South Sands Hotel
Top rated by guests





8.2Excellent
(2,377 Ratings)
"The hotel provided a continental breakfast but the restaurant does an all day breakfast that can be bought.
We had lunch at the hotel restaurant which was good value for money, very clean and the fo..."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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South Sands Hotel is located opposite the tranquil Sand Bay in Kewstoke, near Weston-super-Mare. The hotel offers comfortable accommodations at great-value rates in boutique style bedrooms, the majority of which offer sea or woodland views.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Beach access
Beach front
Smoking allowed
Toilet with grab rails
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(2,377 Ratings)
"The hotel provided a continental breakfast but the restaurant does an all day breakfast that can be bought.
We had lunch at the hotel restaurant which was good value for money, very clean and the fo..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
Sea view
The beds were 2 singles pushed together and 1 of the beds were broken. You could feel the springs of the mattress.
You get a free breakfast which is cereal toast or an apple. For a cooked breakfast you have to pay £10.95 for it.
8.0 / 10.0
The staff were all lovely and welcoming and the location right by the beach was ideal. The room itself was small but comfortable, with a genuine sea view.
The mattress was a bit worn out and could do with replacing and the water temperature in the shower was a little inconsistent.
6.0 / 10.0
Staff were lovely and the room was really nicely decorated
The room was very cold and the food was very expensive
1.0 / 10.0
Staff wasnt friendly.
Bed was uncomfortable
Bathroom was not clean
Staff was not friendly
8.0 / 10.0
Good value for money and lovely location.
Good storage in room.
Rooms a bit tired with flakey paint. No toilet roll holder.
9.0 / 10.0
The ambience was clean and a warm welcome
Location
10.0 / 10.0
The hotel provided a continental breakfast but the restaurant does an all day breakfast that can be bought.
We had lunch at the hotel restaurant which was good value for money, very clean and the food was lovely.
The staff were very friendly and nothing was too much trouble.
The room was spacious and had a bath which was a lovely treat as most places only have showers now. We had a view of the beach from our hotel room. It was in a nice quite spot. We went to the local pub for dinner that was nice food and good value for money and not too far from the hotel. We loved our stay here.
Weston Super Mare is not to far away if you want somewhere more lively.
Nothing
9.0 / 10.0
We stayed in an annexe room which was spacious and clean. Only there for one night but would definitely have been comfortable for longer.
Nothing
3.0 / 10.0
Staff in the cafe at breakfast were lovely and the location is nice and quiet.
The cleaning standards of the room were so bad. Dirty tissue in the bathroom, no lock on the door, dust up the walls where you sleep, thick dust on the fans, other people’s hair left in the bath, bottle of water that looks unclean and a kettle so full of limescale you can’t see the bottom.
Had to look for staff because they were hardly on reception just in the cafe chatting. Special requests don’t get listened to because staff can’t use their common sense blowing up balloons.
8.0 / 10.0
Very good.
bar closed too early.
9.0 / 10.0
Fantastic, quiet and scenic location. Comfortable bed. Pleasant, warm room. Nice shower. Friendly and helpful staff. Good continental breakfast included in room rate.
Bar and restaurant closed but that was due to new year. Doors need attention. Particularly for the bathroom. Looks shabby.
10.0 / 10.0
Lovely staff and clean place
8.0 / 10.0
Lovely staff. Very willing and helpful for minor problem we had with the shower. This made more of a bond with them than a low note. ALL sorted now. Next client should have no such adventure. The view from our bedroom window was 1st rate.
A little TLC needed in the paintwork department etc when Rachel from accounts permits!
1.0 / 10.0
Not a lot....
The bed was so bad we kept waking up with the pain from the springs. Water in the bottle looked dodgy we think it gave us a bad tummy.
6.0 / 10.0
dinner was excellent food and great wait staff. the room was cosy and good value compared to others in the area. staff were fantastic.
breakfast was missing hash browns. toast or cups of tea were ordered but never arrived during breakfast.
8.0 / 10.0
Staff great. Convenient restaurant.
Quality of mattress so bedding needs upgrading …
8.0 / 10.0
It was what it said
Almost everything
5.0 / 10.0
The staff were mostly friendly and the food was good.
This hotel used to offer a free drink (tea/coffee) when you first checked in, but I assume that they have stopped doing this as we weren't offered anything. The reception was not manned upon arrival. In this case we had to go to a bar to be escorted back to reception to collect our room key - It was a case of here is your key, without any real courtesy shown (no real welcome). Some fitments and décor in our annexe room left much to be desired (not really good enough to be honest - see photos). Strangely, there was no hotel information (no pack, nothing) in our room. The main building had Wi-Fi, but the annexe didn't. There were no door hooks for hanging things on (dressing gowns, etc).
This was our second visit in 3 years and from our recent experience we won't be going back to this hotel. We were very well looked after on our first visit here, but we felt that things had changed quite radically here in relation to overall customer care. Shame, really.
5.0 / 10.0
Large bed. Warm room. Reasonable rates.
Continental breakfast was dreadful. Only toast, no croissants or pastries. No marmite. No cheese or cold meats. Not a ‘continental’ breakfast at all.
