Tennessee Mountain Lodge Riverside by OYO





6.1Average
(427 Ratings)
"Affordable,clean,no bugs or dust,location is superb"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Pool, Smoking allowed and more
Located within a 10-minute walk of Dolly Parton's Stampede and 1.6 miles of Dollywood, Tennessee Mountain Lodge Riverside by OYO has rooms in Pigeon Forge.
Free WiFi/internet
Free Parking
Pool
Non-smoking
Wheelchair accessible
WiFi/Internet
Smoking allowed
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
$$$$
6.1Average
(427 Ratings)
"Affordable,clean,no bugs or dust,location is superb"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Nothing
They canceled my reservation without me knowing then tried charging me $50 more for the night and I went somewhere which was the worst place I’ve ever stayed.
5.0 / 10.0
Close to everything
Elevator wasn’t working , ice machine broken , bathtub yellow big stain on floor
10.0 / 10.0
Affordable,clean,no bugs or dust,location is superb
Elevator wasn't operational,crosswalks were a decent walk if you didn't want to jaywalk.pillows were hard but I bring my own.
6.0 / 10.0
The room looked good, it smelled good, it was ckean, it had a nice mini fridge and microwave, it had a hair dryer, it had a good selection of channels to watch on the television, and it was very well lighted. It wasn't dark, like some hotels.
After I made the online reservation, we were enjoying our evening, and I received a call from the man at the front desk, asking me what time I thought I would be there. I honestly did not like that. I am very spontaneous, and I just decided to go on an unplanned, spur of the moment, overnight trip. I'll get there when I get there. And, most hotels have a fitted sheet, a flat sheet, a blanket or comforter of some sort, and a very thin decorative bed cover, on each bed. But, each of our beds only had the fitted sheet, the flat sheet, and the extremely thin decorative bed cover, on them. There was no blanket or comforter to keep you warm at night. There was no coffee pot. And the handle to adjust the temperature of the water in the shower came off in our hands. It was also very hard to find a parking spot. It was cheap, it was clean, and it looked great. But, the internet said it is a 3 star hotel, and it is.
6.0 / 10.0
Great location, friendly stagf
Room could use some updates
2.0 / 10.0
Location and price
Bed bugs, no ice, no elevator (broken)
7.0 / 10.0
The location was good. Within walking distance to everything. The beds were nice after walking around all day. The A/C was cold when needed and the heat was hot when needed. The housekeeper did a good job with cleaning and our room was cleaner than most hotels we have been to. Would stay here again.
The fridge was on the smaller side but i didnt expect it to be huge. It did stop working on our last night there. And the water temperature in the shower was not the best. The sinks got hotter than the shower. The outlet behind the night stand was broke. There was no extra security locks in the door.
8.0 / 10.0
The rooms were actually decent.
No elevator.
9.0 / 10.0
Everything was fine.
On the last day we saw a roach in the bathroom.
1.0 / 10.0
When I checked in and got to my room there were cockroaches in my room and my room spelled like smoke. I didn’t get to stay in my room. I had to go back home 2.5hrs away because they refused a refund and are still refusing to refund me. I wouldn’t recommend this place to my worst any let alone my family and friends.
When I checked in and got to my room there were cockroaches in my room and my room spelled like smoke. I didn’t get to stay in my room. I had to go back home 2.5hrs away because they refused a refund and are still refusing to refund me. I wouldn’t recommend this place to my worst any let alone my family and friends.
1.0 / 10.0
Nothing, it had cockroaches and smelled liked smoke.
3.0 / 10.0
It was convenient and the price was reasonable
Roaches! They got in my food and my clothes
4.0 / 10.0
I liked that it was close to some of the attractions. It was river front. Bed was comfortable, microwave and refrigerator worked
Elevator wasn’t working. Found cockroach’s in the bathroom. Hotel staff tried to double book the room on Friday night because someone tried to get into the room and we had to explain to them that we had it
6.0 / 10.0
Good location
There were roaches in the room and the blankets did not smell clean
1.0 / 10.0
It’s in a good location
The beds were terribly uncomfortable. The pillows were hard as a rock. My wife and I stayed in a king bed room and it wasn’t very clean. My in-laws stayed in a double queen room and found at least 2 roaches in the room and they complained the beds were very uncomfortable also and it was dirty as well.
5.0 / 10.0
Bed was clean and somewhat comfortable. Even though attempt to replace tub/shower, the surrounding trim was either loose or rusting.
