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Altstadt Hotel Magic Luzern

Balcony/Terrace, Street view

Photo of the whole room

Bed

Balcony/Terrace

Bed

7.4Good

(1,019 Ratings)

"The fact that it was in the heart of the city"

Verified guest

Don't miss out! Price and availability may change

7.4 / 10.0

Good(1,019 Ratings)

Hotel in Lucerne

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Parking, TV and more

About this hotel

Altstadt Hotel Magic Luzern is located on the quiet Kornmarkt Square in the heart of the famous shopping area of Lucerne's Old Town, offering views of the town hall and the Reuss River. Free WiFi is available.

Amenities at Altstadt Hotel Magic Luzern

Internet / Wifi

Parking

Laundry

Hot tub or spa

TV

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.4Good

(1,019 Ratings)

"The fact that it was in the heart of the city"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.4 / 10.0

Good(1,019 Ratings)

Hotel in Lucerne

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Parking, TV and more

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

About this hotel

Altstadt Hotel Magic Luzern is located on the quiet Kornmarkt Square in the heart of the famous shopping area of Lucerne's Old Town, offering views of the town hall and the Reuss River. Free WiFi is available.

Amenities

Internet / Wifi

Parking

Laundry

Hot tub or spa

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.4 / 10.0

Good(1,019 Ratings)

100% verified reviews

4.0 / 10.0

Not so good

Position. Very central.

Dirty room. Dust in room corners, dirty divan. Rooms in a building separate from the main hotel where reception and breakfast are.

10.0 / 10.0

My experience in Lucerne was amazing thanks to you!

The fact that it was in the heart of the city

Everything was perfect!

8.0 / 10.0

Absolutely enjoyed the location and the upgrade offered. A room with magnificent view of Lucerne from the balcony

Location is right in the centre of activities within walking distance to most attractions

Check in at a different hotel nearby and outside the hotel entrance is a smoking spot

9.0 / 10.0

Great location! they have an elevator.

Location was great! Right in the middle of the sites

Checking in and out in a different area

8.0 / 10.0

A good hotel if you don’t mind not having an aircon

Location is right on the old town and close to Luzern hbf too.

10.0 / 10.0

A lovely large spacious room in an excellent location!

The staff were friendly and very welcoming upon our arrival. We were upgraded to the Krone Hotel which was great because we were exhausted when we finally arrived at the check-in desk. The location was excellent and it was very easy to walk around Lucerne.

It was very confusing to find the reception for Hotel Magic. When we finally found it, we were then directed to go to another hotel for check-in. This could have been communicated to us via email before arrival.

9.0 / 10.0

Amazing location and beautiful view from balcony made our stay unforgettable.

Location was perfect. Incredible river views from our balcony made the stay memorable.

Honeymoon suite furniture is over the top.

9.0 / 10.0

Amazing stay, great location, we added another night as we loved it here :)

Lucerne is gorgeous. We stayed here for 1 night & loved it enough that we came back for a further night.

The lift was in every 2nd level so we were woke early with people banging their luggage down the stairs.

8.0 / 10.0

Great location

The number of bedrooms and bathrooms met our needs. We had a small balcony that overlooked the river and the Chapel Bridge. Close proximity to the train station.

You had to walk through the first two bedrooms to get to the third bedroom.

9.0 / 10.0

Was comfortable with great location.

Location was great. The room had a fridge with mini bar to purchase if required. room was comfortable.

The view was an alleyway but it was nice to open the window. We had to drag our cases down the road to check into the hotel krone, then drag them back to our hotel magic on cobble stones.

8.0 / 10.0

Just ok.

Just ok.

10.0 / 10.0

Old Town Vacation

The location is perfect in old town! The room was beautiful and clean. Breakfast and service was awesome!!!!

9.0 / 10.0

Fabulous, quirky hotel.

Very big quirky room, great decor. Stayed in the Angel room and they were everywhere! Large bathroom. Very clean.Excellent position for exploring the town

Shower over bath needed a screen, possible to stand up without soaking the floor.

7.0 / 10.0

Spacious room. Convenient location

Convenient location

5.0 / 10.0

Wouldn't recommend

Location was very cental in the old town

We had to check in at the sister hotel, which was 150m away....there is no reception. The entrance is where local kitchen staff stand and smoke. Our room was a gothic themed room, black walls and red curtains...complete with a mirror on the ceiling! The clock tower is outside in the square and chimes every hour. Building work was going on in the square and started at 7.30am....so no chance of a long lie in. The room was very tired and desperately needed a refresh.

7.0 / 10.0

No a/c. A bit warm and noisy

Good location

No elevator to the top floor. Clock tower went off every hour. No air conditioning.

5.0 / 10.0

A clean, budget property without the amenities of a normal hotel reception, bar, restaurant, etc.). Great location, but

It’s not really a hotel, the actual hotel where you check in is down the street. The room was clean and attended to daily, but bed was hard and pillows were flat. Just not comfortable. The location was great, just around the corner from the river.

The bed and pillows need an upgrade. No air conditioning, which is common in Switzerland. 2 fans were in the room, but on our hot day the room did not cool down enough even with windows open. Internet was spotty, at best.

