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New Hotel de Lives

Property building

Bed, Bedroom

Shower, Bathroom, towels

Bed, Bedroom

Bed, Garden, Bedroom, Garden view

6.8Average

(712 Ratings)

"Everything- terrific hotel, great spacious room, fantastic bathroom, good food, helpful receptionist"

Verified guest

Don't miss out! Price and availability may change

6.8 / 10.0

Average(712 Ratings)

Hotel in Wallonia, Belgium

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

About this hotel

New Hotel De Lives enjoys a location along the Meuse River, a 4-minute drive from the nearest E411 Motorway Exit. This hotel is provided with an à la carte restaurant, a bar and a garden with a terrace.

Amenities at New Hotel de Lives

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

TV

Wheelchair accessible

Family friendly

Free parking

Map of Wallonia, Belgium

city location on map

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

6.8Average

(712 Ratings)

"Everything- terrific hotel, great spacious room, fantastic bathroom, good food, helpful receptionist"

Verified guest

Don't miss out! Price and availability may change

$$$$

6.8 / 10.0

Average(712 Ratings)

Hotel in Wallonia, Belgium

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

Map of Wallonia, Belgium

city location on map

Available Rooms

About this hotel

New Hotel De Lives enjoys a location along the Meuse River, a 4-minute drive from the nearest E411 Motorway Exit. This hotel is provided with an à la carte restaurant, a bar and a garden with a terrace.

Amenities

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

TV

Wheelchair accessible

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

6.8 / 10.0

Average(712 Ratings)

100% verified reviews

6.0 / 10.0

Very disappointing start to our holiday.

Size of room nice and large, good to have family room divided by curtain. Beds were very comfortable. Breakfast was very good with very friendly staff.

Unfortunately although we arrived during requested time, the hotel reception was locked. Tried contact number but only received recorded message. Bar staff finally let us in an hour after we had arrived, our booking couldn't be found, eventually reception staff were called and arrived. Still booking couldn't be found and was only resolved following a further call to another member of staff. There was no apology or warm welcome. Once we got to our room there were a number of issues:- 1) Kettle was faulty - lid didn't close or turn off when boiled. 2) Electric socket next to right side of double bed was hanging off wall. 3) There were only a few light bulbs, the rest were not working or missing. 4) There were no spare toilet rolls in bathroom.

9.0 / 10.0

A surprisingly pleasant stay with great value, but a few quirks to be aware of.

I stayed at New Hotel de Lives during a very busy Easter weekend, and it turned out to be a pleasant surprise. I was initially hesitant, worried it might have a motel vibe, but it was absolutely fine. The room in the new building was clean and cozy, and I really appreciated the bathtub - even though water leaked a bit through the glass. The location is great if you’re driving - free parking and easy access to the highway were major pluses. It’s also a short drive from Namur and Dinant, so perfect for exploring the area. Just keep in mind that you do need a car, as it’s in a remote area. There are no nearby restaurants or shops, so the on-site restaurant is a big benefit. It was popular with locals, and while the food was tasty, the menu was definitely on the pricey side (around €20+ for a burger). The breakfast didn’t offer a huge variety, but everything was fresh and delicious. It was a bit unusual to have to prepare your own bacon, eggs, and toast - especially since the appliances didn’t work on the first morning, though everything was fine after that. The staff was a standout. I was surprised and pleased that they spoke English so well. Special compliments to the young receptionist who was incredibly helpful-juggling both front desk duties and assisting with food service. The room itself was peaceful in terms of outside noise, but the sound insulation between rooms was lacking. I’ll just say that I became very aware of my neighbors’... enthusiastic activities throughout the night, banging walls... Housekeeping was excellent - my room was cleaned thoroughly and with care. The natural surroundings were beautiful, adding to the overall experience. For the price, it was an excellent value. I would definitely stay again.

-Bathroom glass panel leaked water while using bathtub, floor was soaking wet -Poor sound isolation between rooms -No clear instructions for cooking raw eggs or using the electric pan at breakfast -Limited staff availability outside of restaurant hours. There is no 24-hour reception, so if you need assistance late in the evening or early morning, it can be difficult to reach anyone. This could be inconvenient for late check-ins or if any issues arise during your stay -Very remote location – a car is a must -TV on the side wall at the weird angle, impossible to watch - Open closet without doors (smell from the restaurant getting into clothes)

9.0 / 10.0

Quiet and comfortable.

The room is quiet and bed very comfortable with good bathroom. They offer bottles of water and a couple of coffee.

The wifi signal on room 28, which is the last of the new building, is not strong enough to maintain a connection. The TV has also no channel option.

3.0 / 10.0

I like the province of Namur very much, but I never go back to this hotel.

parking was easy, and leaving after 3 days was easy too. The shower was great.

