Radisson Blu Hotel, Lucerne
Top rated by guests





8.7Excellent
(2,152 Ratings)
"Rooms were superb and nothing was too much trouble. (Eg I wanted single duvets instead of one large one and these were immediately provided). The staff were welcoming and helpful.
Also the restaurant ..."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located right on the shore of Lake Lucerne, the Radisson Blu is adjacent to the Culture and Convention Centre (KKL) and Lucerne Train Station. Free Wi-Fi is available.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Laundry services
Sauna
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(2,152 Ratings)
"Rooms were superb and nothing was too much trouble. (Eg I wanted single duvets instead of one large one and these were immediately provided). The staff were welcoming and helpful.
Also the restaurant ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
great space and view
air conditioner, will be good to have the option to change for more cooler
5.0 / 10.0
I liked the location
No housekeeping after 8pm
9.0 / 10.0
Close to public transport and attractions.
Nothing I can think of.
10.0 / 10.0
Rooms were superb and nothing was too much trouble. (Eg I wanted single duvets instead of one large one and these were immediately provided). The staff were welcoming and helpful.
Also the restaurant was very good and had a lovely ambiance. The Christmas decorations were tasteful and added to the warmth of the hotel.
9.0 / 10.0
Excellent location, very comfortable rooms. Very happy with the bed and mattress.
Breakfast was ok, lots of room for improvement, e.g., add fresh juice, etc.
10.0 / 10.0
I genuinely loved my stay. The room was exceptionally clean, spacious, and comfortable. The location—right next to the lake and the train station—was incredibly convenient. The staff were warm, welcoming, and always ready to help, which made the overall experience even better.
There wasn’t much to dislike. Everything met or exceeded my expectations.
8.0 / 10.0
Nice spacious room, good sound insulation, no noise heard from other rooms, willingness of the reception staff to help us change room when we discovered the TV screen was shattered.
The TV screen in our original room was shattered (not noticeable when the TV is off). We contacted reception to let them know and they offered to have us change our room.
8.0 / 10.0
No worry stay. Very attentive personel.
Not sure I have been "upgraded" as mentioned here and there... (because I was upgraded once in this hotel and it was real, not this time). Being told that I was upgraded when I am not is a bit irritating.
9.0 / 10.0
The location is perfect near all the attractions and everything is so accessible. The trains, boats and the bus stations are just 5 mins away. The property was quite clean.
The toilets and bathrooms sections
8.0 / 10.0
Great hotel great staff
A little tired looking especially the carpets in the hall ways
9.0 / 10.0
-Prime location, very close to Lucerne train station and within walking distance of Old Town and lake.
-Modern rooms with large windows offering natural light and lake views.
-Friendly staff.
-The bathroom design in my room has a flaw: the door is very close to the bed, and the light from the bathroom shines into the bedroom if you turn it on at night.
10.0 / 10.0
Clean, pleasant staff central location
Didn’t know about gratis morning coffee till the day I left
4.0 / 10.0
Location is great, close to the station and walkable to the old town and staff was helpful
I do not expect to sleep on a worn out mattress with a topper when I pay over USD 550+ a night.
9.0 / 10.0
Location was good for out purpose, bar at the lobby was very good. Hotel very clean and well mantained.
Sitting furniture in the bedroom was not confortable, too much focus on design, less on coziness. It should offer better confort for the price charged.
9.0 / 10.0
clean
good staff
location
none
9.0 / 10.0
central location, spacious room, lake scenery
no
7.0 / 10.0
Good location
Nothing
8.0 / 10.0
room and location are great, stuff is friendly
hotel communication is unbelievable - any question I asked on booking was immediately automatically answered that they will respond, and... never responded. Because of that we parked at hotel and it was super expensive, could have parked somewhere else twice cheaper. I'll skip the part that shower head was leaking and with their no-door bathroom design whole floor was wet. We told stuff, but it never got fixed.
9.0 / 10.0
Very well maintained and good staff. Very helpful with us and our toddler. Also great location, especially to the docks and train station.
Pricey — but that’s just Lucerne.
8.0 / 10.0
Good value for money.. located close to the train station.
