Dimora Pietrabianca

Room cleaning service was available everyday. Super convenient location. Very friendly staff and great ac.

Nothing

Beautiful central location in the historic centre of Monopoli. Very close to restaurants and the main square, but amazingly quiet and a real opportunity to live the way the locals live. We were on the second floor of a 4 storey building and there is an amazing roof terrace which we used a lot at night to cool off before bed. The apartment was clean containing everything you needed for a week's stay which was the length of time we stayed for. Cleaners came every day and the management company stayed in regular contact with us to make sure we were happy and had all we needed. This is an historic building with a beautiful entrance hall (which contains the lift) but the apartment felt modern with excellent air conditioning. All-in-all an excellent base for the second-half of our Italian holiday (we were in Verona for the first week) and our third visit to Monopoli.

Nothing at all.

Fin plassering i gamlebyen. Hyggelig takterrasse.

De tok kun betalt i kontanter som medførte ekstra utgifter.

The location

I asked ahead of time if we could leave our luggage before 3pm check-in. We were told yes. But then we were told they were closed til 3 so that couldn't happen. I had no idea when I got to the property there wouldn't be an office or desk or person to meet us. Important info for guest to know. We entered the bldg when someone else was going in with the intent to speak to someone. Nope. Cleaning people were in the room and informed us, we thought we might be able to stay inside til check-in since it was 103° outside, we just walked a very long way with 4 luggage. The person told us we had to leave the property immediately. She apologized profusely. So we sat for 2.5 hours in the sweltering heat outside on a tiny curb. Nice! Then we learned GPS doesn't work so good for walking here. It was taking me in circles. I texted the mgmt office and told them I was struggling to find the place. She sends me a pin location which didnt help at all. Finally I get there after walking for 35 mins. No joke. The girl was like 12 years old and had no compassion or understanding of our difficulty. And didn't care. Then the bill comes up. I paid ahead of time and had the exact amount paid to Booking on my phone. She gave me a bill for about 100€ more. And sent it thru Booking which at that time I chose to deal with that later. She then sent her colleague to check us in. The walk was about 3 mins. I cant be the only one who couldn't find their location. Wouldn't it have been easier and more hospitable to meet us at the apt? I've been to many BnBs before and that was always done for us. The room. The tiny room. Looked way bigger online. Tiny fridge that barely fit a large water. No room to leave our luggage open. Tiny closet with 3 hangers for a shirt. Nothing else. No bar soap. Coffee maker but the coffee was awful. Yes, there's a balcony. It would have been nice to have a small table with chairs to enjoy. Nope. This place was the bare minimum.