Mercure Antibes Sophia Antipolis

Clean hotel, very comfortable beds, friendly staff.

Firstly, I would like to say a big thank you to Priscilla at the front desk in reception. She was incredibly professional, accommodating and very very helpful. I always ask a lot of questions and even though I didnt understand any french, she still indulged me. The other members of staff were also very friendly but I engaged with her more. 5 stars for her!

Not a lot but my phone in the room wasnt working and there was a TV signalling issue for about a day or so. But that didnt damped my spirits as we all still had an excellent time at the Mercure. I will definitely come back

Restaurant, breakfast, staff very friendly

Little bit outdated rooms and pool area

The restaurant and breakfast were good. The pool and bar were nice. Big room. the location is good to explore cannes, antibes, etc and private parking is available without any cost.

I was shocked that a mercure 4 star hotel was with lack of staff on august! there were moments where you couldn't find anybody available. Worst than that the staff from the bar and restaurant did not speak english! They also forget to put a crib in the room and to guarantee the early check in which was requested months ahead. If I hadn't insist I wouldn't have had a place to put my toddler to sleep. It was also problematic to have pool towels as they would everyday find a new excuse to justify the lack of available towels (problems with the cleaning machines, etc).