First: The reviews of this hotel I had not read before, please do so on google, booking AND tripadvisor. Second: This hotel has a poor to none complaint handling. So if you read all this and go anyway because of the attractive pricing, and its not what you wanted, you could have known just like we could... hygiene is poor and below standards, like the higher ridges had a finger of dust on them, a lot of brown in the shower in the corners. The towels have a sharp smell of chemical cleaning, and in the restaurant the top of the laminate flooring is worn in corners which is great for bacteriae breeding. This kind of place makes me worry about Escherichia coli on every doorhandle and what not. The bed was too small and old, and we really had back aches in the morning. All things combined I was kind of worried the bed was really clean inside and if i could get scabies of it. the cap from the electric came off at night, which is right behind the pillow where my girlfriend slept. 240 V was open for electrocution. We are still looking into that for an official complaint. Saturday we were kept waiting on the stairs by some nearly 18 y/o who was hauling a folding bed to the ground floor after partying all night, and then I saw the connection with residing restaurant personnel and the "studios" on the third floor. No service from the restaurant like no coffee during the day, and no drinks allowed to take up. The television only has french channels which is a loud example of the orientation of this hotel which is not international. Just a few people speak a poor english. And while in hospitality business, not realizing who pay for their checks all the time, and thats the customers. I can not understand why people that dislike tourists, work in a place where they have to service them. That is the vibe of this place, send us your money and shut up.

10.0 / 10.0

Exceptional

Everything- terrific hotel, great spacious room, fantastic bathroom, good food, helpful receptionist

Nothing

1.0 / 10.0

Not a nice place to stay to loud.

Breakfast was good

Birthday party with live music kept us awake till the early hours, we left early in the morning with little sleep,and for the first two hours there was no hot water as we were told the boiler was broken down,, would not stay there again.

9.0 / 10.0

Great location, good quality rooms and friendly service

Hotel was well situated for our road trip. We were really pleased with the quality of the rooms that look they had been recently updated. Friendly service!

We weren't aware that we needed to book a table for dinner in advance as its quite a popular restaurant. Nonetheless there was a lovely italian place a few minutes away.

9.0 / 10.0

great value for money. lovely place

Great restaurant in the evening. Offers an early breakfast.

4.0 / 10.0

Disappointing

Supprisingly quiet, considering there is a restaurant downstrairs and a busy road right next to.

Electrical repairs needed, broken and flickerin lights, broken sockets, an on top of the all the hair dryer catched on fire!

9.0 / 10.0

Superb

The room was very nice and clean. The breakfast was quite rich.

8.0 / 10.0

Very good

Everything was all right.

No lift in the annexe

6.0 / 10.0

ok for one night

ground floor room as requested

only one ramp to enter hotel through restaurant. Bottle of water in room seal broken suspect just tap water

5.0 / 10.0

overpriced for the kind of room and service

functional room, no frills but OK

No elevator,

4.0 / 10.0

Worrying.

Bed was comfy.

We had already paid for the room before we arrived. We were then made to pay an additional 100 euros, for any expenses we might have inccurred while we were there. Which they say will be refunded in three days. They then took a photocopy of our payment card, and left it in an office at the back of the bar that all the staff had access to. I asked for it back the next morning as the manager had promised us we could shred it ourselves in the morning. But he wasn't there. The girl in charge refused to give it to us. So we had to leave the photocopy of our payment card there, not knowing what would happen to it. The Financial Conduct Authority would be up in arms over this in the UK, and I'm not happy about it either.

1.0 / 10.0

Bad

Staff attitude. 24hr attended reception desk. We arrived at 23:00 hrs to find hotel doors locked after pre arranged late check in. Rang the number on the door the woman did not care. We were left on hotel steps with no where to go and had to find alternative accommodation.

1.0 / 10.0

We arrived. Hotel was closed. We had to sleep in car

The hotel was closed. My son and I and dog had to sleep in our very packed car. I had very little sleep which is a concern because New Hotel des Lives was a stop on our drive from London to Croatia. On booking I confirmed by message and phone call with hotel that it was ok to arrive late, and asked for details of late checkin. Another reason for phoning them is that they asked me to email my credit card details, which I did not want to do, so I gave over phone. On arrival there was a phone number on a notice on door. It had an answerphone message saying hotel not taking reservations and only in emergency to call a number they gave. That number was not recognised. Then at about 6:30 am a member of staff arrived. She said the hotel is closed, and she could not give me the room i booked. This experience has been very inconvenient. At a minimum I expect a full refund, with an email to confirm, and also confirming that New Hotel de Lives has NOT made and charge to my credit card.

7.0 / 10.0

comfortable but not for late traveller

the bed was very comfortable and mini bar available

it says 24hr reception but also says reception shuts 2200 so for a late traveller this is no good. I paid a deposit to have a card put in a safe for use but luckily I sorted this in Uk beforehand also the tv network was out of order

7.0 / 10.0

Good

Quiet hotel with a nice bar and restaurant. Friendly staff.

The steps up to the main entrance.

1.0 / 10.0

Bad

No electricity in the bathroom, no toilet paper. Breakfast very small. I'm not going back to the hotel.

6.0 / 10.0

Not sure to recommend it!

Location😊😊😊

Room is not sound-proof 😒😒😒. We're woken up by the loud noise from the people above us who came late at night! Bedsheets are not so clean!

7.0 / 10.0

Okay for our needs

The restaurant. The rooms had everything we needed but were basic.

Two items in the room were broken.

9.0 / 10.0

Superb

very helpful and friendly staff. good service

7.0 / 10.0

Just right

Just the right choice for the time

Breakfast

10.0 / 10.0

Exceptional

Hotel Sympa, packing facile.

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