Mercure Cergy Pontoise Centre





7.6Good
(677 Ratings)
"Welcoming and helpful staff (Jamila). Safe storage for our e-bikes. Superb room that was very comfortable and quiet. Everything provided for an excellent nights sleep. Thank you so much."
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4-Star Hotel
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Bar and more
This Mercure hotel is a 10-minute walk from Cergy-Prefecture RER station, which provides direct access to central Paris. It offers air-conditioned rooms with satellite TV.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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7.6Good
(677 Ratings)
"Welcoming and helpful staff (Jamila). Safe storage for our e-bikes. Superb room that was very comfortable and quiet. Everything provided for an excellent nights sleep. Thank you so much."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Breakfast not good but very expensive
Breakfast
4.0 / 10.0
The staff was pleasant, and the underground parking was very convenient.
The location was far from old Pontoise (we never got to see it), and it was in a busy, college environment but without nearby restaurants. The room was small and the bathroom tiny. Nothing like the last Mercure we stayed at. It was very expensive for the quality.
5.0 / 10.0
I liked the location
There was no water provided in the room
The room on the picture was significantly different from the room received, basically it felt more of a mass product rather than a unique experience . However, it was a room, clean, provided in good order and so much okay.
Breakfast was fine but also here the little touch of personality was missing, e.g. cutting the bread jointly and holding with paper tissues - no one would even do that at home. Some of the cups certainly old and used over years. But similar to the room, it was functional and OK.
10.0 / 10.0
Welcoming and helpful staff (Jamila). Safe storage for our e-bikes. Superb room that was very comfortable and quiet. Everything provided for an excellent nights sleep. Thank you so much.
N/a
10.0 / 10.0
Excellent and well managed. The staff are great
Nothing really
6.0 / 10.0
It was close to the place I came due to work.
It is an outdated hotel from the 1990s, it is definitely under of today 4 stars expectations. Even in the room's evacuation plan was shown 3 stars.
9.0 / 10.0
The hotel interior was very nice. Our room large and comfortable. The breakfast had everything we wanted.
A short walk to McDonald’s if you want food.
In front of the hotel the landscaping is in poor condition , giving a bad first impression when you drive up.
Also the restaurant adjacent to the hotel lobby is out of business, so there’s only breakfast in the hotel .
9.0 / 10.0
We liked breakfast. Staffs are very friendly and helped every time.
My room doesn’t have a toothbrush and toothpaste.
8.0 / 10.0
Clean
Spacious
Well-designed room
No streaming services
7.0 / 10.0
Clean and convenient
Quality of the bed
6.0 / 10.0
The hotel employees
The Room Size
Far too much old furniture and the toilet had a water leak and the halter toilet paper was spoiled.
7.0 / 10.0
Very friendly and helpful staffs. Liked the fact that the WC was separate from the bathroom.
The bed/ mattress was very uncomfortable
7.0 / 10.0
- Good breakfast
- Friendly staff
- Car park available
- Small bathroom with separted toilets without washbin
- We didn't appreciate that the housemaid left one pyjama on the suitcase after cleaning the room (see attached photo). It could have simply been dropped on a chair, table or wherever but why on the suitcase?!
7.0 / 10.0
Room was comfortable away from the hustle of city. All basic facilities were provided. Overall stay was good.
Property felt pretty old. Breakfast spread was mediocre. There is no onsite restaurant.Did not meet my expectations.
10.0 / 10.0
rent pænt god service,
4.0 / 10.0
the location and the staff. very friendly staff.
the cleanliness. everything in that hotel is old. Frankly it’s not a standing of a 4 stars hotel. rather a 2 stars hotel. but again I heard in Paris hotel aren’t that good.
8.0 / 10.0
Great location to the paris. Very polite welcoming staff
7.0 / 10.0
Lovely bedroom, renovated bathroom, great toileteries and very comfy bed
Breakfast is not worth the money
8.0 / 10.0
Modernised rooms providing nice atmosphere, very nice staff
nothing really
8.0 / 10.0
Location and price
Add-on to buy too pricey
4.0 / 10.0
ither than the problem encountered, tha mbiance of the hotel is fine
necausebi booked standard double bed room i made sure it was double room but i was diverted to twin hed room at the end and that made me and my partner distant amd we were not happy about it
7.0 / 10.0
The air conditioning wasn’t working properly
8.0 / 10.0
The hotel is very welcoming and staff excellent
Late check out
10.0 / 10.0
I liked how staff were prompt to answer my questions and helped me know where to look for services. Janilla went out of the were to suggest a bus ride to the Airport which was very helpful. Ange, Stéphane, Hamilton and Oum were also great in their service rendered to me and my brother.
Not applicable
4.0 / 10.0
NOTHING
Poor ventilation system , in need of refurbishments, very basic bathroom facilities , house keeping kept knocking two hours before check out , I was unwell and needed the facilities, but only till 1130.
I stayed in three Mercure Hotels , Dieppe very good, Rouen acceptable , Cergy Pontoise not good.
6.0 / 10.0
clean hotel
customer care
7.0 / 10.0
Smell once entered room, first I thought someone was smoking there before, but probably it was bad ventilation. Winter blanket, although its June. No sope in bath, probably cleaner forgot to fill in. Breakfast, 16eur and no veggies next to scambled egg, at least tomatoes or cucumber.
10.0 / 10.0
Excellent customer service
Top of the view and peaceful sleep
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Cergy Pontoise Centre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Cergy Pontoise Centre pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Cergy Pontoise Centre?
We found 1 amenities for this rental. This includes , and business facilities.
