car show" that happened October 4 - 6. The Cars WERE awsome, but I came for an experience that wasn't plausible due to the total chaos that was consistently happening right outside our room! The room smelled like burnt rubber, it was consistently LOUD, there were so many cars and people it was hard to go do anything but just enjoys the cars and what you could. Doordash even closed down eventually! Staff and all locals got so aggravated it made the trip hard to enjoy though.
10.0 / 10.0
i did not have the breakfast on this trip
all was excellent
10.0 / 10.0
Dairy Queen, great staff
There was a lot of smoking on the balconies of cigarettes and marijuana.
6.0 / 10.0
Just by the river and there are some nice restaurants and shops a minutes walk away.
It’s really dated and like stepping back to the 90’s - everything was clean and the staff were friendly it was just a little depressing old school furniture ( they seem to like brown)
9.0 / 10.0
Quite
9.0 / 10.0
We loved the big room nice and clean and loved the balcony great place to stay.😊
The indoor pool was clean but could use a little love but over all the family was happy we had a great time. 😊
10.0 / 10.0
Convenient
Clean
10.0 / 10.0
They don't serve breakfast but you get a voucher for the restaurant across the street and the food was very good. The hotel does provide coffee which was excellent. The entire staff (day and night shift) was very friendly and helpful. Room was clean and comfortable.
Some traffic noise but they are on the main strip. It's expected if you have any common sense. It really wasn't that bad.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Riverside Tower. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Riverside Tower. Enjoy the water!
Is Riverside Tower pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Riverside Tower?
We found 19 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