None
10.0 / 10.0
The hotel itself and our stay proved to be very pleasant. The hotel met our expectations in terms of service, staff, and the facility itself. Special thanks to the hotel's General Manager, Mr. Markus Conzelmann, for providing us with professional on-site service and assisting us with our inquiries. Mr. Markus proved to be a true professional. We thank for stay and highly recommend the hotel to other guests. The hotel's location, close to public transport and tourist attractions, is particularly commendable.
9.0 / 10.0
A typical modern hotel, in the good sense. Everything that you expect from the hotel was there, and nothing less or more. Overall a convenient stay
I find it a little overpriced
8.0 / 10.0
Location
Price
10.0 / 10.0
The location is perfect, the hotel is modern ,new ,staff is very kind, we were given an upgrade upon arrival
Nothing
10.0 / 10.0
Perfect location
Breakfast could have been better but was good enough but my picky eaters had problems
8.0 / 10.0
We liked the location and hotel, however we have to request each time for toiletries related things like filling body wash, slippers etc. Apart from this, the location is great , staff are helpful and breakfast is really great. Very close to train station.
Almost everything is good
10.0 / 10.0
This is a great hotel. I was skeptical at first because I never stay at Radisson hotels in the US. But this one was amazing. Great room design, contemporary look and feel, modern lobby and bar, and an enjoyable restaurant.
The location is perfect. It’s very close to train station as well as the pier for boat travel. Chapel Bridge is about a 7 minute walk. Lion Monument is about 15 minutes.
This was a fantastic surprise for accommodations in Lucerne.
I didn’t like that we had to leave. It was great!!!
9.0 / 10.0
The location was perfect
Only complaint was service during breakfast. The staff was overloaded .
7.0 / 10.0
Close to the station, decent rooms, decent bar.
Away from the old town.
10.0 / 10.0
Room was huge. Staff were friendly too. Location is very near the pier for those interested in taking the Mount Pilatus Golden Tour (starting by boat)
Location is extremely near the train station but a rather huge detour is needed on foot because one cannot walk across the train tracks to reach the hotel.
9.0 / 10.0
Good size room for our needs with very comfy bed and house keeping was excellent.
Did not want/like view of railway lines and car park and would have preferred room at front of hotel. Room rate was expensive in comparison to other better situated hotels.
10.0 / 10.0
The staff were amazing! Super friendly and helpful with all our questions. Facilities were clean and room size was good.
8.0 / 10.0
Location was superb, about 5min walk to the train station if you go by the overhead bridge. Rooms were clean and modern. Provides room slippers which some hotels don’t provide. Staff were friendly and helpful.
Drainage for shower area wasn’t great, even after they sent someone to service. However, this may just be a room or the drainage system problem as we also encounter it in 2 other hotels throughout our stay in Switzerland.
10.0 / 10.0
First, the staff - very friendly, courteous, and professional. Secondly, the convenience - the hotel was not in the hustling part of the old city, but was an easy walk away from all the tourist activities. Also, the restaurant breakfast was outstanding. Lastly, parking was very convenient. The hotel accommodates a LOT of visitors from tour groups along with others like us, yet it seemed very quiet and calm.
A snack dispensary with a wider range of options.
10.0 / 10.0
Location is very close ton train station. Rooms are sufficient and comfortable.
Nothing as such
7.0 / 10.0
A very good room and a very good location;
But otherwise the experience felt bit ordinary.
The room rates were top tier but the facilities and the hotel set up was rather ordinary.
However the friendliness of the staff - mostly reception staff - made us feel - good overall. So we are grateful and appreciate your effort.
10.0 / 10.0
The location was good service was good,
the only thing was my kid feels unwell, I asked for some lemon and honey, and it was a bit challenging
10.0 / 10.0
Nice upgrade, excellent room, friendly staff
Leaving the parking garage : ticket didn’t t work, and the person operating the exit barrier told 2 x the barrier was lifted when it wasn’t . She didn’t t bother to talk to me when I called a third time with the barrier still closed. Had to park the car, go back to reception, and finally could leave. This lady needs a crash course in customer service.
9.0 / 10.0
Everything was good and the location is really nice.
Staffs was very helpful and the breakfast is really good
Nothing to mention.
10.0 / 10.0
One of the best hotel in Lucerne
Walkable to all tourist spot
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Radisson Blu Hotel, Lucerne. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Radisson Blu Hotel, Lucerne pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Radisson Blu Hotel, Lucerne?
We found 26 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
