"We had a fabulous time here! Clean rooms, gorgeous balcony, staff was helpful, a simple but nice selection for breakfast, and right in the heart of this beautiful town."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this inn
Weisses Lamm is located in Hallstatt, within a few steps of Museum Hallstatt and 13 miles of Kaiservilla. 22 miles from Loser and 24 miles from Kulm, the inn provides ski storage space.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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$$$$
Top rated by guests
8.4Excellent
(2,177 Ratings)
"We had a fabulous time here! Clean rooms, gorgeous balcony, staff was helpful, a simple but nice selection for breakfast, and right in the heart of this beautiful town."
Weisses Lamm is located in Hallstatt, within a few steps of Museum Hallstatt and 13 miles of Kaiservilla. 22 miles from Loser and 24 miles from Kulm, the inn provides ski storage space.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
Dishwasher
TV
Wheelchair accessible
Ski in / Ski out
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.4 / 10.0
Excellent(2,177 Ratings)
100% verified reviews
9.0 / 10.0
quite a pleasant stay
The location is super convenient, breakfast and dinner are both excellent,
1.0 / 10.0
Rude Racist Threatning Person. They cancelled my booking when Iwas staring at their door only because Iasked them to sto
Avoid this Place. Rude Racist Person. He threatened me and cancelled my booking at the door. Took my money and threw me out of the hotel. Only because I requested them to keep my small bag so I could go around the town and come back at 3:00 pm to check in. Horrible service.
Avoid!!! I had booked a room at this hotel in Hallstatt, I booked a month in advance and it wasn’t cheap. But I was ok to pay as I would be in the centre of town and I really wanted to stay a night in Halsatt rather than just come for the day and leave. And I was so looking forward to my trip. I arrived there early around 10 am and knocked at their door. They answered very annoyed and said check in is at 3 pm. I said no problem but I’d be happy if I could leave my bag. They said NO, which surprised me a bit, but again I said ok then where can i leave it so as to not lugg it around till 3 pm. They curtly just said tourist information. So I searched for the tourist information which I got to know was closed ( being a Sunday ) I was desperate so I walked back to them and politely told them that the tourist information was closed so I’d really appreciate if I could leave my bag, to which again he said No , No Space. I asked again saying I could just leave it in a safe corner and if he wanted I could pay too.
He looked at me angry and said I cancel your booking you go. To which I Panicked cause I was travelling alone. I said please do not cancel my booking where will I go. He then said leave bag at the entrance but at your own risk of someone takes it we are not responsible. I found that very odd. Grudgingly I left my bag and slowly walked out. But I wasn’t comfortable so I came back and said again please tell me a safe place I can leave my bag for a few hours. At that time I also said, No where on your website or the confirmation email does it say that a guest cannot leave their bag even if they were booked to stay there.
When I said that he stormed to the check in desk. Took out a card with my details on it and took and pen and crossed over it saying your booking is cancelled , you’re a trouble maker and he literally shooed me out of the property. I was in shock. I had never experienced something like that in all my travels around Europe.
8.0 / 10.0
Alright
The balcony room was lovely, overviewing a little bit of the water. The room was spacious and the location was very good and central.
The room did not have any tea/coffee amenities and for hot water, you need to pay a vending machine on the 2nd floor. The room has plenty of space for a tea and coffee amenities. The do not disturb was on the door, however, I receieved a house keeping knock. There was also works happening in the area which ruined the calmness of sitting in the balcony. The room is not sound proof at all, although it says this in the description. The breakfast in the morning is not great if youre vegetarian. Alot of meat option and only 1 boiled egg is given per guest unless you ask for more. No room for storing luggage also on check out. The check in is strictly 3pm, no availbility earlier.
8.0 / 10.0
Good experience.
Good sized rooms with private toilet and shower. Our rooms looks very new, bed and beddings very comfortable.
There’s no available kettle if wanting to boil water for our own coffee and tea.
8.0 / 10.0
A very nice room for relaxation!
The room was great and the view was fantastic!
The fact we had to leave our luggage in the lobby. No storage.
The bathrooms on the first floor had a bad odor.
Breakfast is offered but starts at 08:00. The trains leaves after 8:00.
2.0 / 10.0
Rudest staff. Very poor costumer service.
Location. Nice balcony view.
