Kaiserhof Superior

Top rated by guests
Property building, Winter, Skiing, Skiing
Spa and wellness centre/facilities, Swimming pool
Restaurant/places to eat
Mountain view
Photo of the whole room
review stars
9.4Outstanding
(59 Ratings)
"Staff are all genuinely attentive. Location excellent. Nice quiet, classy vibe - nice change from the hustle and bustle at the Stanglwirt. Food was top class. Good at catering to special requests."
Verified guest
Don't miss out! Price and availability may change
9.4 / 10.0
Outstanding(59 Ratings)

Hotel in Ellmau

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area

About this hotel

With panoramic views of the Wilder Kaiser Mountain, this 5-star superior hotel in Ellmau is right next to the ski slopes and the Hartkaiser Cable Car. The Kaiserhof offers two individual SPA areas, as well as 5 award-winning restaurants.

Amenities at Kaiserhof Superior

Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Ski in/Ski out
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Ellmau


Available Rooms

$$$$
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Ratings and reviews

9.4 / 10.0
Outstanding(59 Ratings)
100% verified reviews
10.0 / 10.0
Perfect location and food.
Staff are all genuinely attentive. Location excellent. Nice quiet, classy vibe - nice change from the hustle and bustle at the Stanglwirt. Food was top class. Good at catering to special requests.
The Spa could be better. 1. The tiles are lethal - they seem to have forgotten to order non-slip tiles. 2. The rooftop pool would be amazing if it were heated properly. It’s apparently 32 but it’s way too cold to enjoy.
10.0 / 10.0
Wow!!!! It doesn't get any better than this!!! This is the top of the hotels
When you say fantasy hotel... this is the hotel!!! The restaurant staff in particular (our waiter, whose name I don't remember exactly, was probably from Slovenia) was so nice and helpful, the food was excellent!!!!!!!!!!!!!! Amazing dinner!!!! There are no such talented chefs, each dish was a real work of art. The staff was really cordial, nice and interested. Plenty of parking. We enjoyed it so much that we will come again, especially on our next trip. Thank you very much for everything.
There's nothing not to like. ❤️❤️❤️
10.0 / 10.0
Very helpful staff, the owner takes care abour her guests like a family member, very helpful in case of injury, nothing
Smaller, less people, personall approach, very clean, quite, cosy
Just perfect
10.0 / 10.0
Great experience
Place is renovated in 2020. All brand new. Food is great, nothing to complain. Fresh fruits and juices in the morning etc. Views from the hotel, especially from the rooftop pool are amazing. Thank you for this experience Frau Bianca!
10.0 / 10.0
Perfect, luxury family run family hotel
An amazing, family run middle-sized luxury hotel. Recently renewed facilities. Very friendly place, perfect for family stays. Not cheap but delivers all that is promised. The food, the restaurant is excellent. The breakfast game is high quality and the dinner is Gault Millau quality.
nothing to be listed here. just a perfect stay. really nothing. a very friendly, cosy luxury hotel.
10.0 / 10.0
Lovely family run hotel - very friendly and welcoming - ski-in/ski-out hotel - nice pool and spa - g
Lovely family run hotel - very friendly and welcoming - ski-in/ski-out hotel - nice pool and spa - good food
10.0 / 10.0
A Gem am Ellmauer Tor
Simply outstanding What makes this place so unique is the natural kindness of its staff: devoted, professional and extremely helpful personalized service: The owners + staff go the extra mile extraordinary breakfast, they have it all, really amazing, nothing was missing there great dinner perfect rooms best view in town towards Wilder Kaiser very pet friendly place 100% satisfied I definitely recommend this stunning place. You feel like being at home Thank you to the whole team
nothing
3.3 / 10.0
2 star level sold as a 5 star hotel - a big mystery!
The view from the breakfast/dinner terrace over Wilder Kaiser.
- Completely outdated hotel with horrible furniture in rooms, worst beds and pillows we've ever seen in a hotel. Outdated bathrooms from the 90s. See pictures. - Extreme push to buy drinks every time we had a meal (which was included in the high price). For the diner meals, they stand at the entrance with a table with Prosecco or other drinks and ask: "May we offer you a drink"? Any visitor, would unterstand that the drink is "offered" for free, whereas you then find it on the invoice with €6,90 for a cheap prosecco... - Food was ok, presented as "gourmet" with lots of "espuma" on the dishes to make it look nice, but really nothing special in creativity or taste. - Staff doesn't know the basics, can't pronounce words describing the food presented at the "gourmet diner", (ie "Tzaziki") and are mostly trainees from the tourism school in their first year. For a five star hotel not acceptable. - Really bad live music with Lui Martin. Old style, no voice, no idea how to play the instrument. Loud till late. Nobody applauded. There was another guy playing a local instrument a few days before, he was great. - No dedicated concierge or personnel to park your car or to bring your luggage to the room, which for a 5-star hotel is absolutely a no go. - Massage was of very low quality. Spa area is small and outdates. Bioteich is very small and at times very crowded. - Even though the hotel is situated at the higher altitude on the hill, you can still hear the very busy street down the road, all the time. Extremely pricey for what it offers. The only positive is the location and view, but that is the amazing nature who provided that. The hotel owners are not investing in anything to provide the comfort that is expected at a 5 star but they happily charge high prices.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Kaiserhof Superior. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Kaiserhof Superior. Enjoy the water!

Is Kaiserhof Superior pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Kaiserhof Superior?

We found 40 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, free shuttle available, and golf course (within 2 mi).


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