Hotel Hagemann Hamburg Hafen

I was attending a festival at the southern end of Wilhelmsburg so just needed a budget base for that. This hotel fitted the bill 100% - it was cheap, secure, well located (right on the 13 bus route) and just 20 minutes' walk from the festival site. The room was pretty basic but had everything I needed - a comfortable bed, a clean shower and a window for 'aircon'. The breakfast was good and really set me up for the days ahead. Staff were helpful and friendly (the fact that I can speak German might have helped). Would definitely stay here again if I am back at the festival next year!

The hotel lift was painfully slow - ended up using the stairs rather than wait for it. Good exercise!

Lovely apartment room was a perfect stopover for our road trip

No tea and coffee in room

nice hotel located in the industrial part of the city, the hotel has a parking lot (the parking lot is large but it can be a problem if you arrive later in the evening), friendly staff, clean and large room with a kitchenette, tasty breakfast

Busy location, our window faced the road and opposite a construction site

Nothing appealed to me once I was checked in.

Staff made no effort to be helpful as our arrival was earlier in the day. We had to leave the hotel and find somewhere else to wait for just over five hours after a long flight. No lounge area for guests to sit down. Could not get an extra pillow, was told to come back to reception after 2 and half hours which would have been after 9pm. We were already tired and just needed to get some sleep. Just poor service.