Rudest staff and worst costumer service. Unwelcoming and so unfriendly. Uncomfortable bed mattress and pillows. Very low toilet seat. They sent me a message before the day of check in that we could leave our luggages at 12pm and check in at 3pm, but when we went to leave our luggages at 12pm, they rudely told us to go away and not allowing to leave our luggages. They were so rude and impolite. They told us to leave luggages at the Tourist info office, and they were fully aware it was close on weekends and bank holidays. Walking around with big heavy suitcases and waiting for 3 hours was such a horrible experience and a waste of time. For the amount of money we had paid, we expected a much better service. Our stay in Hallstatt was nearly ruined by this experience. We have travelled and stayed at so many places around the world, and the staff of this hotel were the worse we have ever encountered so far. So unbelievable. They need training to treat their guests better.
7.0 / 10.0
Great weekend escape
Location
Breakfast could be better
10.0 / 10.0
Value for money
We had a fabulous time here! Clean rooms, gorgeous balcony, staff was helpful, a simple but nice selection for breakfast, and right in the heart of this beautiful town.
10.0 / 10.0
Absolutely perfect, would change nothing
I stayed in the deluxe suite with a lake view. This is easily one of the best hotels I have stayed in.
I was checked in by a very nice man who even wheeled my heavy suitcase down the road (in the rain!) to get to my suite. I was not expecting him to do this at all, he was lovely and very and helpful.
The view from the room was absolutely incredible. The room itself was heated, clean and spacious. Slippers and toiletries as well as some chocolates, tea and coffee were also provided which was a lovely addition. I also liked how modern the actual room facilities were.
The TV was actually great too as it had access to regular channels as well as Youtube/ Prime etc if you want to watch something at night.
During my trip, I spent hours outside on the balcony as the view really was stunning. The balcony itself was quite large and overlooking the lake/ mountains.
The breakfast was also good and had everything you would need.
The location was really central so it was very easy to pop in and out during the day. The staff were also friendly.
I really enjoyed my stay and actually was a little sad to leave. I can definitely see myself returning in the future.
Nothing - everything was perfect.
10.0 / 10.0
Excellent comfort with very reasonable prices!
Great shower, bed, view, breakfast!
1.0 / 10.0
Never more! Terrible service and staff.
Don't stay at this hotel! The old owner of the place is crazy and they treat you as if they were doing you a favor or hosting you for free!!!
The city is beautiful, but the hotel 😖, in fact the service is TERRIBLE! Believe me, the service is so bad that they spoil your experience completely! The room I stayed in is renovated, beautiful and spacious, but there was no hot water in the shower. We tried to talk to the person in charge, but we were ignored. We called, but the crazy old woman (I think she's the mother of the person responsible for the hotel) hung up the phone in our face. I couldn't even wash my hair, because with 10 degrees outside, taking a cold shower is cowardice! The bedroom door doesn't lock from the inside and they don't respect the do not disturb sign on the door, they enter your room even with it hanging on the door. Breakfast is limited, they don't replenish the breads, there are almost no fruit options, they don't replenish cheese and ham, there is no natural juice, there are no scrambled eggs and no hot dishes. The only thing they give you is a boiled egg (1 egg per person). Depending on the room you stay in, you have to walk down the street to get to the part where breakfast is served, and if it's raining, you'll have to go from under the rain! Coffee starts at 08:00 and ends at 10:00, just as check-in starts at 15:00 and ends at 18:00. Even before 6 pm there is no one to serve you at the hotel reception, in fact, the hotel doesn't even have a reception. There is no double bed linen, there are two single duvets, in a romantic city like this, not having double bed linen is strange to say the least. A tip for the owners: you are not obliged to have a hotel, if you decided to have one, do your job well done, you are being paid for it!
Service. The lady in the breakfast and reception. Terrible. Was not hot water and the staff did not provided us any solution. Avoid this hotel!!!
1.0 / 10.0
False Advertising, Real Injuries – Our Nightmare Stay
I appreciated the variety of products and amenities in the apartment — the kitchenware and equipment, the washing machine, and more.
I did not appreciate the misleading information provided to the public.
To reach the booked unit, we had to climb over 40 steep steps — not just 7 as advertised.
The bedroom is located in an attic space — a real safety hazard! Every time you stand up, you hit your head on the sloped ceiling. Waking up in the middle of the night for any reason becomes almost suicidal. The number of times my wife and I hit our heads was terrible.
We were forced to stay in the room for two full days due to severe head injuries. I truly don’t understand how this place was ever granted a license to host guests.
The owners or whoever manages the property are extremely unpleasant people.
We ordered breakfast and arrived at the restaurant one hour before closing time, just as we had been told. What we found was leftover food that should have been thrown away. Instead, we were told, “That’s all there is.”
Disgraceful. I’ve never felt so deceived, hurt, and disappointed as I did after this terrible stay at this so-called hotel.
10.0 / 10.0
Great stay!
Great location, beautiful views and very clean.
No complaints but please know that you should be prepared to pay for most things in cash, very few places in Hallstatt accept cards.
