Hotel Reine Victoria

Magnifica estancia. Lindo hotel relativamente cerca de la estacion de tren. Bien comunicado con autobus publico. Desayuno magnifico.

Todo estuvo bien.

The location, the additional offer (transport, Bergbahnen, Hallenbad Eintritt). Very friendly staff. Exceptional hospitality.

There were a few aspects of my stay that I was less satisfied with: For the first time, I did not find hotel slippers in my room and had to request them separately. I also needed to ask for access to the Hallenbad, which I had expected to be provided automatically upon arrival. The hotel is located in a beautiful historic building, and the entrance creates an excellent sense of heritage and tradition. At the same time, parts of the property would benefit from renovation and modernization. My room was rather small, with the television mounted on the wall, which further emphasized the limited space. As the hotel is located next to a road, traffic noise was noticeable and somewhat disruptive for relaxation. This was particularly disappointing as I had requested a quiet room in advance, knowing the location of the hotel. There is also no air conditioning in the room, which would normally not be an issue. However, during the high temperatures this summer, some fresh air was needed, which meant opening the window and consequently allowing the traffic noise back into the room. Finally, I found the breakfast selection rather modest compared with the nearby Laudinella Hotel, offering less variety and fewer choices overall.

Great location honestly and the hotel in general is quite nice, staff is wonderful and the breakfast we found very good, it’s actually even our second stay. The first time we got the newly renovated wing that’s why we came back.

Unfortunately the old wing is very outdated and the room was full of spots and old. The sheets were also stained.

Good location close to the cable car, bus stops and a few restaurants.

The staffs at the reception are not friendly and very arrogant. The cleaning staff even took away my tea set with very fine china. Fortunately, we were able to get them back. But this experience is not acceptable at all.