ARCOTEL Wimberger Wien

I really like how this hotel looks. It’s clean and comfortable. It’s also very easy to find it. Stuff in hotel was super nice.

- First I like to thank the Hotel GM for the lovely birthday note that was left together with a piece of cake. This is very kind and thoughtful even when I never mentioned my birthday but them pulling it out of my info. Thank you and this does make a nice impression - Great hotel location close to major station in Vienna - Very nice and pleasant lobby - AC works great in the lobby area - Has AC in rooms which matters a lot for hot summer like this one - There is a parking garage (however expensive)

Constructive feedback: - Gym is extremely poor for a 4* hotel. I can't believe how nobody thought this through. It has a couple of treadmill and cardio machines and just one for weight and specifically for chest - zero dumbbell's or any other weight machine, really a big miss - It's very weird that hotel charges additional 15EUR for using (such a poor) gym and sauna/jacuzzi facility, this is very petty - It was extremely hot in the gym area, I get the savings part but common, it was 40C outside and windows in gym are open in such weather and zero AC - AC in the room was very weak, on full settings it was barely just cooling it a bit not to be very hot, but far from what AC should do. Great example how good it is in the lobby but way worse in rooms - Parking price is very expensive - Cleaning system is weird, if you don't notice that you have to put in request, your room wont be cleaned until certain number of days

Clean room, great breakfast, good location.

We specified that we have a child with us but there was not separate set of towels for the child.

The albanian lady at the reception was very kind

There was no parking available at their paid parking. I think they should ask and inform guests in advance about lack of parking spots. And still it should be allowed to enter the parking to unload ypur lugagge, as doing it in the road in front of the hotel was impossible and dangerous.