Best Western Plus Sparks-Reno Hotel
Top rated by guests
Most favorited





8.4Excellent
(742 Ratings)
"I like the location"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Best Western Plus Sparks-Reno Hotel has a seasonal outdoor swimming pool, fitness center, a shared lounge and garden in Reno. The property is set 0.9 mi from Great Basin Brewing, 3.7 mi from Bizarre Guitar and 3.
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Free shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Smoking allowed
Toilet with grab rails
Key card access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
Most favorited
8.4Excellent
(742 Ratings)
"I like the location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
I like the location
I like the staff they were very kindly
3.0 / 10.0
The suit
The tv wasn’t working or the phone to call front desk, house keeper didn’t go to clean the suit. Mind you I requested a day before. Breakfast was supposed to be included but when we got down there was nothing. Mind you we went around 8:40-9 and when we ask if they were refilling they said no. The light /electricity went off for 4-6 hrs .. the man in the front desk was very nice and friendly but service here sucks. The suit was very nice but service was really bad.
7.0 / 10.0
Good-sized rooms, great staff, very clean facility. This was the perfect room for our family, everyone was comfortable, the bathroom, tv, cabinet, fridge/microwave were all placed perfectly in the room.
Breakfast was served in the attached hotel by the lobby, breakfast could be better (it was a bit cold, with limited options). The last morning we were there, we lost power, the staircase were behind a locked door, which was not the smartest place for it. There were no directions to the staircase in the lobby... Everything else was great but seems like the staff needs more training for emergency situations.
8.0 / 10.0
The hotel staff was personable and friendly. The bed was comfortable and the room was large!
The power cut out or something and there were both weird loud noises and a lot of annoying beeping.
9.0 / 10.0
Easy off freeway on our way west. We stay here frequently. Dependently satisfying. Large room, clean and comfortable. Quiet. Good bed.
Bathroon sink didn't drain well, but ok as we were there such a short time.
Don't care for the breakfast.....but that's not our focus.
6.0 / 10.0
This was a last minute trip to avoid deteriorating weather so we just decided to stay at Best Western because we always can predict our stay. This was a very nice building with on site restaurant and other amenities. Efficient check in and nice room.
Enjoyed the selection of pillows.
Strange location near industrial area. Lighting could be brighter. Bathroom lighting was too low for makeup purposes. Shower required that you step inside to turn on the water thus getting wet before checking water temp. Breakfast was not hot, juice not replenished and no staff in attendance.
3.0 / 10.0
Room was pretty clean when we arrived
Bed was broken on one side. They done do any housekeeping. We spent 3 nights and they never gave us new towels or emptied our trash. I asked for them to do housekeeping and they told me I had to request it 24 hours in advance. They didn’t provide any hand soap. We ran out of toilet paper and had to go ask for more.
10.0 / 10.0
Staff are great, friendly and helpful
There wasn’t anything i didn’t like
10.0 / 10.0
Excellent hotel! Spacious and clean with a restaurant on site
Was hard to find a parking spot
10.0 / 10.0
Very clean
10.0 / 10.0
It was convenient!
Check in staff RUDE
8.0 / 10.0
Very clean, modern and accommodating.
Reception staff could’ve been more knowledgeable.
10.0 / 10.0
Location is excellent! Short hop onto the freeway makes getting around the city easy
9.0 / 10.0
The waffles were a little chewy but the rest was good
Fresh made waffles
10.0 / 10.0
Very clean and great amenities close by
There was nothing wrong
2.0 / 10.0
The jaccuzi
Truthfully the locations staff is really sweet for the most part but the room smelled as if they used an old dirty mop to mop the floors. I spent most of the night that I was actually in the room gagging from the smell. The staff made us feel as if we couldn’t say anything because upon arrival they said about 10 times how over booked they were. Made us feel as if they wouldn’t even attempt to make it right or swap the room.
10.0 / 10.0
Everything was great
All good
6.0 / 10.0
Clean and well maintained
Shower design is horrible and needs attention. Lack of housekeeping services made it a poor value
10.0 / 10.0
Clean, comfortable, roomy, great customer service
9.0 / 10.0
Good value, clean and comfortable
Location is in an industrial area
10.0 / 10.0
Room was clean, bed was comfortable and WiFi was excellent.
