Park Tower Inn





5.9
(2,432 Ratings)
"The staff is amazing"
Verified guestDon't miss out! Price and availability may change
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Located within 1.4 miles of The Grand Majestic Theater and 1.6 miles of Country Tonite Theatre, Park Tower Inn has rooms in Pigeon Forge.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Family friendly
Accessible by lift
Key access
Key card access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
5.9
(2,432 Ratings)
"The staff is amazing"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
We like the location and the indoor lazy river and pool. We liked thw fireplace and jacuzzi in our room.
This was our honeymoon. We wanted a little romance. We got a room with a fireplace and jacuzzi. Room was nice, clean with balcony but we had to walk 6 flights of steps to get to it as the elevators were out of service. So we had to carry all our luggage up 6 stories and no help was offered with that. Every time we needed anything we had to walk the walk...went down to lazy river/pool and they had all the windows opened and had equipment everywhere. It was so cold in there that you had to stay in thw pool to stay warm. So we couldn't enjoy it or relax on a float because we would freeze! We are home now and both are sick. House keeping and laundry workers were dressed in inappropriate attire unbecoming a hotel worker or professional. Cheeks out, (not sure why as it was seasonally warm but not that warm!) , bellies out, honestly looked as if they could have been soliciting for something other than room cleaning services. Not one spoke to us when passed in hallways. Advertised breakfast on billboard out front and on website, THERE WAS NONE. this place has changed so much after changing hands that we won't be staying there again and its a shame cause it was always our favorite, but not anymore. Although I can appreciate the renovations, customer service and satisfaction should always remain top priority.
3.0 / 10.0
Location Balcony
They did not bring us towels the bedding was stained up carpet was dirty
3.0 / 10.0
They did recognize that we were not able to use the stairs, so they got us a room on the ground floor
I do not like to leave bad reviews, and I did let them know they needed a total renovation.
10.0 / 10.0
The staff is amazing
2.0 / 10.0
The location
Everything else. The staff was very unfriendly. It was the dirtiest hotel I think I’ve ever stayed in. The room they gave us had mold in it and stuff was broken in it. The second room they moved us too was also dirty and barely had any hot water. The beds were uncomfortable. And don’t even get me started on the pool. It’s nothing like the pictures. Very run down and broken and the jets didn’t even work in the hot tub. There were no doors to the exterior of the building that were secured. Anyone could get in. They kept using “we’re remodeling” as an excuse every time I mentioned their facility. We will definitely never be back. When I mentioned that the pictures done match the reality of the hotel they blamed booking.com. I wasn’t even offered a discount for all of the trouble we were caused by this awful hotel. The elevator was nasty too(only one working one by the way. Very moldy and very nasty. Not worth the money at all
10.0 / 10.0
Breakfast was great, with a lot of choices. Everything was great! Very friendly and helpful staff.
Hot tub jets where out and need fixed!
1.0 / 10.0
Nothing
Everything
5.0 / 10.0
The location is great!
It was under construction
10.0 / 10.0
Room was very good, clean and roomy
breakfast was a stale donut and coffee.
9.0 / 10.0
The staff was nice. The location is good.
It could have been cleaner, but I did notice that the property is being upgraded, which could be the reason it wasn’t as clean as it should have been. I guess they are remodeling.
10.0 / 10.0
It was very quiet in the staff were very nice
Well, there was a piece of the ceiling out above our toilet kind of concerned me a little bit
10.0 / 10.0
Quiet friendly staff fun pool lazy river and hot tub warm pool was cold
Pool was cold
5.0 / 10.0
Staff are very nice.
Signs said remodeling. Had to walk down multiple flights of steps to get to the pool due to elevator that goes to pool was out of order. The concrete floor in the lazy river was chipped and hurts when stepped on. No floats for lazy river. Hot tub didn't turn on. The perfume smell in all the halls is so strong you can taste it. If you have allergies, I don't recommend this hotel.
3.0 / 10.0
No bugs
The food was trash, the smell was terrible and my beds looked like my child made them. Pillows were barely pillows. Small rooms and the TV was crap. My shower faucet leaked and the water wouldn't turn off completely. I could barely move to dry off. Very unhappy. Instead of redoing the halls how about doing something to the rooms.
1.0 / 10.0
Nothing
Everything. The rooms were nasty, no management to help with problems.
1.0 / 10.0
Horrible experience
Everything 19 inch tv in room no electricity outlets worked in room and told front desk they said they didn't care
9.0 / 10.0
Convenient location and pricing
Wished they did housekeeping everyday
5.0 / 10.0
The front desk guys are great . Location was great.
The beds were hard as a rock like sleeping on the floor. Wall plugs were coming out the wall in our room. The pool was OK but leaking pipes and there were maybe 5 floats with a whole hoyle full of people. Breakfast was OK there wasnt any coffee and or juice all the machines said out of order. We had to go out and get breakfast and expense we didnt expect to have since hotel offered it. The description of room on booking is totally wrong no of the room have walk in showers at all. They are all standard bathrooms with tubs and no walk in showers. I expected to have a walk in shower for ly handicap mother and there wasnt one in the facility at all.