7.0 / 10.0

Good for the price; wish I had brought ear plugs.

Bed was comfortable. Easy access to electric outlet to charge devices. Location is good.

Noisy! Our room was right above the working area for the restaurant located on street level. Workers started at about 5:00 in the morning. Bathroom was huge but very little counter space. Had to check in and out at a different location.

5.0 / 10.0

Area was great , hotel was poor

The breakfast was great , the staff was very helpful. Breakfast room was light and clean.

The hotel would be called a apartment not a hotel Very nosy at night with the doors closing. You had to check in at another hotel called Korne which you had to breakfast . The different in the two hotel could not be different , hotel had no Soil

8.0 / 10.0

It was overpriced but good location

Position was great and very supportive on line when we had difficulties getting there before reception closed

The room had no natural light or ventilation and it was noisey. Having a kettle would be nice.

6.0 / 10.0

I would stay there again if price were reduced and breakfast included.

Location

Expensive, no breakfast, had to check in and check out at a different hotel.

8.0 / 10.0

Pick somewhere else

No AC, could not open windows as an event was being setup in the court making lots of noise from 05:00. No reception and side pathway main entrance not well indicated.

The location was good, access was not acceptable with stairs to access elevator and more stairs to access room. Also reality if far from pictures posted of outside of hotel

9.0 / 10.0

I am pleased that we found the Eyptian room at The Magic Hotel which helped us enjoy our visit to Lucerne.

We liked that the accommodations were as they appeared in photos. The location is outstanding and we were able to leave our bags before check in so we could walk around for a few hours without them. I thought the price was pretty good compared to other listings. I loved looking out our window into the square below. One day brides and grooms seemed to be celebrating their weddings all day one after another. Another day, there were people with a karaoke machine singing and being silly. There is a Brasserie below in the building but we did not eat there.

As far as short comings, there was a small elevator that brought us up almost to the top level 5 so it could be tricky for families with several kids or people who can navigate some stairs. We had to ask for extra toilet paper but I messaged through the booking.com app and someone brought it over right away.

1.0 / 10.0

No worth at all

Nothing

Room too small no space to get down from the bet . No light in the room as if we are in a Bar. No worth . No lobby need to check in onother hotel . Not worth for money . They take a security of 50 CHF as blocking amount and said it will never charge but it went from my card when I ask they said to talk to my bank

8.0 / 10.0

The location is great and highly recommended.

Breakfast was great and the lhotel was located in the centre of the old town and close to restaurants and transport. The room was very clean.

None

9.0 / 10.0

Wonderful

The room and location were fantastic and staff were all very helpful and friendly

8.0 / 10.0

Conveniently located in the heart of Lucern

The location is excellent

The low ceilings

3.0 / 10.0

Really unpleasant

Lack of space getting in and out of bed , the lighting was bad . Had to walk to another hotel to pick up a key . The USB plug didn’t work. Very difficult to get out of the bed as the wall was there and you had to get round the TV . The man at reception was rude and condescending. Far to expensive for very little .

6.0 / 10.0

Pleasant

Great location. Right in the middle of town. I know a lot of people complain about the clock tower however we didn’t notice it with the windows closed. We were also on the other side of the clock tower in the symphony room.

No aircon. The fans provided did not help much. The hotel was hard to find at first and check in is at a different location. Room did look very dated.

5.0 / 10.0

Passable

Very noisy with workers nearby in morning. Nice staff and helpful with car.

8.0 / 10.0

We stayed in the Egyptian room. it was comfortable and the location was close to all that mattered. Be aware there is

Great location close to everything that matters. This place had a fridge which is uncommon in our experience in Switzerland

There is no air conditioner so I wouldn’t recommend this place in the summertime. The constant bell ring meant we slept poorly - bells ringing every quarter hour all through the night.

4.0 / 10.0

Uncomfortable room in a beautiful city

The location was awesome. It was very close to many things in Lucerne.

The representation of the room furnishing in Booking.com were NOT representative of the furnishings in the room. The furnishings were not in a good state of repair. The chairs frame were cracked or broken. The seat slats were no longer connected to the chair. The bed was quite saggy and uncomfortable. You can see this in the photos attached to the review. When we mentioned to reception (which is at a different hotel) we were told the owner is no longer investing in the property... just taking customer's money. I would NOT recommend this property to family nor friends.

7.0 / 10.0

Egypt room

Location. Nice bathroom

Egypt room. Hot. Bed soft.

8.0 / 10.0

Very good

Convenience, staff friendliness, location and value for money, room

no room service

10.0 / 10.0

Nice stay in center of town1z

Convenient to walk around the city..and close to train station..

We did not realize that there was an elevator until the next day after we had lugged luggage up 7 flights of stairs...

9.0 / 10.0

Superb

Location was very close to the chapel bridge

8.0 / 10.0

Good location, near Chapel Bridge, Good value

Good location, near Chapel Bridge, Good value , clean.

The lobby is not at the hotel, you have to walk to check-in and check-out from another hotel, walk about 2 minutes. And with the hotel located in the old town area The floor on the way to the hotel is brick. It's very difficult to drag luggage.

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