10.0 / 10.0
Cozy and peaceful
Penthouse has beautiful uninterrupted views across the lake, has everything you need to keep warm or cool, a great kitchen for cooking up some simple meals. The elevator to the apartment door was so convenient. Hosts were prompt in answering any questions.
Nothing
10.0 / 10.0
Perfect place to stay in Hallstatt, with lovely views of the lake, and numerous dining options less that five minutes aw
The location in the heart of town was amazing, with our own private deck overlooking the lake. We could not imagine a better place to stay for our(too short) three night stay.
Nothing
10.0 / 10.0
Great hotel with a fantastic lake view.
Location, room, lake view.
9.0 / 10.0
Wish all the best to the hotel to continue to grow in the market. We really enjoyed our stay there.
Close to the center, spacious room with view to the mountains. Variety and delicious meals for dinner. Attentive staff.
Not too much variety of food for breakfast.
10.0 / 10.0
Great!
I loved the location and that you get a balcony with a great view!
8.0 / 10.0
Lovely stay with great location
The location was excellent , nice big room and comfy beds also very clean
The hotel is a good 12/14 minute walk away from the property, there is a free shuttle bus which is good , parking cost is €34 for 2 nights.
The lady who served breakfast is not very friendly , our breakfast was included which was nice , but we didn’t have a choice of eggs you got what ever was on that day either boiled or fried , my husband asked for one more coffee one morning and the lady said that will cost €3 and to her word she charged us €3 on our departure ! I think service is so important as we would not return to this hotel because of this !
10.0 / 10.0
Beautiful apartment with a fantastic view
We loved the apartment. It was large, well equipped and had a very comfortable bed. We made good use of the washing machine downstairs and loved the view from the balcony.
10.0 / 10.0
Breakfast is delicious! Location is super!
The room is super clean ,chic and big with stunning wide lake view!
No
9.0 / 10.0
Fantastic if fancy customer service is not a priority.
Perfect location
Great value
Good restaurant
Very authentic Austrian
Breakfast good...if you accept no choice of coffee or eggs. Your coffee is simply Black Coffee & no negotiation. The eggs arrive at your table as a surprise- soft boiled one day, fried with bacon the next. We found it a fun experience.
No Smart TV so no English channels
3.0 / 10.0
Great Hotel, very bad service
Location and installation
The staff…the worst service I have ever received
7.0 / 10.0
Good
Everything was good. I saw so many bad reviews before I booked this hotel but it’s not that bad . Everything was good enough
One of their employe. She worked in the breakfast time. She was so aggressive. She never smile and she looked like a resist
The large balcony with stunning lake views, the perfect location right in the middle of everything, how spacious everything is: huge and very modern bathroom, lovely kitchen area with lots of natural light, comfortable bed by large window with beautiful views, delicious breakfast!
The washing machine is in the basement and we had to share with other people, so we had to keep going back and forth because it was always being used, and there’s no dryer. But we managed to get two loads of laundry done and we used one of the large drying racks that were provided. We folded it and brought it to our room. So it was not a problem, but it would be nice if another washing machine was available.
10.0 / 10.0
We enjoyed our stay and are planning to go back.
Breakfast was delicious and filling. Location was great with a stunning view and everything was easily accessible. Staff at the restaurant was really helpful and friendly both in the morning and in the evening.
Two things that we didn't like that much. The bed wasn't that comfortable and there could have been more eggs at breakfast. Oh, and Kaiserschmarn wasn't warm enough, some parts were cold.
2.0 / 10.0
I will simply give this residence a bad review for their actions. I do not recommend this place.
Location is great. Breakfast was also great.
When we arrived at Steeg we discovered that at Hallstatt all means of transport will come to a halt at about 17:30hrs.
We missed the last bus, because of the flight delay we had. We tried to contact the property so that they send us a taxi to pick us up at our own cost. They did not care and were willing to leave us stranded even though the stay was paid in advance. The second time I called them, they did not answer as they recognised our number.
We walked nearby and found Rossie's B & B. After explaining to the owner what had happened, she took pity and decided to help us. She called our property and asked them to send us a taxi. If it wasen't for her help, we would have been left stranded.
Me and my wife were really not happy from the action that the management at Weisses Lamm took on us.
They should be ashamed of their selves.
10.0 / 10.0
Best stay ever - incredible hospitality
Loved the place and clean everything. The location was insane you need to sit on the balcony for a night just to enjoy. Loved the staff and breakfast in the morning was a great price.
Could use more mirrors!
9.0 / 10.0
Overall a great location in the middle of town and a comfortable stay
Big room with balcony and beautiful views to mountain and lake. The beds and pillows were so comfortable.