Work on those items mentioned in previous comments. Found a couple of live roaches on sink area . Smelled “pot” near our doorway. Very sickening.
1.0 / 10.0
Staff was friendly, good location
Bed bugs. We stayed in room 200 newly renovated but the bathroom door didn't close due to uneven cuts. We saw a bed bug and reported it. Friendly staff changed the linens. We found a bed bug in the fresh linen. They told us we couldn't move rooms because they were sold out but they could spray the room while we went out. We found 6 live bed bugs the next morning. I have over 100 bites on my arms, back, chest and shoulder. After a doctor visit we still haven't seen the refund they spoke of
5.0 / 10.0
Convenient
The pillows are ridiculous. Why give half pillows for a queen bed? Grateful that we brought our own pillows. Dead bugs in the window sill.
1.0 / 10.0
Location
No hot water, no coffee. Roaches in the bathroom
1.0 / 10.0
Close to activities
Room smelt like smoke and roaches everywhere
10.0 / 10.0
The cleanness of our room and the friendly receptionist
Had no coffee pot. But we had our own.
1.0 / 10.0
I called before renting the room about a service dog they said yes and when I get there they would not let my daughter service dog stay
7.0 / 10.0
Close to restautants
Stained sheets and roaches in bathroom and on desk
1.0 / 10.0
Nothing
Everything
4.0 / 10.0
Great location
This place has roaches that come out at night. We had to keep our belongings wrapped in trash bags. There isn't much parking space. No coffee pots in the room. The smoke alarm woke us up at 5am with no smoke or fire anywhere around. The next day they supposedly fixed it but it beeped all night long like it had a low battery.
8.0 / 10.0
The river out back with the ducks
The elevator was out made it hard to get to our room
8.0 / 10.0
Location
Price
Non smoking hotel
Provide chairs outside of room
Some rooms had them and others didn't so you either provide chairs or you don't
1.0 / 10.0
Only the price
The worse condition mattress sliding off the bed and so hard the pillow was so hard and bumpy and so many 🪳 cockroach and had a rusty microwave
1.0 / 10.0
nothing
everything
6.0 / 10.0
The location was great. Lots to choose from for places to eat. Close to Dolly Parton's Stampede. The rooms were really big. The AC worked great. The pool outside was clean. There is a microwave and mini fridge in the room.
No coffee maker. No breakfast options at the hotel. The elevator was broken. there were no toiletries like shampoo or conditioner included. The beds were hard as concrete.
3.0 / 10.0
Location was okay.
Having to use stairs because elevator was out….not enough pillows , not enough towels and wash rags, had to look for trash can and only had one, carpet was dirty.
1.0 / 10.0
It was cheap
All of the bugs that were in the room. The very strong smell of marijuana everytime we entered the room. No house keeping. And the outdated livery.
4.0 / 10.0
The pool access only and location of hotel .
107 1st room had roach bugs and the lady staff argued with me even though I had video and showed her the bugs behind the mirror and wall picture she moved us to 106 full size beds when I reserved two queens and river front view and definitely did not get either . Room 106 pillow had blood stain on it and sheets on both beds was nasty because she refused refund we had to stay anyways and slept on top of the covers on the beds. Other then the beds being wrong and very hard and sheets nasty and the bugs in the 1st room all together the pool and location was great. The lady staff refused a refund would not change sheets it was absolutely awful. But i was told at the pool by another guest that the hotel had a new owner and just maybe he didn't know about any of this. Anyways the staff told me to contact booking.com for my refund neither helped me . So I've learned my lesson.
10.0 / 10.0
Location was great and friendly staff
6.0 / 10.0
The mattresses are hard. Not really comfortable.
8.0 / 10.0
View of the river was nice and the room was very clean and staff was helpful and friendly
The parking lot wasn't big enough
9.0 / 10.0
Location and rate
3.0 / 10.0
It was clean enough. Price was right. And location was decent
It hasn’t been updated since the 70’s. The people next door was loud all hours of the night. No coffee maker in the room.
4.0 / 10.0
That the place is across from the river
The carpets are nasty the bedding is old I bought sheets to put on the bed. The blanket had a cigarette burn. The pillows look like they are from 1996. I understands you get what you pay for but I can use some updating. The bath towels are the size of hand towels good thing I bring my own.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Tennessee Mountain Lodge Riverside by OYO. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Tennessee Mountain Lodge Riverside by OYO. Enjoy the water!
Is Tennessee Mountain Lodge Riverside by OYO pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tennessee Mountain Lodge Riverside by OYO?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and wheelchair accessible.
