OYO The Baltimore Hotel

Was nice all round

The shower was cold didn’t get hot

It was clean and quiet

It was cold, bathroom was extra small

It was a great price because of Genius program. Standard breakfast buffet.

May be need some renovations. No bed lights.

Easy to get to, plenty of parking

Bed was rock hard like laying on concrete, could hear taps dripping, people talking, reception always had guys in it talking and messing about, room was cold even with heating turned up, this was probably because of the massive gap under the door into the hall letting light and cold air into the room, the shower door had a broken handle that cut my sons hand, place was tatty and dirty, yellowing in the shower, shower head leaking from fitting. We only stayed until midnight the first night of a two night stay before leaving for a different hotel when my son had bites around his ankle. Do not stay here.

Run down rooms, laminate flooring was lifting away and not pieced together anymore, bedding was dirty, floors and bathroom was dirty, staff were miserable or rude. Didn’t have a clue to how to crack a smile or look even slightly happy that you’d spent your money there… the whole interior and staff could do with an uplift.

Everything about their service is Top Notch

None

Location and price

Nothing! The hotel was nothing like the photos

Everything! The photos suggested a modern fresh hotel but instead it was tatty, cold, smelly and not very inviting. Awful

I had visited a friend at the James Cook hospital, this was very close. Everything from arrival to departure was very good. Easy to park, pleasant staff, free hot drinks from the machine for guests. Cooked breakfast was perfect. Zero complaints. Booked a single room but was given a double.

It is a dislike at all, but the property is showing wear and tear - but for the price, it really was excellent.

Nothing it was cheap and dirty

The room that was allocated had dirt in the sheets and hairs from previous guests it was disgusting. The tiles In the bathroom were all off it was a sight for sore eyes.

Location is not bad and the staff were friendly.

You get what you pay for. Small window no curtain bed was not comfy and had stains on. The breakfast was poor a selection

I Mary here fairly regularly when down from Scotland for work. The management are extremely helpful and the rooms are always in good clean condition.

N/A

Clean and tidy

Basic but adequate

Staff are so friendly

Decoration

The entrance and communal areas were nice and looked clean

The bedroom was tiny the lamps kept sparking due to faulty wires the bathroom smelled of really strong urine the cushions on the bed smelled of sweat we spoke to the man on reception and he said there was no other room and we traveled 2 hours and needed to be there on the Sunday so had no choice to stay it was £80 a night so wasn’t exactly cheep. The breakfast uncooked sausages were pink bacon was black and the beans were burnt

The bed was nice.

The bathroom had mould in between the tiles , small black crack in the toilet, burn on the sofa that was covered with a blanket, the small wardrobe was tipped to the wall. Bits of stuff in the apple juice. Provided an iron that was broken had to go downstairs and ask for another one. English breakfast had no toast or pastry’s.

Everything

Nothing

😆

Sound

the staff were friendly and always wanted to help

the bathroom was poor the sink was small and when u turned the tap on to wash water went all over the floor the shower was not great the when u turned the temperature down to get in the shower it was still throwing out hot water the bed was not great weren't very comfortable

Ideal location

Friendly staff

location was good, spacious free car park and breakfast included.

server at breakfast was a bit ‘over helpful’! a lot of noise during the night.

Pleasant staff.

Felt like a Hostel.

It is located well. Staff are friendly

The room needs updating. Bathroom had powder mould on tiles. Pillow and duvet were all worn out. Breakfast was limited with no fresh fruits, watery baked beans.

Good location, reasonably clean

The room was cold, and with no carpet the noise and echo from guests in their room was loud as the room was very tall and very hollow.

Nothing in particular

There is no covers on the plugs A random loft hatch in the middle of the room with a horrible draft and smell coming from it also pieces missing out of the clothe rail also a dirty mug was left in the room the smoke alarm is hanging of the ceiling by a wire and the curtain hook is hanging off the wall also there is hairs all over the floor along with crumbs it’s over priced it’s out dated it’s unclean and it stinks I am therefore unhappy with my stay in the Baltimore I didn’t even stay for breakfast I was that disappointed with my stay

Full English breakfast plentifull and very tasty, Rijo 42 coffee machine in reception, including Latte, Mocha, and much more ( which were all included in the room rate) All the staff were very professional, with nothing too much trouble, especially the young lady who looked after us at breakfast . Hotel within walking distance of Riverside Stadium and town centre. Free on site secure parking. We would definitely book this hotel again, but would hope for a better result Boro 2-1 ITFC

Location and ample parking. Clean and comfortable bed Helpful staff

The included breakfast was disappointing, with rectangular bacon rashers which looked weird, shell on boiled eggs, and only white packet bread for toast. The room was so tight for space I couldn’t walk to the right hand side of the bed to adjust curtains - had to clamber over bed. The shower controls baffled me too and hard to get warm, not freezing or scalding.

Bed was clean and comfortable. Unable to use the shower as it was extremely dirty. In the tray where I would have stood. Most of the staff were lovely. The lady cooking the breakfast was kind and attentive

Cleanliness in the bathroom needs addressing. The toilet rim had never been cleaned and the sink underneath was black with muck.

Hotel was clean and tidy. Staff were friendly. Location and parking were ideal.

The floor in the room was very tatty and the shower unit needed cleaning up. Did mention the shower to the reception.

Staff were very pleasant, the room was clean and quiet. Breakfast offered a nice selection and was well cooked.

Only one bedside lamp, USB points didn't work, no hook or similar to hang coats on.

The room was really warm The fuse went on the heater and was Quickly replaced, Tea coffee and hot chocolate making facilities all clean and the bed linen and towels where also clean That's not to say, they could all do with updating to new ones, as they have gone a tad dull Bathroom needs an update Tiles and bath and taps as again clean but dated Showing corrosion Doors have marks on, need a paint I don't love the metal wardrobes its a bit army, but loads of hangers and practical Light shade was wonky, and needed a dust, there was a side lamp which needs to be bigger as was useless. Water was nice and hot And the shower was powerful Lots of plugs for chargers, hairdryers etc. Double bed very comfy Son said single also was Nice and dark as curtains good on the windows Nice big room Close to bars, retail park outlets and shops Great Indian restaurant opposite All in all It was a comfortable stay for 1 night But the hotel does need updating imo

The Union Jack flag hanging outside And the hotel and restaurant opposite could consider doing a deal for people who stay in the hotel