Riverchase Lodge





5.5
(2,391 Ratings)
"Yes"
Verified guestDon't miss out! Price and availability may change
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Located in Pigeon Forge, within a 6-minute walk of Dolly Parton's Stampede and 1.
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
WiFi/Internet
Accessible Parking
Smoking allowed
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
5.5
(2,391 Ratings)
"Yes"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Our room was moldy and just generally dirty. There was hair in the bath tub. Urine around the base of the toilet. My youngest started coughing almost immediately after getting in our room. We ended up leaving shortly after checking in because it felt like a health hazard for our family if we were to stay.
1.0 / 10.0
Everything was dirty. Water leaked from shower up stairs. Smelled horrible like mold. Door had a big crack. Pool was dirty dirty
Everything was dirty. Water leaked from bathroom upstairs on everything down stairs smelled horrible. Everything very old. Bed was horrible. Pool was dirty. Very disappointed
10.0 / 10.0
Yes
Nothing
6.0 / 10.0
Use to stay here as a child. Simple warm cozy
Bright out the window. Birds chirped and whistled through the night. We left about 3 am bc we couldnt sleep.
8.0 / 10.0
Pool was close and location is perfect
Could've been a bit cleaner, but overall no complaints.
9.0 / 10.0
We loved the indoor pool! The room was very nice and clean. The location was phenomenal for our stay!
N/A
3.0 / 10.0
Location
Aged severely
1.0 / 10.0
Very misleading
Very misleading
1.0 / 10.0
The location was wonderful. If you needed to get to the store, you didn’t have to get out on the main road. There was a back road that went straight to a convenient store
The place was run down. You could tell at one time it was a really good place to stay. In fact we have stayed there before but this time it had really gone downhill. The inside pool was nasty. Which was real disappointing because that was one of the main reasons we rented the property is to enjoy it with our grandkids. Our bathtub had been patched instead of replaced and it felt like you were going to fall throughany minute. At 8 o’clock in the morning, the cleaning lady was beating on the door, trying to give us towels. Which was a little early for all that. Thank goodness we had the chain locked because she tried coming in. She should’ve known we were still in the bed being we didn’t answer, and our car was parked right outside the door. She had to know that was our vehicle because we were the only ones besides one other person that was staying on the property. But to top it off, the staff or the owners are not friendly AT ALL!!!! After the second night, we left to find a better facility… I do not expect this place to be open too much longer. Which is really sad!
5.0 / 10.0
Perfect location - we asked for 3 side by side rooms , all on bottom floor and got them no problem.
The pool had too many chemicals (the smell was horrible and water was murky)
No housekeeping - no phones in rooms - had to walk to office anytime anything was needed (toilet paper, towels, trash bags)
Also, you have to take your own trash to cans/dumpster.
6.0 / 10.0
Location
No room service. Pool was not accessible from the indoors (must walk outside soaking wet to the rooms).
1.0 / 10.0
the location that’s about it.
It was very ran down, very very basic room online photos made it look great. The pool was disgusting and rusty everywhere mold growing on the walls. We had neighbors up all hours of the night running and beating on the walls and doors. Hotel staff didn’t do anything about it.
7.0 / 10.0
Great location! Clean.
Pool water was dirty looking. No water pressure in shower.
1.0 / 10.0
Nothing
There were roaches in our room. The toilet was running, the toilet would not flush, low water pressure.. pool was nasty and green.. you get what you pay for...
1.0 / 10.0
Nothing
Sheets were dirty
Tv wouldn’t work
Very outdated
Toilet flushed slow
People being loud and smoking outside the door
Bugs
9.0 / 10.0
The atmosphere of the rustic feel the location easy of getting places
Didn't have a little table to put our luggage had to lay it on the floor. Didn't have a tp holder in the bathroom
9.0 / 10.0
Great Location!! Comfortable beds! My kids loved the water slide in pool!
