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The Continental Hotel, Derby

Lobby or reception, Seating area

Property building, Facade/entrance, Day

Lobby or reception, Lounge or bar

Bed, Bedroom

Business facilities

6.9Average

(1,521 Ratings)

"Great facilities lovely staff excellent food. Good location"

Verified guest

Don't miss out! Price and availability may change

6.9 / 10.0

Average(1,521 Ratings)

Hotel in Derby

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

About this hotel

Located just 20 minutes' walk from the city center of Derby, the The Continental Hotel, Derby offers free WiFi throughout. The property is a 5-minute drive from Derby Rail Station and Derby County Football Club is 2 miles away.

Amenities at The Continental Hotel, Derby

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Family friendly

Free parking

Map of Derby

city location on map

Nearby attractions

Tropical Birdland

King Power Stadium

Walsall Arboretum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

6.9Average

(1,521 Ratings)

"Great facilities lovely staff excellent food. Good location"

Verified guest

Don't miss out! Price and availability may change

$$$$

6.9 / 10.0

Average(1,521 Ratings)

Hotel in Derby

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

Map of Derby

city location on map

Nearby attractions

Tropical Birdland

King Power Stadium

Walsall Arboretum

Available Rooms

About this hotel

Located just 20 minutes' walk from the city center of Derby, the The Continental Hotel, Derby offers free WiFi throughout. The property is a 5-minute drive from Derby Rail Station and Derby County Football Club is 2 miles away.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

6.9 / 10.0

Average(1,521 Ratings)

100% verified reviews

1.0 / 10.0

Shocking

There was mould and exposed live wires in the bathroom, and the mattress was heavily stained. The hotel was extremely hot (around 30 degrees) and constantly smelled of food. It was impossible to sleep due to the heat and the noise from the main road and ongoing roadworks right outside the window. Leaving the window open was too loud, but closing it turned the room into a sweatbox. We were also required to pay a £100 deposit on arrival, despite the hotel already having our card details. We only stayed 1 out of the 3 nights booked because we couldn’t sleep at all and didn’t feel comfortable in the room, especially after seeing the state of the mattress. When we informed staff about our concerns and that we would not be staying the remaining nights, they barely reacted, and we still haven’t received any update or a refund.

7.0 / 10.0

Clean. Great service. Breakfast needs attention/reviewing.

Gentleman on reception & who also served breakfast went above and beyond. He gave excellent service! Room perfect and spotless!🙂

Breakfast was not good! Some of it inedible!

10.0 / 10.0

Enjoyable stay

Great facilities lovely staff excellent food. Good location

Clean and good facilities

5.0 / 10.0

A shame really

Location was good. Evening meal (Indian) was very good.

Car park was very poor. The noise from the road at night kept me awake & I wasn’t overlooking it. The breakfast wasn’t traditional English which was very disappointing.

3.0 / 10.0

Very bad bathroom

It is walking distance to the centre

The bed was uncomfortable and the pillows were too. The bathroom was awful. We decided to not shower in there as the sealant around the bath was so full of black mould. The room was stuffy and extremely hot, with only a small window that was hard to open. The remote control for the TV couldn't be used very easily as the symbols on it had worn off. There was lots of debris outside that made the place look really shabby.

3.0 / 10.0

Avoid, what an experience!

The restaurant staff were polite and food was good (evening meal)

Staff rude , hotel needs addressing. Bed springs coming through the mattress. (Was moved to another room after I complained) Staff having a conversation in their own language whist I'm complaining. Someone walking on the roof at 11.30pm right outside our window with a torch. Avoid if you have mobility issues. Also they keep £100 on your card till they inspect the room after you have left ! I had to ring them to get that returned to my bank. They also photocopy your ID which they don't give you when you are leaving. They say they dispose of it in 3 days ..... Well so they say ! The above doesn't sit right with me.

6.0 / 10.0

Lovely staff, awful room

The staff were lovely and very accommodating. Lovely restaurant and food. Beautifully decorated in the foyer and restaurant.

My single room was dated and furniture was weathered. The shower had no power at all. The room smelled like people had been smoking in it.

4.0 / 10.0

Fair, bed uncomfortable room temp very high in the middle of the night despite radiators switched off

Fair distance from the city centre

It promised provisions for WiFi but did not get this

10.0 / 10.0

Highly recommended hotel.

Fantastic hotel stay.

Room and facilities were great.