5.0 / 10.0
The breakfast was ok the pool lazy river and hot tub was nice
The pool and lazy river really wasn't heated
8.0 / 10.0
Everything was good about the property
The hot tub was too hot and no jets and the pool was way to cold
1.0 / 10.0
Nothing
The hotel was being renovated which was not advertised & there was construction mess everywhere. The doors & windows to outside were open even at 1am because the chemical & paint fumes were so strong. I have asthma & allergies & I was having trouble breathing from the odors. The hotel was dirty & in bad condition. The pool & hot tub were contaminated & closed. Our room was nasty. I don’t think it had been cleaned from the last guest. There was a tampon on the sink counter, a used tampon in the trash can, there was a prescription pill on the dresser (which my children could have put in there mouth if I had not seen it), there was trash in the dresser drawers, used bandaids under the bed, mildew on the walls & ceilings, curtains were falling off of the curtain rod, there were bugs crawling everywhere & dead bugs in the glass globes on the light fixtures, some of the lights bulbs didn’t work, the floors had trash & crumbs & had not been vacuumed, the beds were made, but the bedding had stains & looked dirty, the towels hanging by the sink had dirty crusty stains & definately weren’t clean, there were stains on the walls that looked like poop smeared on them, there were black shoe prints on the white tile floors, & the bathroom toilet & shower were not clean.
7.0 / 10.0
Great location, plenty of parking, beds were comfy.
The balconies are not “private”. Garbage can in the middle of hallway needs to be changed twice a day, it smelled horrible. Only one elevator worked.
3.0 / 10.0
Nasty
Nasty. The rooms were dirty. For money I paid it should have been nicer
3.0 / 10.0
Not much. It was located behind all the parkway attractions and kinda sketchy
Apparently they are doing some remodeling and in which case cleaning anything is not a priority. Our room was dirty. Major stains on carpet and saw a cockroach. Staff not willing to help with anything.
10.0 / 10.0
It was in the heart of pigeon Forge yet not on the main drag, so it was quiet. Everything was in walking distance.
I have nothing negative to say I enjoyed everything
4.0 / 10.0
Location was nice
Dirty! Pool and lazy river look nothing like the pictures. Very run down and outdated.
1.0 / 10.0
Nothing
Bed bugs
7.0 / 10.0
The room was big and the bed slept wonderful.
The entire place was outdated. Stains all over different areas on the carpet throughout the hallways and the carpet that looked as if it was from the 90s. One of the walls in my room had a burn appearance to it next to a plug that did not work.
1.0 / 10.0
Nothing
Guests were checking out as we arrived. Complaints about nasty rooms and bugs everywhere.
1.0 / 10.0
location
all the rest, the photos are not accurate, The place stinks and is run down, dirty smells like a wet dog.
7.0 / 10.0
The pool, lazy river and hot tub were great and breakfast was good. The location is nice, it's a short walk to the island and to Publix if you want to go grocery shopping.
Breakfast could have had some more options they were also in the middle of a remodel so hopefully next stay they'll have it updated.
7.0 / 10.0
Very nice staff. Very comfortable, clean, good breakfast, convenient & quiet location just off the Parkway! The lazy river, pool and hot tub were awesome and clean :) Can’t beat the price!
I liked everything while I was there. It’s an older hotel that needs some TLC and they are working on that. Not a 5 star hotel by no means, but met all of our needs!
2.0 / 10.0
Place was dirty the room had damages pride was leaking smelled terrible the pool and lazy river was infested with mosquitos, and the pool wasn't heated
Place was dirty the room had damages pride was leaking smelled terrible the pool and lazy river was infested with mosquitos, and the pool wasn't heated
4.0 / 10.0
The breakfast was good. It was comparable to hotel food. I really enjoyed the waffle maker. They have an indoor lazy River, pool and hot tub. That was nice. The staff was very friendly and kind.
There’s a sign that says they are remodeling. The whole building is in pretty rough shape. It didn’t feel very clean. It was cheap though so this is one of those “get what you pay for” deals.
2.0 / 10.0
Great location for a hotel and breakfast was good, dining room appeared clean. Smelled good.
FILTHY! Everything is in poor condition and DIRTY! DIRTY! We had a good price and stayed because we didn’t have children with us. If I had my grandchildren, we would have left!
7.0 / 10.0
Great location, good breakfast, reasonable price.
Beds were hard as a rock. Pool was not heated was so cold.
2.0 / 10.0
No shower curtain , the carpet was filthy. The curtains were filthy. No blanket on the bass . Nasty !!
Everything needs cleaned and organized. The carpet is horrible.
3.0 / 10.0
Location
Everything was so nasty filter was so nasty my husband had to clean in order to breathe and floors had never seen a vacuum in a long time and pool was nasty
5.0 / 10.0
The Staff was friendly when I got there, The younger guy was very nice and helpful
They advertised a heated pool, it's not. It's a heated lazy river. Which is fine, but that's not what's advertised, I booked last minute without reading all the reviews. When I called to cancel, they told me on the phone I would be charged. When I arrived, they did bring it up. The gentlemen (must have been someone different) he was nice allowed us to look around. I left it up to my daughter she wanted to stay. I know that they are upgrading. But honestly, I wouldn't go back till after, which I'm sure the price will skyrocket when or if that happens. The bed had a huge dent on one side. If you're looking for somewhere cheap to stay, go for it. The breakfast is about what you fine everywhere. But the pool area does not look like the photos. Again, shout out to the younger guy, he was really sweet and helpful. It's a decent place for the price. They just need to update how they word "Heated pool" its misleading. I got this hotel because I wanted to keep it a cheap little weekend get away, figured we could hang in the pool most of the time. But the hot tub jets did not work, (it was VERY hot), the lazy river was warm, but both pools were ice cold.
10.0 / 10.0
It was very clean, all of the amenities were available, and it was located right where everything was/in a reasonable walking distance from everything! The staff were extremely helpful and friendly!
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FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Park Tower Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Park Tower Inn. Enjoy the water!
Is Park Tower Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Park Tower Inn?
We found 17 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
