The Regency Hotel

Room was comfortable and the area around the hotel was very pleasant

Some of the food was a little overpriced

Good value for moment and staff are always excellent

Great location.

The hotel is undergoing a refurb which makes it look a bit shabby in places. The room we stayed in had recently been refurbed and was clean and functional. However it was extremely dark as you could not open the blinds as you were completely overlooked. Room was basic and lacked character it felt like a dorm. Bedding was cheap. It just lacked personality. Hotel has massive potential but feels like upgrades have been done on a budget. But I would not say don’t stay at this hotel as there was nothing fundamentally wrong.

Location was perfect for having surgery over the road. Room was very big for the price. The young man on reception at 5am was lovely and polite.

Wifi on the top floor is non existent. No tv remote and took over an hour to be given one. Dust everywhere. No bulbs in half the lights. We had a workman use a card key to enter our room with no knock first. Just walked in with another man whilst we were in bed to look in the bathroom. The room was terribly hot all the time even with windows open and had no fan. On our final night after me having surgery we got up and left at 5am as the corridor of room 203 is clearly VERY HAUNTED! One door slamming constantly from 2:30 till 5am. Lights on and off all night. I sat in tears all night until my partner decided he'd had enough and said we could leave even though he had barely slept from all the banging of the door all night. I did mention it to the lovely man on reception at 5am thursday morning who said he would look into it.