8.0 / 10.0

Happy with the hotel will stay again

The reception staff were both welcoming and efficient. Housekeeping maintain a good standard of cleanliness. Although some of the hotel is dated many improvements have been made throughout the hotel.

Nothing

10.0 / 10.0

Excellence service

Good staff and very clean

Nothing

3.0 / 10.0

Good location but a bit more customer service and an eye on what is going on there may be helpful.

Welcoming day staff.

Night worker could not provide water when requested. Tap water was hot. Noisy neighbours having group sex at 6 in the morning was a bit irritating too.

5.0 / 10.0

An adequate stay, but will try somewhere else next time.

The parking and check-in was good.

The bed was very uncomfortable due to an old misshapen mattress. The room, although clean, was in need of refurbishment. The quality of the produce used for the breakfast was not the best. The TV and remote were in need of renewing. The remote buttons did not always work and there were thin red lines on the TV display.

5.0 / 10.0

Read before booking

Indian resturant very good bit pricey could have done lunch time offers

OK here is the bad part booked this through booking.com at a higher rate to take advantage of early checkin hotel knew nothing of this the room had wires hanging from the TV for free view not even tidy very slap dash also had a offer for a discount on food but again no knowledge breakfast was served within 5 mins very rushed as I think was just prepared and stuck in microwave to heat up also the hotel charge 100 deposit for damage which is fair enough but again nothing mentioned when booking just a message after you have paid there is no lift in hotel just stairs to get to your room so if you are disabled forget staying here

1.0 / 10.0

Avoid

Nothing

I booked for a couple of guests, the hotel refused them. They wasn't drunk, they wasn't rude, they just wanted somewhere to stay as they got stuck in derby and needed somewhere to sleep. The hotel has ignored my messages for a refund even though they told me guests I'd get one. I'd never use this hotel again.

10.0 / 10.0

Excellent

Lovely rooms, good facilities, excellent staff amazing food good location.

All round good

10.0 / 10.0

Really enjoyable, would come again

Very satisfied all round

Can't think of anything

7.0 / 10.0

Great value for money for a night

All in one restaurant so didnt have to walk for food and lovely staff

Bed not big

2.0 / 10.0

Okay for a night on your own.

Apart from the reception area which was modern and clean there was nothing else to really like.

Old, dated rooms with springy flat mattresses. Old bathroom with missing tiles. Very overpriced for what it is. Paid £85 with breakfast however I would never stay here again.

10.0 / 10.0

Exceptional Service !!!

The reception staff were exceptionally kind. We had experienced some challenges the week before and were on route home to North Wales .The young lady upgraded our room and made our stay so much better. To add to the package, there is a superb Fusion restaurant attached to the hotel, which provides some truly amazing food .

Only downside was over enthusiastic decorator who began work at around 6:00 below our window .

9.0 / 10.0

Hotel was comfortable for the price I paid

Breakfast was good, Location was fine n/a

N/A

7.0 / 10.0

A reasonably priced hotel not too far from the city.

The room was clean and the bed was comfortable. The bathroom was a good size and looked recently refurbished. The Indian fusion restaurant was very good and reasonably priced with a 15% discount for guests.

Although the room was clean, the carpet was looking a bit old. The water in the bathroom was nice and hot but there was not much pressure in the shower. Breakfast was adequate but I would recommend that the hotel fixes the toaster!

4.0 / 10.0

Can be better

Location was good Restaurant was good ,food was nice but could do with cleanliness the light shade was very dusty over the dinner tables

Breakfast was minimal hot food was not on display they just brought it out to you in a plate too much wastage,carpet in room was stained, no Aircon it was really hot during our stay ,I know hotel does not have sorcon but I think they need to invest. After seeing property and what they charged it's expensive.

5.0 / 10.0

A humbling reminder that you get exactly what you pay for — and sometimes a little less.

The price. A true highlight. It didn’t break the bank, merely grazed it — and for that, I am humbly grateful. Rarely does one get the opportunity to experience such discomfort at such value.

