Altstadt Hotel Magic Luzern





7.7Good
(1,050 Ratings)
"The fact that it was in the heart of the city"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Altstadt Hotel Magic Luzern is located on the quiet Kornmarkt Square in the heart of the famous shopping area of Lucerne's Old Town, offering views of the town hall and the Reuss River. Free WiFi is available.
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Laundry services
Ironing facilities
Safe
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.7Good
(1,050 Ratings)
"The fact that it was in the heart of the city"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The bed, the pillows, the coffee capsules on the bedroom, the cleanliness, the location.
The entrance looks like a smoking place and the smell is really bad, even inside the hotel. There isn’t any facilities at the hotel and everything you need - including breakfast - is at other two hotels from same group near Magic Hotel.
9.0 / 10.0
Great location, comfortable bed! Great view of clock tower
8.0 / 10.0
Easy and convenient
Accessibility is confusing because of its location in the heart of a pedestrian zone
5.0 / 10.0
Location was good, staff were nice at the other hotel that checked us in and out
The beds were like actual bricks, my neck and back were so sore the following day and it was nearly impossible to get to sleep because of how uncomfortable they were. Also aware check in would be at another location which involved going back and forth with two 23kg suitcases
4.0 / 10.0
Position. Very central.
Dirty room. Dust in room corners, dirty divan. Rooms in a building separate from the main hotel where reception and breakfast are.
10.0 / 10.0
The fact that it was in the heart of the city
Everything was perfect!
8.0 / 10.0
Location is right in the centre of activities within walking distance to most attractions
Check in at a different hotel nearby and outside the hotel entrance is a smoking spot
9.0 / 10.0
Location was great! Right in the middle of the sites
Checking in and out in a different area
8.0 / 10.0
Location is right on the old town and close to Luzern hbf too.
10.0 / 10.0
The staff were friendly and very welcoming upon our arrival. We were upgraded to the Krone Hotel which was great because we were exhausted when we finally arrived at the check-in desk. The location was excellent and it was very easy to walk around Lucerne.
It was very confusing to find the reception for Hotel Magic. When we finally found it, we were then directed to go to another hotel for check-in. This could have been communicated to us via email before arrival.
9.0 / 10.0
Location was perfect. Incredible river views from our balcony made the stay memorable.
Honeymoon suite furniture is over the top.
9.0 / 10.0
Lucerne is gorgeous. We stayed here for 1 night & loved it enough that we came back for a further night.
The lift was in every 2nd level so we were woke early with people banging their luggage down the stairs.
8.0 / 10.0
The number of bedrooms and bathrooms met our needs. We had a small balcony that overlooked the river and the Chapel Bridge. Close proximity to the train station.
You had to walk through the first two bedrooms to get to the third bedroom.
9.0 / 10.0
Location was great. The room had a fridge with mini bar to purchase if required. room was comfortable.
The view was an alleyway but it was nice to open the window. We had to drag our cases down the road to check into the hotel krone, then drag them back to our hotel magic on cobble stones.
8.0 / 10.0
Just ok.
10.0 / 10.0
The location is perfect in old town! The room was beautiful and clean. Breakfast and service was awesome!!!!
9.0 / 10.0
Very big quirky room, great decor. Stayed in the Angel room and they were everywhere! Large bathroom. Very clean.Excellent position for exploring the town
Shower over bath needed a screen, possible to stand up without soaking the floor.
7.0 / 10.0
Convenient location
5.0 / 10.0
Location was very cental in the old town
We had to check in at the sister hotel, which was 150m away....there is no reception.
The entrance is where local kitchen staff stand and smoke.
Our room was a gothic themed room, black walls and red curtains...complete with a mirror on the ceiling!
The clock tower is outside in the square and chimes every hour. Building work was going on in the square and started at 7.30am....so no chance of a long lie in.
The room was very tired and desperately needed a refresh.
7.0 / 10.0
Good location
No elevator to the top floor. Clock tower went off every hour. No air conditioning.
5.0 / 10.0
It’s not really a hotel, the actual hotel where you check in is down the street. The room was clean and attended to daily, but bed was hard and pillows were flat. Just not comfortable. The location was great, just around the corner from the river.
