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Novotel Kayseri

Property building

Property building

Property building

Property building

Property building

7.9Good

(367 Ratings)

"It’s clean and in the high way in the middle of the city."

Verified guest

Don't miss out! Price and availability may change

7.9 / 10.0

Good(367 Ratings)

Hotel in Kayseri

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Bar and more

About this hotel

Located in Kayseri, 1.6 miles from Kayseri Castle, Novotel Kayseri has accommodations with a fitness center, free private parking, a garden and a shared lounge. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk.

Amenities at Novotel Kayseri

Business facilities

Shuttle available

Concierge services

Map of Kayseri

city location on map

Nearby attractions

Imaginary Valley

Twin Fairy Chimneys

Milli Mücadele Müzesi

Cumhuriyet Meydanı

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.9Good

(367 Ratings)

"It’s clean and in the high way in the middle of the city."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.9 / 10.0

Good(367 Ratings)

Hotel in Kayseri

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Bar and more

Map of Kayseri

city location on map

Nearby attractions

Imaginary Valley

Twin Fairy Chimneys

Milli Mücadele Müzesi

Cumhuriyet Meydanı

Available Rooms

About this hotel

Located in Kayseri, 1.6 miles from Kayseri Castle, Novotel Kayseri has accommodations with a fitness center, free private parking, a garden and a shared lounge. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk.

Amenities

Business facilities

Shuttle available

Concierge services

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.9 / 10.0

Good(367 Ratings)

100% verified reviews

4.0 / 10.0

If you don’t speak Turkish and you don’t have your own car, choose another location

Only one member of the staff was very kind, aligned with the expectations of Novotel standard. Unfortunately she spoke just basic English. The only real plus is the vicinity to the airport: less than 10 minutes by taxi

They never answered the emails I sent them before my arrival inquiring about service, like transfer from airport to hotel. Only the Booking staff gave me help and found a solution. Virtually nobody spoke English. Location far from center, unless you have your own car or ride taxi Cleanliness just passable. The structure is old. Restaurant and bar menu only theoretical. What they really offer is only a small selection of the menu. In addition, the man attending the bar and restaurant was abrupt and not kind at all.

10.0 / 10.0

Kindful of staff and nice location makes person get back again and again

It’s clean and in the high way in the middle of the city.

There’s much smell of cleaning m.

8.0 / 10.0

Fantastic staff. Didn’t manage to get his name. He was on duty on 31 Dec 25 at 530 am. Kudos to him.

I had read some negative reviews about this place and came prepared for the worst, but I was pleasantly surprised. The room was clean and new, and the staff were extremely helpful. They assisted us in arranging the shuttle bus to Erciyes and even checked on our flight status for possible delays. The staff went the extra mile by offering not to check us out in case our flight was delayed and we needed to return.

Nothing

6.0 / 10.0

It was fine

The room service food very nice and breakfast was good.

Pillows on bed , some light not working or broken

10.0 / 10.0

Excellent place to stay withing budget.. Exceeded my expectations..

The facility was very well managed, clean, and modern. The room was spotless and airy, and the property even features a lift that operates with your room key for added convenience. The location is excellent—close to the city center and the bus terminal. Overall, the hotel exceeded my expectations. The breakfast was absolutely outstanding.

None.

7.0 / 10.0

fair but not perfect

Convenient location near airport

a non smoking room still having some kind of smoke smell bar ran our of beer very soon

5.0 / 10.0

It’s fine to stay for one night.

Gym was great, staff was helpful

It’s very loud from the traffic noise, my room at higher floor hut facing the highway. Nothing around in short walking distance.

7.0 / 10.0

Some staff are less helpful than others. They should be reminded that guests pay for a service.

The young man on reception was very helpful.

The man in the cafe refused me some milk saying it was only available at breakfast. He gave a bad impression of the hotel and its hospitality.

7.0 / 10.0

It could have been better

It is very close to the airport. And very nice breakfast!

The service, we had issue with our car and also Opening the door it took us like 3 times to make one of them to actually come to help us. Also at night we had requested something different for bed style and he kind of ignored our request and proceeded to probably with what he had available. We arrived very late, so I wasn’t going to start an issue about it.

9.0 / 10.0

We thoroughly enjoyed our stay and will certainly consider it for our next trip.

The staff was super helpful and they quickly resolved any minor issues we had. The breakfast was delicious, and the room was spotless. The staff even made sure to clean the room whenever we hung the ‘clean’ sign on the door.

The bathroom’s ventilation system was malfunctioning, causing an unpleasant cigarette odor that persisted for an hour. Additionally, the toilet lacked a toilet brush, and the room card occasionally malfunctioned, but the staff promptly resolved these issues.

8.0 / 10.0

A convenient and affordable (no frills) base for a weekend at Mount Erciyes.

The rooms are clean and comfortable, the location is good and the room service menu very reasonably priced.

It is a very average breakfast, and there are no facilities eg., pool or gym, within the hotel.

8.0 / 10.0

Overall it was great stay ,

Nice clean rooms and good breakfast

Staff didn’t speak much English hence some communication issues ,

10.0 / 10.0

Exceptional

clean Hotel. Great staff. like it. and many thanks

8.0 / 10.0

Very good

All is good, room n bathroom clean. Location is very near to sabiha gockrn airport

Nothing

7.0 / 10.0

Good

Clean and good location

Room toilet flush not working

6.0 / 10.0

Pleasant

Nothing actually

NA

7.0 / 10.0

A solid okay

Facility is okay, clean, good wi-if. Reasonably priced transfer to Mt. Erciyes. The trained stuff is nice, friendly and helpful.

Location, a rude trainee at our check-in (she was the only one who wasn’t nice to us at all). So-so breakfast for 10€

6.0 / 10.0

Pleasant

Mr mohemmet , restaurant staff was very friendly and helpful. rest the experience was average.

8.0 / 10.0

Good cheap clean and comfortable

It was reasonably priced and close to the airport. Rooms was clean and comfortable

The trainee receptionist didn't speak much English and therefore had issues checking in

8.0 / 10.0

good location , near center of city, nice & cooperative staff

the direction of kibla for prayers .

may be maps for the city & site of tourism.

8.0 / 10.0

Good overnight nearby the airport

Good for an overnight stay close to the airport Very late check in (3AM) The staff allowed us to do late check out because we arrived very late, and I appreciate that 😀 Staff arranged transfer for Goreme, but it was expensive

But expensive for turkey

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Novotel Kayseri. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Novotel Kayseri pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Novotel Kayseri?

We found 3 amenities for this rental. This includes business facilities, shuttle available, and concierge services.

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