The Continental Hotel Derby starts strong — a glossy, overachieving lobby clearly designed to make you forget everything that comes after. And you will try to forget. The room itself appears to have been decorated in the “distant cousin of faded grandeur” style. Peeling wallpaper murmurs secrets from a time when people still wrote letters. The bed, firm as a Victorian principle, invites you not to sleep, but to lie very still and consider your life choices. The pillows do their best impression of something once plump — now more pancake than cushion. And then, the fan. A true character. It sputters to life with the breathy determination of a Victorian orphan attempting to extinguish a candle from across the room. After ten minutes of effort, it may succeed in slightly stirring the air. Or your soul. The Wi-Fi is a different sort of presence — less of a utility, more of a troubled spirit. Sometimes it appears, flickering faintly. Sometimes it vanishes entirely. One assumes it has its own unfinished business. Add to this a heatwave, and you get an experience that is less “boutique hotel” and more “light Edwardian haunting with amenities.” Would I stay again? Only if the alternative involves actual ghosts.

10.0 / 10.0

Good for the price and clean

The customer was great

There’s no water in the boiling kettle for tea, every other was perfect, suggested to put on litre of water it can be included in the price

9.0 / 10.0

Good value with respect, & responsive staff.

Affordable basic accommodation.

Nice Staff, clean property, generally good value.

8.0 / 10.0

The hotel was clean and staff were friendly.

The room was clean the staff were friendly

We were in room 303 on 3rd floor so lots of steep stairs to climb with luggage.our shower had hardly any water pressure and had we booked one of the more expensive rooms.Buffet breakfast had limited choice

9.0 / 10.0

Excellent

Clean good sized rooms. Staff was excellent. Breakfast was good also

1.0 / 10.0

The worst place ive ever stayed sorry to say that

…

The fire alarm was in fault and was showing two zones on fire, not sure a hotel containing people, above a restaurant where everyone is upstairs is allowed to be open in this condition. The room was like a hostel the bed was awful and the tv is about the size of an iphone

5.0 / 10.0

Basic budget city stay

I guess you get what you pay for. Cheap and cheerful with parking just outside of the city.

The hotel is being renovated but we unfortunately ended up in a dated room and it showed. Scuffed furniture, flat sprung mattress and not the nicest bathroom but it was clean enough.

9.0 / 10.0

Really enjoyable clean and lovely helpful staff couldn’t ask for me thank you

Lovely hotel you can see there has been investment

You can eat on site without going out reasonable prices

1.0 / 10.0

Would never stay here again if it was free

Bed in terrible condition. Springs poking through mattress , black out blind damaged and poor fitting , broken tap. Missing shower door. Tv remote faulty so couldn’t control volume. So once the fan was on couldn’t hear tv.

3.0 / 10.0

Awful

The taps on the bath/shower made it nearly impossible to get the right temperature and burned myself trying to adjust these. The breakfast was an absolute sham, the options were poor and they didn't even have a working toaster. The member of staff had to come and try and sort it. Would not recommend at all. They should not bother with the beakfast option if it is going to be that poor.

3.0 / 10.0

Unfortunately wont be staying here again. Has the potential to be good

Location was ok and staff were friendly but more bothered about additional cost than my experince

Small room untidy

3.0 / 10.0

Just a bed to sleep over night. Don’t expect more

It was clean

Too much of kitchen smell in the room, no air conditioning, no lift. The water pressure for the shower was low. They ask for £100 deposit for possible damage!!! First time seeing such a thing

3.0 / 10.0

Can't blame the hotel for hot weather but need to consider an update. Won't be returning

Breakfast. "Choice of cereals" was corn flakes or gluten free corn flakes. "Fresh fruits" there was only apples. Bread had blue mould. Pointed it out to waiter who picked the 3 slices we had put to one side and put them in bin.. didn't check any of the rest of the loaf.

6.0 / 10.0

Reasonably priced hotel but could be a lot better with little money spent on it.

The staff were very nice people. The room was adequate for the price we paid. The food in Indian restaurant was very nice, although service was slow.

The lift was broken, my wife struggled with all the steps. English breakfast was not good, sausages and bacon poor. We did not have it on the 2nd day. Too far to walk to Derby centre if you are not fit. A few more staff would make the hotel run better.

1.0 / 10.0

Be wary of staying here

It has a nice Indian restaurant.

I was called the day after my stay saying I had damaged the room and demanding £100! There was a small hole in the bathroom door when has there when I arrived. Because I didn’t report it (it was late and I didn’t see the point anyway as it didn’t bother me) they accused me of doing it. I am a quiet 60 year old lady, not a hell raiser and it was completely ludicrous to think I would do something like that. I wouldn’t have had the strength or the inclination!! They would not accept my word and kept insisting I gave them the money. In the end they banned me! So beware - this may be a scam to get money out of guests!!

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