The bed and pillows need an upgrade. No air conditioning, which is common in Switzerland. 2 fans were in the room, but on our hot day the room did not cool down enough even with windows open. Internet was spotty, at best.
7.0 / 10.0
Bed was comfortable. Easy access to electric outlet to charge devices. Location is good.
Noisy! Our room was right above the working area for the restaurant located on street level. Workers started at about 5:00 in the morning. Bathroom was huge but very little counter space.
Had to check in and out at a different location.
5.0 / 10.0
The breakfast was great , the staff was very helpful.
Breakfast room was light and clean.
The hotel would be called a apartment not a hotel
Very nosy at night with the doors closing.
You had to check in at another hotel called Korne which you had to breakfast . The different in the two hotel could not be different , hotel had no
Soil
8.0 / 10.0
Position was great and very supportive on line when we had difficulties getting there before reception closed
The room had no natural light or ventilation and it was noisey. Having a kettle would be nice.
6.0 / 10.0
Location
Expensive, no breakfast, had to check in and check out at a different hotel.
8.0 / 10.0
No AC, could not open windows as an event was being setup in the court making lots of noise from 05:00.
No reception and side pathway main entrance not well indicated.
The location was good, access was not acceptable with stairs to access elevator and more stairs to access room.
Also reality if far from pictures posted of outside of hotel
9.0 / 10.0
We liked that the accommodations were as they appeared in photos. The location is outstanding and we were able to leave our bags before check in so we could walk around for a few hours without them. I thought the price was pretty good compared to other listings. I loved looking out our window into the square below. One day brides and grooms seemed to be celebrating their weddings all day one after another. Another day, there were people with a karaoke machine singing and being silly. There is a Brasserie below in the building but we did not eat there.
As far as short comings, there was a small elevator that brought us up almost to the top level 5 so it could be tricky for families with several kids or people who can navigate some stairs. We had to ask for extra toilet paper but I messaged through the booking.com app and someone brought it over right away.
1.0 / 10.0
Nothing
Room too small no space to get down from the bet . No light in the room as if we are in a Bar. No worth . No lobby need to check in onother hotel . Not worth for money . They take a security of 50 CHF as blocking amount and said it will never charge but it went from my card when I ask they said to talk to my bank
8.0 / 10.0
Breakfast was great and the lhotel was located in the centre of the old town and close to restaurants and transport. The room was very clean.
None
9.0 / 10.0
The room and location were fantastic and staff were all very helpful and friendly
8.0 / 10.0
The location is excellent
The low ceilings
3.0 / 10.0
Lack of space getting in and out of bed , the lighting was bad .
Had to walk to another hotel to pick up a key .
The USB plug didn’t work.
Very difficult to get out of the bed as the wall was there and you had to get round the TV .
The man at reception was rude and condescending.
Far to expensive for very little .
6.0 / 10.0
Great location. Right in the middle of town. I know a lot of people complain about the clock tower however we didn’t notice it with the windows closed. We were also on the other side of the clock tower in the symphony room.
No aircon. The fans provided did not help much. The hotel was hard to find at first and check in is at a different location.
Room did look very dated.
5.0 / 10.0
Very noisy with workers nearby in morning. Nice staff and helpful with car.
8.0 / 10.0
Great location close to everything that matters. This place had a fridge which is uncommon in our experience in Switzerland
There is no air conditioner so I wouldn’t recommend this place in the summertime. The constant bell ring meant we slept poorly - bells ringing every quarter hour all through the night.
4.0 / 10.0
The location was awesome. It was very close to many things in Lucerne.
The representation of the room furnishing in Booking.com were NOT representative of the furnishings in the room. The furnishings were not in a good state of repair. The chairs frame were cracked or broken. The seat slats were no longer connected to the chair. The bed was quite saggy and uncomfortable. You can see this in the photos attached to the review.
When we mentioned to reception (which is at a different hotel) we were told the owner is no longer investing in the property... just taking customer's money.
I would NOT recommend this property to family nor friends.
7.0 / 10.0
Location. Nice bathroom
Egypt room. Hot. Bed soft.
8.0 / 10.0
Convenience, staff friendliness, location and value for money, room
no room service
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Altstadt Hotel Magic Luzern. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Altstadt Hotel Magic Luzern pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Altstadt Hotel Magic Luzern?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
