Genteel Home Santa Teresa

Its location and the plunge pool and roof terrace

Nothing

The location

We expected to have the use of a terrace and pool but didn’t. The listing was misleading and at no point were we told in our booking confirmation this wasn’t included.

Very easy handover & we where well looked after. Our iron didn`t work & was replaced within 2 hours. Very impressed with the service as a whole

Couch & bed a little uncomfy but not terrible

Seville stunning. Location great. Flat pleasant BUT not what we thought we had signed up for

We had selected that it needed to have terrace in the filter. The photos online showed a terrace. The lady who handed us the keys on arrival said we only had access to a communal terrace. This turned out to be untrue. It did not even have access to a communal terrace. I see from other reviews now that others have been duped too. It is deliberately misleading to display such photos when it's not true. The hosts admitted that only 1 apartment has the terrace and it is private to that apartment. We simply would not have booked this place and paid the extra we did had we known that it was just for a flat. Others elsewhere would have been just a lovely but much cheaper.