No kettle in the room. There was a vending machine for hot drinks but it was broken and when we asked the kitchen for hot water we were charged 1 Euro. Seemed petty. Some of the staff could’ve been a little friendlier.
10.0 / 10.0
Beautiful, restful -what a great place.
The suite was perfect - right on the lake, close to the main guesthouse and in the middle of town so finding things to see and do was easy. It was lively during the day with daytrippers and quiet at night. We got a wonderful night's sleep. The The suite got plenty of light. Check in and out was easy and it was a short walk to the ferry to catch our train. Breakfast was tasty, coffee and tea were also very good. The breakfast room was clean and nice, food was laid out so it was easy to find. There was a wide variety of foods to eat. Staff was professional, warm, and responsive. We had a great stay.
No complaints.
8.0 / 10.0
Comfy room
We had a pleasant stay overall. The room was small but very comfortable—I actually loved it. Although the hotel doesn’t have a dedicated luggage room, we were able to leave our bags at the reception until check-in time at 3 PM, which was helpful.
A sweet touch was the complimentary chocolate we received upon arrival. Breakfast was in a European style: eggs were served directly to our table, and we could then choose additional items ourselves. It was a nice and satisfying start to the day.
Some of them cannot speak English, but it’s ok
10.0 / 10.0
Hallstatt is wonderful and Weisses Lamm also 😊
Location, room, view from window! The staff was very responsive, they gave us a takeaway breakfast, wich was like a lunch :)
Nothing comes to mind.
10.0 / 10.0
Nice view
Nice room and Cleanness
Nothing
3.0 / 10.0
Worst hotel staff that I’ve met in my life
Facilities are good and the place is clean.
The worst staff I have met in a hotel in my life. There was a door to the balcony which my wife just tried to turn the lock handle and open which fell on her. The hinge of the door was damaged by someone else or had erroneously installed. With the bang I heard, when I turned to check, my wife was on the floor under the door which weighed at least 20-30 kilos. Nobody at least said sorry for what happened. When I talked to them about my disappointment about them not apologising for their broken door, they adamantly said the door cannot break like that. If a simple door handle turn can break a door which weighs at least 20-30kgs, then what safety you have in this hotel.
The entire staff except one guy who served us dinner (not the one who checks you in as he is the one who said the door cannot break like that) were rude and not smiling. If you are not expecting a unwelcoming and rude staff, you shouldn’t stay in this hotel.
9.0 / 10.0
Beautiful, quiet accommodations with a view of the lake. The staff were always helpful. We had to leave before breakfast
New ,clean , spacious with a beautiful view of the lake.
Nothing
10.0 / 10.0
Amazing
Beautiful room, clean and comfortable, lots of hot water. Excellent breakfast, employees friendly and helpful, also nice restaurant for fresh Hallstatt fish
8.0 / 10.0
A good place to stay
The location is perfect. Our lake facing suite was beautiful and ideal to enjoy the views even when the rain forced us indoors.
Breakfast was good..
The bathroom layout is illogical and uncomfortable. The shower faces the WC making the whole area wet. Towel rack is out of reach from shower.. Bathroom has a large window but no exhaust making it really cold when trying to air it.
7.0 / 10.0
Good hotel, awful staff
The room was clean and big. It was amazing.
We did not read the rules and we were planning to enter to the hotel with some drinks, but in the reception a lady was pushing out my wife, maybe without touching here but with the hands she was pushing her out, she was speaking in German so we didn't understand what was happening until a guy told us in english what it was happening.
So we were kicked out for the hotel and we were eating outside in the street while raining; and the lady appears and she was laughing and like mocking about us.
Today I did the check-out and ask for the manager, who was the same guy that explained to us everything in english the night before; he was very impolite and then he told me that the lady for last night was his mother.
I recognized our mistake for not reading the rules, but the attitude of this lady toward my wife was very disrespectful and we didn't get any apology for that.
8.0 / 10.0
Nice place, staff could be nicer.
Location was good, food was tasty.
Staff was somewhat nasty. Seemed like we were bothering them by asking to be fed at the restaurant they stated was open until 8:30pm but decided they wanted to close at 7. I booked rooms in January 2023 for travel in Sept. my kids room looked into the kitchen of the next door restaurant. Not a view u want from the balcony…
10.0 / 10.0
We enjoyed the stay in this property. The fish dinner was excellent
location is close to town, and convenient. The room is very large and roomy.
The bath is old. The toilet and shower need to upgrade
FAQs
Is parking included with this inn?
Yes, parking is listed as an amenity at Weisses Lamm. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.
Is Weisses Lamm pet friendly?
Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Weisses Lamm?
We found 10 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and balcony or patio.
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