Boutique Hotel Martha

The hotel is located slightly outside the city center, but it is very easy to reach both by car and on foot. The property itself has a lovely traditional character and feels warm and inviting from the moment you arrive. Our room was spotlessly clean and very spacious, making for a truly comfortable stay. The breakfast buffet was excellent, offering a fantastic variety of both sweet and savory options to start the day. Having the swimming pool available was a wonderful plus, complete with very comfortable sun loungers to relax on. The staff were consistently welcoming, helpful, and attentive. We also really appreciated the option to have dinner at their partner hotel, the meal was simple, well-prepared, and very tasty. Highly recommended!

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The hotel has great location, public transport right in front of the hotel. Staff was amazing and friendly and breakfast was great with wide selection for everybody. Room was very clean and we felt very comfortable. We would recommend to anybody coming to Zell am See to stay here.

Facilities, location, staff, breakfast, garden!

Facilities were ideal for us - sofabed + double bed, separate bathroom/toilet, large floorspace, multiple radiators for drying stuff etc Staff were super helpful Breakfast was superb - multiple options and plenty of coffee!

If we'd had to walk up to the ski lifts its about 800m, but we found the free ski bus regular enough and stops outside the hotel so wasn't an issue.

Breakfast Restaurant area decor

Definitely not a 4* hotel, from outdated facilities to very rude and unhelpful hotel management. They will take your money but will not make anything to make sure that you are having a good time. Beds are making terrible noises every time you turn around in your sleep, to the level that our baby girl that was sleeping in a baby bed in the same room, woke up when we tried to sit (!) on the bed. We were literally afraid to sit on the bed or turn around so that we would not wake her up. Also in the restroom there is an automatic light that is turning on when you enter the bathroom and it caused our baby girl to wake-up. Really a terrible room (301) for children. Never in my life have I seen this level of rudeness from any hotel management. We booked initially with Boutique hotel Martha for 2 nights for the period 15-17.09.2022 (booking.com price 293€). On top, they told us that they will charge 20€ for a baby bed (for most hotels this is complimentary). Due to a family emergency, we had to reschedule to 30.09-02.10 (booking.com price 272€). They charged us 40€ for the change, despite the fact that the rates via booking.com were lower compared to when we booked initially (272€ vs 293€). We tried explaining to hotel management that this is unfair, but they did not care. They had already charged us 255€ from the initial 293€, they had our money, so they did not care. I did not expect a lower rate, but at least I would not expect an extra charge for changing to a lower season period. I tried finding this charge in their policy and I could not find it. Next, they contacted us to tell us that we are getting a “free upgrade” to their sister hotel “Der Schmittenhof” as they were closing Martha due to lack of reservations. We did not have any options here but to accept or change our holiday to 15.10. Apparently Der Scmittenhof had more facilities (!?