Best Western Plaza Inn
Top rated by guests





8.6Excellent
(2,202 Ratings)
"Large king room and very comfortable"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
This Pigeon Forge Best Western Plaza Inn is features a seasonal outdoor pool, indoor pool, and hot tub. Extras include a free daily hot breakfast served in the Continental Cafe and free WiFi. Dollywood is 4.3 km away.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Hot tub/Jacuzzi
Accessible Parking
Family friendly
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(2,202 Ratings)
"Large king room and very comfortable"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Large king room and very comfortable
Nothing
4.0 / 10.0
Convenient location.
We had previously stayed here and had a room in the front of the property which was much nicer than the room we were in this time. There was a weird bug in the room. It was very noisy and didn’t get much sleep.
10.0 / 10.0
The amenities were perfect
Nothing everything was perfect
3.0 / 10.0
It was a good location.
The rooms smelled bad, seen 2 roaches, and the pool was dirty. I also didn’t realize the rooms are outside.
10.0 / 10.0
All of it
Nothing
8.0 / 10.0
Location was our focus on this trip.
It was just ok. Nothing bad …. Just ok
10.0 / 10.0
That it was very close to Gatlinburg and not as crowded
Nothing at all
10.0 / 10.0
Really enjoyed our stay everything was very nice. Friendly staff
10.0 / 10.0
Everything
Nothing
4.0 / 10.0
Location
The staff, there’s a lady at the front desk, that was very rude, as soon as I engaged a conversation with her, she started to talk to me very loudly, I even asked her to calm down, she made me wait for someone that never showed up. I returned to the lobby for the second time, she was still talking loudly, and I finally got my passkey. It all started, because I asked her that I put a request for a bathroom with a shower, not a bathtub shower.
7.0 / 10.0
The staff was very friendly and the breakfast was good! The location to Dollywood is perfect! We definitely would stay here again.
Parking was limited
8.0 / 10.0
Location
Everything was good
10.0 / 10.0
large parking lot
clean
10.0 / 10.0
Very good
Nothing
10.0 / 10.0
Location
Nothing
9.0 / 10.0
The pool and the location
9.0 / 10.0
Great breakfast and room was very clean
Can be a little loud with outside parking.
7.0 / 10.0
Clean and quiet
Mattresses and pillows could be better as well as making sure that there are blankets on the bed or at least available in the room.
7.0 / 10.0
Very clean, great location
The walls seem super thin. The neighbors tv was very clear coming through the walls. Sadly while we stayed ,3 tour buses where staying as well. They woke us every night pulling in and every morning loading up. The walls and doors are not sound proof, definitely didn't get much rest during our stay.
10.0 / 10.0
Fireplace and balcony view
Nothing I will consider booking again
9.0 / 10.0
Great location, clean/updated rooms (shoutout to the housekeeping staff, they were working very hard), the front desk staff let us check in early, cute breakfast area
All was good
9.0 / 10.0
Nice room and breakfast
Seen a few bugs in the room
10.0 / 10.0
Friendly staff and fitness clean easy to access
It was a little noisy outside when I needed to sleep in, but that’s all good
10.0 / 10.0
Everything was clean convenient. Breakfast was great
7.0 / 10.0
Nice quiet property located as soon as you enter pigeon forge.
On site parking available. Standard rooms located on ground floor.
Decent breakfast from 7AM to 10AM with eggs, oatmeal,waffles and more.
Staff were prompt and attentive to any needs. They tried to help and resolve any issues with stay
Toilet are a bit small. Could be upgraded for additional comfort for guests.
5.0 / 10.0
No bed bugs
Meth addicts
9.0 / 10.0
very clean, rooms good size, pools very nice
we will be back
The breakfast room was big, but still couldn't accommodate the large crowd
9.0 / 10.0
We had a wonderful stay at Best Western Plaza Inn. It was our first time there and we will definitely be back. The room was very clean, the beds were comfortable, and the included breakfast was very good and they had plenty of options. We were in the area to visit Dollywood, and the hotel is very conveniently located for that. My daughter used both the outdoor and indoor pool and both were clean and well kept.
If I had one complaint, it would be that the room had a "damp" feeling to it. The air was on when we get there and the bedspread actually felt damp. Not really an issue for us but it may be for someone else.
8.0 / 10.0
The pool area
The room smelled musty/moldy due to dampness.
7.0 / 10.0
Location.
Bare floor; I prefer carpet.
9.0 / 10.0
Great breakfast. Easy in and out location, close to all the things. Within walking distance to a lot! Felt safe. Hot tub and indoor pool were nice.
Maybe an extra blanket in the room? Don’t feel the need to ask for one, but I would have used it.
3.0 / 10.0
It was close to Dollywood
All the noise and the unwillingness of staff to do anything to help with the issues. Not enough parking space. The noise was unreal. Didn’t sleep the entire stay. Terrible experience
1.0 / 10.0
nothing, will not be coming back
The hotel ils outdated, old, dirty. The breakfast menu is so limited. The front desk staff is unfriendly, i think they hate their jobs. I thought the location is perfect but no it's very loud and busy.
4.0 / 10.0
I door pool
The room was not comfortable. Hardwood floors, toilet seat slide sideways and shower head broken
9.0 / 10.0
Staff very nice, especially breakfast ladies. Size of restroom and shower. Bed was comfortable for a motel
Location of tv
8.0 / 10.0
It was in a good location. Has 3 pools.
The beds was uncomfortable and the pillows was very thin
9.0 / 10.0
Great value for the price! Great location! Very relaxing stay. Staff was wonderful.
The tub seemed to drain very slowly. We did not report it as we were only there for two days.
7.0 / 10.0
Clean
Not friendly at all
8.0 / 10.0
Clean and well lit
Bed wasn’t to comfortable and the refrigerator didn’t get cold
10.0 / 10.0
Very clean nice location
It was great
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Plaza Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plaza Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plaza Inn?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
