bp24 Hotel Aachen

They have an automatic check-in machine, so you don't need to deal with people.

The check-out was confusing, we didn't know if it was done on the same machine or not, since we could not, we leave the key in the room.

Small room, but very clean and nice. There is an elevator and it's just off the ring road. Just cross and you're in the altstadt. An Italian restaurant next door. A German one next to that, and a Vietnamese across the street.

In my case, the TV remote didn't work, and the shower door needed repair, but they should already be fixed. Not so minor was that I didn't see the notification that I need to also pay the 2.5 euro local tax before I had left town. There is no staff at this place, so you'd have to go a few blocks away to their staffed location to pay this. As a foreigner, this will be a big hassle now to go to my bank back home and make an international payment for a small sum, and I will have to overpay to make sure the conversion provides enough.

Good value for money. The room was clean overall and the location was convenient - about a 20-minute walk from the university, which also gave us a nice opportunity to walk through the city. Communication was good as well: there is no traditional reception desk, but our questions via Booking.com were answered quickly.

The mattress was quite firm - my brother liked it, but it was a little too hard for me. The room was clean, although not perfectly, and the renovation looks rather old or poorly finished. There was also an unpleasant toilet-like smell in the corridor, but fortunately there was no smell inside our room. Some traffic noise can be heard, and check-in is completely self-service via a computer, which may feel unusual if you expect a traditional reception.

The beds were comfortable. Cheap option. It is fair for its price. The location is also ok. Also, I tend to prefer hotels with no reception

It could be a bit cleaner and it needs a renovation in the bathroom.