The Udaya Resorts and Spa

Staff go over above and beyond. The best stay I have had in Bali, and I have been travelling here for over 15 years.

The breakfast included was exceptional, with a range of selection.

Beautiful grounds and the private pool was a nice bonus. The staff were also very helpful and friendly.

Nothing, all aspects were Good and I would return and stay again

The Udaya is beautiful, peaceful, quiet. The grounds are incredible so many walk ways leading to different areas and the pool is lovely. The staff were great, very helpful. The free shuttle in and out and of Ubud was excellent and so convenient. There is a shop and a laundry and a few other places right next door to the hotel so don’t worry about not being right in town.. you definitely won’t regret it!

Not that I didn’t like it but definitely something to be mindful of is the stairs. There are a lot of them. We stayed in a normal hotel room and didn’t have too many to navigate but if you opt for a villa it might be worth asking about the stairs if they will be an issue for you.

Location is great and they offer shuttle every 2 hours (1 hour would be better). Pool and breakfast is good value. Attentive staff try to do their best especially at the breakfast.

The current Internet speed is completely inadequate and unreliable for work purposes. Despite multiple complaints, the only action taken was a router replacement, which failed to resolve the issue. Furthermore, management did not follow up to verify if the connection speed had actually improved. Reliable internet is critical for travellers, and this requires immediate escalation and a permanent solution. We had ants in our room and had to call room service multiple times to spray ant control. There were multiple lizards in the balcony as well. Their spa is mediocre and staff doesn't encourage its use.