No full length mirror.
On returning to the hotel at about 9.40 after dinner at affiliated pub hotel in darkness and bar closed. Very poor customer service. If this is the policy then should at least have an honesty bar for residents.
7.0 / 10.0
Excellent staff, polite, friendly and helpful.
Not giving the correct information when being offered free breakfast if you upgrade to sea view room. The breakfast is only continental not full English. When booking here check what breakfast you will get. Room was a reasonable size just enough room on each size. Bed was hard and not comfy, bathroom was acceptable
8.0 / 10.0
Out of season so very quiet
Mould in bathroom
10.0 / 10.0
Lovely location
Room was very clean and tidy.
Food was exceptional.
We stayed in a room in the annex and the room was colder than we expected.
4.0 / 10.0
The main area of the hotel is nice and the staff was lovely
Entering the car park at the hotel there was hardly anywhere to park so I parked by the gates at the back and stepped straight into a puddle. Then I went round to the passenger door and stepped straight into another puddle. There was no lighting in the car park and my room Needed upgrading the window didn’t work and I was disappointed with the room.
10.0 / 10.0
Lovely hotel, lovely staff. I will definitely come again. The price was more than reasonable. However it was the price that drew me in.
Clean and tidy, the communal areas were lovely.
6.0 / 10.0
Lovely location, staff were great and it was clean!
The room was quite tired and needed some TLC. The bed wasn't very comfortable, and the bathroom was old so you had some dripping.
Breakfast was okay we did the continental one day which is essentially cereal and toast and the next day we did a hot breakfast which wasn't the best, the eggs benedict had a huge amount of hollandaise sauce and the cooked english was average.
7.0 / 10.0
The location.
The bed was in need of replacing, not the best. Breakfast was ok but I wouldn't have it again.
9.0 / 10.0
lovely big beds, beautiful interior, very friendly staff and lovely restaurant/bar, cool blinds in the windows, left with some nice hot chocolate sachets etc and a surprise fridge in the wardrobe which benefitted us greatly.
loved everything about the property, only reason didn’t rate a 10/10 was would’ve liked to have the opportunity to have a sea view room without extra payment, the walls weren’t very sound proof could hear talking in the corridor but everyone was very respectful as it seems a very fancy and calm hotel so had no issues with noise nevertheless, and would’ve loved to see a pastry on the continental buffet but either way was very grateful to have access to toast and cereal the next morning!
6.0 / 10.0
Lovely location, very clean.
Lumpy pillows and 'continental breakfast' left alot to be desired.
10.0 / 10.0
Everything
None
7.0 / 10.0
Nice room in the annex away from the hotel, had a fridge and spacious large bed kettle coffee tea and chocolate!
near the beach nice walks and plenty of parking.
We found no WiFi in the Annex also the bed mattress lumpy springy and like all these old houses we could hear above movements which these three issues are just little things for us and stay again.
but one issue is the free breakfast included which didn't specify continental at time of booking we was expecting a Buffet type breakfast, Not a problem, except the choice was limited to yogurt, sliced bread, cereal, juice, apples, tea, coffee (weak) there was no pastries.
which might have had a deciding factor in our choice of stay if we knew.
Just to add there is an option for full English at additional cost if you wanted a cooked breakfast
9.0 / 10.0
Location, ample parking
The mattress wasn’t the best as you could feel the springs
8.0 / 10.0
Quite clean calm
Good food great drink selection lovely decor comfy seating great staff
8.0 / 10.0
Nice location for us.
Where we stayed I believe it hadn’t been used a while, drainage problems and a little smelly. But proprietors where helpful & responsive.
7.0 / 10.0
Location
Bed
7.0 / 10.0
Fabulous views from room.
The hotel gave us a later check out which was very kind
Bfast information misleading. Only continental was included in the price but the 'bfast menu' wasn't very clear and read to include everything.
9.0 / 10.0
Amazing location , my go to hotel when I in the area , stayed there 4 times this year
I went down for breakfast and no one offered me any hot breakfast ? I helped myself to cereal etc ? And left , thought was a little off
9.0 / 10.0
it was all good, happy with the time , it was comfortable service was good the food was good . staff very helpful and kind. Manager was also great and helpful . overall we enjoyed our breakfast . room was good ,
no fault. except for a very bad noise made by what we thought was some boy racers, very loud noise in the middle one the night , that was Saturday night . we do understand that is something that is not in your control .
6.0 / 10.0
View, some staff
The room, toilet holder broken, shower tap broken, bed is leaning. Breakfast- choose toast or cereal. Extra cost for cooked. Dirty cups in the room for two days. Didn't replace toilet rolls, bed made twice out of five days.
10.0 / 10.0
Love they peaceful, friendly atmosphere, lovely hotel in a lovely location. Staff were excellent and our room was superb. Very happy
Theres nothing i didnt like, although, maybe a lounge area for guests to have a relaxing drink on the evening might be an good idea in the future.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at South Sands Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is South Sands Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at South Sands Hotel?
We found 18 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and non-smoking.
