Comfort Suites Auburn near I-69

Clean and beds were comfortable. Staff was very friendly.

Refrigerator froze the fruit we put in it. Used bottom shelf and it still froze all of it.

The pool was okay The staff was nice

The room was spacious but i dont think the floors were cleaned. There was what looked like dog food pellets all around the couch and an advil by the desk. The pool area was okay, a little run down but not bad. And there is some toys you can use. But bring your own towel because the pool towels are very thin and small, dont dry well so you have to drip back to your room. Our bathroom lights were flickering the entire time, one went out. The bathroom sink and shower drained really slow. So taking a shower you're standing in 1-2in of water. The shampoo and conditioner were not secure and the conditioner fell when i tried using it because it was almost empty and none would come out. But since its not secure who knows if someone added stuff to it. The microwave didn't work. Tried multiple plugs. The beds are very worn and uncomfortable. Huge variety of bfast food but didn't taste good at all.

Easy to find, pool area very clean, rooms very spacious

Can’t think of anything

Great

All was good

The staff was very friendly, room was exceptionally clean and comfortable, soft beds and good pillows, bathroom very roomy. Breakfast was good.

The staff was beyond help and very professional. They cater to your every need.

The breakfast bar was pretty well stocked and clean. Room was large and had a good fridge and microwave with a sink. Local area had plenty of dining and shopping venues, many within walking distance. Stayed on the top floor and it was very quiet at night which was wonderful. We didn't use the indoor pool, but it looked well maintained. Parking was plentiful. Housekeeping staff and breakfast staff were very pleasant.

I was put off by the front desk gentleman who basically didn't see me standing directly in front of him for an awkward amount of time because he was texting on his cell phone. Literally had to announce myself, and he continued his text before checking me in. Totally unprofessional but hey, the pandemic really hit customer service hard, and who doesn't want to text on the job right? Thats the only reason I rated my stay a 7. Hotels trying to fix the ugly bedspread problem by wrapping a duvet is a great idea but when it comes apart and there are stains from a previous guest and huge greasy marks on the wood headboard from previous guests, it makes the skin crawl. Glad I always bring my own blanket and a big container of Lysol wipes. In fairness I didn't see the huge greasy marks until the morning sun lit them up so maybe the housekeeper missed them, only touched them for one night so the nice hot shower was a plus. Coffee maker didn't work, think it was missing a part, but there was a coffee maker in the lobby 24/7.

The room was very clean. The pool stays open late. Super friendly and helpful staff. Nice and quiet location.

Close to the interstate.

The room smelt like a wet dog.

It was clean and the fitness center

Nothing

location

not clean

Good location for main roads, food and shops. Big comfy room

Noise from person moving about above my room

value and cleanliness.

only thing I would say is that 3 dark hairs were on the bath tub. excellent otherwise!

easy access from interstate

Nothing!

The front desk attendant was extremely rude and the lobby was filthy. I decided not to stay. They still charged my account for four nights even though I never checked in. I will be filing a grievance with the better business bureau.

I did not eat the breakfast but only because I overslept.

Checking out. I could've stayed longer.

Did eat breakfast

N/A

Breakfast was good. The rooms were good.

The elevator was not working most of the time. The pool was too cold.

The pricing and the cleanliness of the bathroom!

The only breakfast meat was sausage. I don’t eat sausage.

It was close to work

Nothing