This place looks like it had so much potential to be a really great hotel or was at one point of time. But was a little ran down. The pool was not the cleanliest and the pool area but I didn't mind not did my kids they loved the slide!! Honestly the pool could had been brown and my kids would have loved it because of the water slide. So, maybe just a good thorough cleaning is what this hotel needs in the rooms and the pool area and it could be the most popular hotel especially the location. It has so much potential!! But the rooms was also not as clean as the could be under the mattress there was lot of things tissues so fourth and the carpet was not as clean as it should be. But overall my kids loved the hotel and I am not picky just some general recommendations. :)
10.0 / 10.0
The property was clean and in a great location very quiet room was clean an very comfortable
Internet kept going in an out but not complaining
1.0 / 10.0
Location
The Bathroom Was Not Clean The Carpet Was Soaked from bathroom all the way across to other wall in front of sink .. Water was so deep it soaked my shoes .Nothing was visibly leaking it was under carpet .Was on 2nd floor ..Funny thing is me and husband and grandkids was there in Feb. on bottom floor in room right under this same room and the Roof poured water in the bed in our ROOM from up stairs So tells me Nothing gets fixed ..and Man at Front Desk is Very Rude about it says he has been there over 10 years and They Have NEVER GIVEN A REFUND OR PARTIAL .I use to like this place but After this Hmm ... It be nice to get reimbursed a little or another stay
8.0 / 10.0
Quiet friendly and clean
That i couldn’t stay longer
2.0 / 10.0
Nothing
Nothing
7.0 / 10.0
The bed was Cozy!
The water was cloudy, and the outdoor has not been opened every time I have came.
2.0 / 10.0
Nice staff
Roaches
3.0 / 10.0
The price was affordable and it was nice to have an indoor pool.
The rooms were gross. Mold in the bathrooms and the pool was gross too even my 9 year old said that it was not clean. The WIFI didn’t work and the TV channels were super limited but I couldn’t hook up my XBOX either.
1.0 / 10.0
Nothing
The room that I had when we initially got inside the toilet was messed up.
Later in the night we noticed that the room had roaches.
1.0 / 10.0
We loved the location!!! But!!!
We had a lot of roaches in our room alerted Staff and was told that they had problems in the rooms next to ours in the previous days and they were took care of but the roaches must have migrated to our room
1.0 / 10.0
Dirty, coffee pot in the bathroom
3.0 / 10.0
The location was nice
The room smelled of smoke, and the smoke detector was missing. Lots of stains all over the floor and the carpet made our feet turn black from the lack of cleaning
8.0 / 10.0
Their wasn't any breakfast! Had
We had a few baby roaches around the coffee pot
9.0 / 10.0
Everything
All good
3.0 / 10.0
Location was great. Walking distance to lots of places. The outside was esthetically please to the eye.
It is a decent hotel but definitely needs more love, care, and proper maintenance. This hotel has real potential in being an amazing stay right on the main strip in town, but lacks the love and attention needed to do so. The esthetics inside did not match the outside. Things were starting to fall apart. Cracks in ceilings and floors, slapped up paint and patches. Not well maintained to its full potential. Pool wasn't completely full and not the cleanest. Pool also closes at 10pm which is a bummer. Our room was full of stink bugs like someone left the door open too long cleaning. If you're not super picky about your stay and just need a place to lay your head for the night, this place will do the job.
1.0 / 10.0
Furniture, exterior doors and floors falling apart. Microwave and coffee maker are disturbingly bad. Seen Roaches on the walls. Interior pool is dirty and bad conditions.
1.0 / 10.0
Roaches,😡
10.0 / 10.0
It was comfortable in walking distance to some places
All the cars for the car show didn’t sleep at all
3.0 / 10.0
Bathroom falling apart. All the walls were horribly maintained. You could see the patchwork of the putty and tape. Dirty walls. Horrible paint. You have to keep the ac on cold or else the room smells like mold. The pool was dirty , water was murky.
7.0 / 10.0
Outdoor and indoor pool
No breakfast and pool closes too early
8.0 / 10.0
Old cabin feel with great location. Good value.
Its a lil older, but I dont hold it against the place. All is functional n you see what you get. For the price, location, amenities and staff it is great.
3.0 / 10.0
Water slide was decent
Ceiling and walls in our room had holes, the toilet seat was peeling and should have been replaced, also seen two cockroaches.
1.0 / 10.0
Location and the water slides and pool .
IT IS INFESTED WIFH ROACHES ! Please never stay here . We had to leave at 2:00am cause roaches was crawling all over the beds , and walls . Ruined our trip .
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this motel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this motel?
Parking is not specified as an available amenity at Riverchase Lodge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this motel?
Yes, a swimming pool is available for use at Riverchase Lodge. Enjoy the water!
Is Riverchase Lodge pet friendly?
Unfortunately, this motel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Riverchase Lodge?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
