The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel
Top rated by guests





8.6Excellent
(623 Ratings)
"Location, environment"
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
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Located 6.6 miles from El Paso Museum of Art, The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel offers 2-star accommodations in El Paso and has a fitness center, a terrace and a casino. The property is around 8.
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Top rated by guests
8.6Excellent
(623 Ratings)
"Location, environment"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Room was very nice. Bed was comfortable. Bathroom was excellent.
No breakfast on site. Although food at the casino was very good.
8.0 / 10.0
Check in was very quick and easy. Front desk employee was very nice and helpful.
Deck chair was not good. looks like it was selected for looks and not for function. Back leans far back and not usable for sitting at desk. Called front desk and they couldn't find any that were any different. The other chair same thing, back at a big angle and very low. Looks nice but not comfoRTAble.
10.0 / 10.0
Location, environment
8.0 / 10.0
Location is great off I10. Next to the casino
No restaurants available for breakfast. Or at least signage to tell me there is one. Also lack of signage or connection to casino to be able walk through hotel to casino. Or show a walkway. If there was there is no signage to tell you.
10.0 / 10.0
Clean, had all the amenities I needed. Great to have a desk and good internet.
10.0 / 10.0
Loved having the casino in walking distance
Not having complimentary breakfast
10.0 / 10.0
hotel always clean, restrooms clean, beds are comfortable,
well in my opinion it would be way better if they had breakfast, even if its continental. would be nice, we do spend enough at the casino. I just dislike looking for a place to eat in the mornings.
7.0 / 10.0
Great parking
10.0 / 10.0
Location and clean wish it had continental Breakfast 🍳
No breakfast
9.0 / 10.0
The room was very clean, and the staff was very kind. Although not expected, the coffee downstairs was a nice surprise. We didn't go to the casino, but if that's your plan, the location is perfect!
The only thing I would change is the faucet in the shower. It was really difficult to turn on, and then you had to turn it incredibly hard to close it enough to get it to stop dripping.
9.0 / 10.0
I believe her name was Jenny. If not im really sorry. I am bad with names. She was extremely friendly and welcoming. It was a nice change from other hotels that I have stayed at. The room wash clean and the bed was very comfortable.
The room smelled of sewer. Thats my only complaint. The room was clean and the sheets were fresh and crisp. But every time the toilet was flushed there was a foul oder.
10.0 / 10.0
Absolutely loved the hotel! It’s very clean, comfortable and in a convenient location. The staff were very helpful and nice. I would recommend
9.0 / 10.0
The property was clean with plenty of parking space. The staff was very friendly and helpful. The fact that it didn’t have a restaurant nor pool made for a quiet relaxing place. It did; however, have coffee in the morning.
The shower was narrow and had no shelving to put your shampoo bottles. I also had difficulty getting the proper water temperature.
10.0 / 10.0
Very clean
Nothing
9.0 / 10.0
The room was clean and comfortable, a/c worked great. Bed was nice and firm.
All was fine, Ive stayed there before.
10.0 / 10.0
It was in a great location. Very clean the staff was very welcoming. This was our first time to stay here and I would recommend it to anybody.
It doesn’t offer breakfast, but we didn’t need it this time so that’s why we stayed here.
Nothing
10.0 / 10.0
The friendly staff and ease of check in.
.
10.0 / 10.0
Very quiet. Close parking.
Had to ask for a second bar of soap for the shower.
10.0 / 10.0
Has great amenities great workers and very helpful stuff very clean very quiet
I loved everything about the property
4.0 / 10.0
The shower didn't have cold water and felt like I was going to break the on/off/hot/cold shower valve. I didn't see any continental breakfast. Just coffee.
10.0 / 10.0
Staff were very respectful. Our room was clean and the hospitality was remarkable
10.0 / 10.0
The staff was friendly the room was clean and the bed was comfortable nice location.
1.0 / 10.0
This is the worst hotel I ever had the pleasure of staying at. Besides the bedbugs, there were serious issues at this hotel. Front desk was very rude even after asking for simple accommodation requests. This was not the best hotel and I definitely won’t be back.
10.0 / 10.0
Love this hotel
Like & Love đź’•
5.0 / 10.0
Room size
no one cleaned our room during our stay
10.0 / 10.0
Very safe location, plenty of parking, casino security passes through there, comfortable
Everything was great
8.0 / 10.0
Close to casino
No walkway directly attached to casino
Safety issue for us elderly visitors
Smoke alarm light kept flashing all night
Could not close curtains all the way shut
9.0 / 10.0
Close to the casino
Price
10.0 / 10.0
Super clean
Nothing
10.0 / 10.0
We liked the cleanliness as well as the nice comfortable bed and pillows. The short walking distance to the Sunland Casino is great.
8.0 / 10.0
Bed was very comfortable. Perfect room temperature.
Shower door did not close properly, water leaking out. Need to keep up with the cosmetics of the room. Looking a little rundown.
10.0 / 10.0
The staff
No hairdryer
10.0 / 10.0
Staff was friendly, rooms were clean, very nice and roomy. Microwave and fridge was a plus.
9.0 / 10.0
Good location, the bed was very comfortable, good toiletries. We stayed one night and it was all ok!
All in all the hotel is ok, there are some bits and pieces that are a bit run down, but it is a good hotel
7.0 / 10.0
Rooms are okay but not great. Location is good.
lack of bar and restaurants. Traffic
This place needs a pool if you are going to charge that much to stay
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Hotel at Sunland Park Casino El Paso, an Ascend Collection Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"






