The occupants next door were very noisy.
8.0 / 10.0
Room size, gym and pool. Cleanliness.
Noisy shower pipes in the early hours and breakfast underwhelming
5.0 / 10.0
The staff were very friendly and helpful. Hotel facilities were clean.
Plus? The only Plus was the price. Housekeeping was only by request the day before…absolutely not what I would expect from an upscale hotel. Reserved for 4 but room had 1-1oz bottles of shampoo, conditioner, lotion and 2 towels leaving us having to go to the desk to ask for additional. The breakfast buffet was not good. I’m tired of excuses of lack of employees. Pay people a fair wage & benefits or schedule your property for what you can handle.
8.0 / 10.0
Very clean. Beautiful building. Well maintained pool.
Noisy hallways.
Prepaid buffet breakfast was the worst I’ve ever experienced. Very disappointing.
7.0 / 10.0
Clean, spacious and modern
Check in process was slow and hot tub was out of service. And linens for pull out bed had to be fetched from downstairs.
10.0 / 10.0
Front desk customer service was too tier I am also a Best western employee and I can say she was very welcoming!(:
Everything only downside is finding parking but other than that everything was above and beyond!
9.0 / 10.0
It was clean
The parking was awful
6.0 / 10.0
Quiet it has a nice spot to eat down stairs
The room smelled like stagnant water it was kinda stinky could smell it each time we entered the room thinking it’s coming from the pipes in the bathroom…
10.0 / 10.0
Pet friendly, easy accessibility from highway and other hotel we had family staying at. Very clean and fresh hotel including room.
Can’t think of any.
6.0 / 10.0
Policy on not leaving room - how do you eat?? Park and unload car. Floor behind curtains had pices of food all over.
7.0 / 10.0
24 hour shuttle for a 3 mile radius. Dining on site was awesome.
Location is not close to casinos but shuttle is an offset.
10.0 / 10.0
It was a bit packed but we were there during Memorial Day weekend and a bunch of sport tournaments were being held that weekend as well
10.0 / 10.0
I always love how comfy and inviting everything is. Staff is excellent
They ran out of parking for their patrons but they made it work!
8.0 / 10.0
Clean room and nice staff
The location is hard to access. It’s right on the freeway with a very busy intersection nearby. Not very close to dining options or gas stations.
4.0 / 10.0
The cleanliness and the 6 pillows per bed.
It is not designed for disabled guests. I had a handicap room that was on the 7th floor and furthest away from the elevators. If there was a fire, we can't use the elevators, and my grandma wouldn't be able to go down 7 flight of stairs. Also, for the price I expect a free breakfast.
7.0 / 10.0
Most staff friendly and helpful
Shuttle to airport but we needed return to train and that wasnt covered
We’re not told on check in that we needed to request clean towels or room cleaned was there for 4 nights room never cleaned even with asking if this coukd be done :(
8.0 / 10.0
Front desk people were very friendly and helpful. The fitness center was nice. The room was very clean and accommodating.
This location was not particularly close to many restaurants. The offering for the breakfast buffet seemed rather sparse for the price.
9.0 / 10.0
Customer service, our room were excellent.
You market as "pet friendly" well all the dogs not allowed around the property sign state otherwise, seems very unfriendly. Pet owners as a whole use respect, for cleaning up poop. The signs with dogs crossed off, like not allowed seemed offensive to a per owner. Plus no area in the back area to to walk a dog for taking care of business, and you have to find the area in the front of the building. Either be per friendly or don't have pets allowed.
5.0 / 10.0
Staff in the front desk were really friendly and helpful
Breakfast offering was really poor, I had to get breakfast outside the hotel instead which was a real inconvenience as we were in a vb tournament
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Plus Sparks-Reno Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Sparks-Reno Hotel. Enjoy the water!
Is Best Western Plus Sparks-Reno Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Plus Sparks-Reno Hotel?
We found 30 amenities for this rental. This includes business facilities, airport transportation available, free airport transportation, shuttle available, and free shuttle available.
